GGuest UserHad a wonderful stay at Wyndham Acmar. The hotel was clean, comfortable, and very well maintained. The staff were friendly and welcoming throughout our stay, making the experience even better. The rooms were spacious, the facilities were good, and the overall ambience was relaxing for families. The breakfast spread was enjoyable with plenty of options. Convenient location and great hospitality — would definitely recommend for anyone visiting the area and would love to stay again.
SSoon KYOverall, the stay was good. The hotel has a great location and the rooms are spacious. The room decor is a bit dated, but the Wi-Fi was excellent.
The hotel has an ice rink, which is a good option if you want to learn to ice skate.
The breakfast was ordinary and nothing special.
GGuest UserOn the day I checked in, I came back at night to find my room had been cleaned and all my belongings were gone. When I asked at the front desk, they said it might have been a system error and they thought the previous guest had checked out, so they sent someone to clean it.
1. A five-star hotel claims they have a system issue.
2. The cleaning staff clearly saw it was an occupied room, yet they directly took our things without even asking.
3. They just left our belongings in the concierge public area downstairs, claiming there's CCTV so nothing would go missing.
4. They said it was all sorted, but when I got back to the room, my key card wouldn't work. I had to go back down again. It was already midnight, and I was dragging my luggage up and down.
5. During checkout, they tried to charge a foreign fee, but I'm Malaysian. I really don't understand how their system records things.
I was looking forward to a pleasant stay at a five-star hotel, but this happened on the very first night. The management and front desk really need to improve. Although I did get a free breakfast in the end, I've stayed in at least 20-30 hotels, and this is the first time I've encountered something like this. Even 3 or 4-star hotels are better.
Really a very bad experience here.
GGuest UserThe apartment was spacious and clean. It's also conveniently located above a mall, and surrounded by rows of eateries, massage spots, and convenient stall. It is also near the famed Village Park Nasi Lemak & Wagyu Tavern!
GGuest UserI stayed at FOX Lite Hotel DPulze Cyberjaya and overall it’s good for a short stay. The location is very convenient as it’s connected to a mall, making it easy to find food. The room is simple but comfortable, and the staff are friendly. However, cleanliness and amenities could be improved. Suitable for budget stays, not a luxury hotel.
GGuest User1st time booking at Sunway Pyramid Hotel. Great to stay here. The gym at the Sunway Resort at the Sunset Terrace was good and love it. It is super long weekend in Malaysia and couple with School Holidays for Singapore and Malaysia too. I believe Hotel should have open up additional breakfast kiosk at the ballroom to cater for the overwhelmed occupancy rate. 31st May 2026, we were surprised to waited in the long queue to get into Sunset Terrace for our breakfast. Staffs are really done their best to make sure everything is in order but food replenishment are slow. Should have improved in the area.
EEissa ShamiyehOur family really enjoyed our stay at Sunway Resort Hotel. The location is absolutely fantastic, right next to Sunway Lagoon Water Park, which made getting to the rides and slides easy and fun for the kids. The rooms are spacious and comfortable, with beautiful views of either the lake or the park, and the beds are incredibly comfy. The hotel also offers a variety of dining options across its numerous restaurants, and the room service was quick and friendly. Housekeeping was excellent and done daily, and the public facilities were clean and family-friendly.
This hotel is an ideal choice for families looking for a mix of comfort and entertainment. The service was professional and friendly, and the staff were always ready to help. We will definitely be back on our next visit to Kuala Lumpur. I highly recommend it for anyone wanting a pleasant and comfortable stay with their children.
GGuest UserThe airport is huge, and I was a bit disoriented. However, all the staff knew about this hotel, and once I found the Family Mart, I knew I was almost there. Breakfast was decent, and the front desk staff were professional and enthusiastic, though the breakfast staff were just okay.
MMarsDewThe room is a bit dusty. There is a sofa bed in the room but it is not set up by default. If you need an extra bed, there is an additional charge of RM98. The hotel will then prepare the sofa bed and provide extra bed sheets, pillows, blanket, towels and toothbrush.The RM98 charge also includes breakfast for one person
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