"Our stay was amazing. The room was very big, spacious, and super clean. Perfect for family stay."

"I had a wonderful staycation. The unit was spotless, beautifully designed, and had everything I needed for a relaxing getaway. The host was incredibly responsive and made check-in smooth and hassle-free. I loved the peaceful atmosphere and the convenient location close to cafés and shops. Overall, it was the perfect escape, and I’d happily stay here again!"

"The hotel maintained high standards of cleanliness, and check-in was completed efficiently within the scheduled timeframe. The front desk personnel and staff demonstrated professionalism and courtesy throughout our stay. Overall, we were satisfied with our experience and intend to return. Complimentary parking is available, and the property offers convenient access to nearby shopping malls and markets. On-site dining options, including food and dessert selections, were satisfactory. The pool area was well-maintained, contributing to an enjoyable stay. We appreciate the hospitality provided."

"There were a lot of people at the lobby check-in counter. Thankfully, we booked a room with club lounge access so we were able to check-in fast and easy. Over-all experience was good, the staff were very accomodative."

"I am extremely disappointed with my recent stay at this hotel and, regrettably, can only give it one star. Considering that this is marketed as a four-star hotel, I expected a significantly higher level of room management, service, and overall guest experience. I want to clearly point out that I have experienced far better room maintenance, staff professionalism, and amenities at three-star hotels in Singapore. This comparison is not to praise another country, but to emphasize that your current standards fall short of what is reasonably expected at this price point and star rating. Upon entering our room, it was immediately evident that it had not been properly inspected before our arrival. The lights in both the kitchenette and lounge areas were not functioning. There were visible handprints on the bathroom mirrors, indicating that cleaning had not been done thoroughly. The shower drainage was very slow, causing water to flood beyond the shower area into the rest of the bathroom. The bidet was difficult to operate, the toilet paper supply was minimal, and the shower water barely heated up and had very low water pressure. The flooring was also a safety concern. The wooden floors had multiple chipped sections and noticeable gaps, and we tripped several times because of this. Although there were two televisions in the room, only one was operational. These are fundamental maintenance issues that should have been addressed before assigning the room to guests. We also encountered problems with the hotel’s Wi-Fi, which was not ready for us to use because the password had not been properly updated under our surname. We had to personally go down to the ground level to resolve the issue, as calling customer service was not helpful. The explanation was delivered with an attitude that made us feel at fault, when in fact it was an internal oversight by the hotel. This was unprofessional and avoidable. The restaurant experience was equally disappointing. My omelette order had to be remade three times due to repeated mistakes. More concerning was the noticeable difference in treatment. I am Filipino by ethnicity but not a Filipino citizen, and I could not help but feel that we were not treated with the same warmth and attentiveness as white guests. All guests should be treated with equal respect and courtesy regardless of race, ethnicity, or nationality. Hospitality should never feel selective. We were also informed that welcome amenities were not provided because our room type did not meet certain criteria. Given that I paid for two rooms for two nights, including breakfast for four people, this was disappointing. At a four-star level, welcome amenities should not feel exclusive to certain room categories when guests are already paying premium rates. Additionally, the elevators lacked clear door indicators, requiring guests to physically check which door was opening by looking at the numbers and arrows above them. While seemingly minor, this adds to the overall sense of inconvenience and lack of thoughtful design. The only positive aspect of this hotel is its location. However, location alone does not justify the cost nor compensate for poor maintenance, inconsistent service, and the feeling of unequal treatment. This review is intended as direct feedback: please ensure rooms are properly inspected before guest arrival, staff are trained to communicate professionally, and all guests are treated equally and with genuine kindness. A four-star reputation should be reflected in the actual experience, not only in its branding."

"Maricris at the front desk was very helpful and accommodating. She even surprised us with an anniversary gift."

"Nice view and kind staff. Ill be back again"

"Very good Hotel"

"Clean and spacious hotel. Located next to a mallwhich makes it easy to get groceries and food"