The hotel is exceptionally clean, and the room size is suitable for three guests. The overall atmosphere is very pleasant, with a welcoming ambiance throughout the property. The staff are friendly, professional, and highly attentive. The rooftop pool offers a wonderful setting with a great view, and the food is excellent—particularly the dinner served at the rooftop restaurant. Overall, the hotel offers very good value for money considering the quality of service and facilities.
Decent clean stay, and good value for the money. Room was small and tidy, clean bathroom, quite nice modern style overall with apparent concrete wall finish ( cool if you ask me and unexpected ).
Staff was friendly and helpful, only thing was that the room was direclty in front of the elevator and it was noisy. In the early morning there are monkeys on the balcony searching for food so better not leave the door open.
The room looked clean and big, but it smelled very bad, and the air conditioner was very powerful! The buffet at our own expense was really great, and the price was not expensive. The food was better than in China!
Nestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.
Hotel near Nuwara Eliya City Center,Nuwara Eliya100% of visitors choose this area
DDhruv2025.09.08
Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size.
Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.
The hotel was overbooked, so we were temporarily moved to another hotel. We returned to our original hotel the next morning, but neither hotel had hot water and the location was inconvenient, although the scenery was beautiful and the service was warm.
Hotel near Nuwara Eliya City Center,Nuwara Eliya100% of visitors choose this area
HHuangshuijing20072024.06.05
Clean and sanitary, there is always background music playing in the room, you can adjust the volume or turn it off. Breakfast and dinner are ordered, the taste is good, and the service is good. You can see the Grand Hotel next door from the room window, and there are several teak elephants in the hotel lobby. In short, the price-performance ratio is good
The hotel is on the top of the mountain in Kandy. The mountain road to go is very winding, but the scenery is beautiful. The hotel itself is more like a high-end homestay in China, with a very stylish decoration and a local atmosphere. The room is spacious, with a large floor-to-ceiling window for a panoramic view of the beautiful scenery, and the exquisite bathtub is also very good. What's more worth mentioning is that the staff is very enthusiastic, and all of them have smiles on their faces😊. The most memorable thing for me is that the lady at the front desk is super beautiful and loves to smile. The children especially like her.
We chose Hotel Sigiriya due to its proximity to The Lion Rock entrance. Distance from hotel is roughly 8 mins. Please note, it’s advisable to not WALK!
Remember to order a tuk-tuk in advance if you plan to climb Sigiriya and watch the sunrise. We left at 5am and paid a return ride of LKR1,500 for two person. Our tuk-tuk driver Chaminda +94 ********* took good care of us -two 50yrs old ladies who successfully climbed the summit.
Typical of Ceylonese people the hotel staffs were warm and friendly. Shout out to Tharaka (Reception Manager) who always greeted us with a smile and Shehan Restaurant Manager for entertaining us during our 3 day stay.
Our room was a bit dated but clean and comfortable. Good hot shower and acceptable water pleasure. Nice to return to a room that’s been nicely made after 2 hard days of stairs climbing - the Pidurangala (first day) and Sigiriya (second day). Our travel dates were May 31 - Jun 3.
Good variety for breakfast buffer - Sri Lankan and Western. The same applies to dinner buffer too. Overall, nice hotel and yes will stay again.
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Very Good
MMtngAmaya Hills offers a picturesque panoramic view, making it a perfect retreat for nature lovers. The rooms are spacious, well-maintained, and comfortable, adding to the relaxing ambiance and nice weather.
While the check-in process can be a bit slow, the overall experience is pleasant. A great choice for a peaceful getaway.
GGuest UserVery pretty and nice resort with mountain view. Friendly staffs and super super nice breakfast.
However, it is too fat away from Kandy city center, you have to pay 1500+ rp for each ride, and most tuk tuk drivers don't prefer to go to this place. The google map shows wrong way and the team knew about this, but informed us just on the day of arrival, making this journey even harder.
ЕЕкатерина ЛанговаяVery good hotel. Located in the center, next to all the sights and shops with local products, souvenirs. Good staff. Clean, comfortable room. We got with a big balcony. Of course recommend!
GGuest UserThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
MMtngSeerock The King’s Domain offers an impressive stay with super spacious rooms, a beautiful outdoor environment, and excellent service. The only downside—though not the hotel’s fault—is the occasional wild peacock screaming at night, which might disrupt light sleepers. Otherwise, a fantastic getaway for nature lovers.
GGuest UserThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
MMD JOBAYER HOSSAINManudi Glenfallsedge Rest sits on Glenfall Road, one of the quieter yet accessible stretches of Nuwara Eliya. From here, you’re only a short walk or tuk‑tuk ride to Gregory Lake, the bustling town center, and attractions like the Victoria Park and Nuwara Eliya Golf Club. The property’s setting makes it ideal for travelers who want both convenience and tranquility.
🛏️ Rooms & Comfort
Clean and tidy: Guests often highlight spotless rooms and bathrooms.
Warm bedding & heaters: Essential in Nuwara Eliya’s chilly evenings, ensuring a cozy stay.
Basic but functional: Rooms aren’t luxurious, but they cover the essentials well.
🍽️ Food & Dining
Breakfast included: Simple but satisfying, with local flavors and a homely touch.
Nearby dining options: Being close to town means you can easily explore restaurants serving Sri Lankan curries, Indian dishes, or Western comfort food.
🤝 Hospitality & Service
Friendly hosts: The owners and staff are repeatedly praised for their warmth and helpfulness.
Personalized care: From arranging taxis to offering sightseeing tips, they go beyond standard service.
Late check‑ins: Guests mention flexibility and understanding, which is a big plus for those arriving after long journeys.
💸 Value for Money
Affordable rates: Compared to larger hotels in Nuwara Eliya, this guesthouse offers excellent value.
Good balance: You get comfort and hospitality without paying premium prices.
SSHAOPENGThe location of this hotel is a bit hard to find, but it was really unexpected after entering the hotel. The hotel staff is very good, there will be drinks and drinks, the dinner is really good, and then the breakfast will be prepared in advance in the morning. The only downside is that the room is small, but the scenery outside is very good.
DDhruvRoom is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size.
Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.
TThibooPerched high above Kandy, the hotel offers fantastic views overlooking Kandy Lake. The facilities are standard for a Radisson, and the service is excellent. Breakfast was superb! In the evening, sitting on the small balcony, gazing at Kandy Lake and the Temple of the Tooth Relic, was incredibly relaxing.
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