Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 20, 2026
Guest UserRest in this hotel for the third time, everything is wonderful, separately I want to highlight adult animators Dmitry and Alina, guys you are super. Children animators all wonderful 👍🏻There are questions, very all fat, for health it is certainly such for yourself. All the rest is wonderful, the new aquapark is good done, the new children's game 👍🏻
Show more
Price per night from:HK$10,683
Posted on Apr 20, 2025
Guest User
Crystal Family Resort – Not What We Expected, But Tours Were Fantastic!
We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations.
Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality.
Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow.
The spa area was nice, but prices were a bit high.
Now to the best part of our vacation: the tours!
Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent:
1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun.
2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking.
Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings.
In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!
Show more
Price per night from:HK$3,188
Posted on Dec 14, 2025
Mikhail Iumashev
I stayed at Regnum Carya on my own and was very happy with my choice. It’s an excellent option for both a relaxing getaway and a comfortable solo vacation. The hotel grounds are large, beautifully maintained, and very scenic — perfect for walking, reading, or simply enjoying the atmosphere. The room was spacious, modern, and very comfortable, with excellent soundproofing. Housekeeping was high quality, and everything was always clean and well organized. The food was outstanding: a huge variety of dishes, all delicious and diverse, making it easy to choose meals to suit any mood. I was especially impressed by the level of service — the staff were polite, attentive, and not intrusive. Traveling alone felt comfortable and relaxing. The spa is excellent, the pools are great, and there are plenty of opportunities to stay active or simply relax on the beach. Regnum Carya is a perfect choice for solo travelers looking for a high-quality, peaceful, and truly luxurious holiday. I would happily return again.
Show more
Price per night from:HK$7,128
Posted on Oct 12, 2024
ugurito
The food is delicious, drinks are served in bottles and are of good quality. The pools are big and there are many of them but unfortunately there are not enough sun loungers, people leave their towels and go, you cannot find a place by the pool in the afternoon, the sea is very wavy, we could not go into the sea anyway, the sun loungers on the pier and the beach were blocked with towels, the glasses and plates were not completely clean.
Show more
Price per night from:HK$3,681
Posted on Jul 26, 2026|Standard Room With Bunk Bed
Надежда24Good hotel. Very much food . You won't stay hungry! The pool is dirty, immediately rashes. Mainly bathed in the sea. Going to the wild beach, were alone with the sea. Rooms were cleaned every day, rooms were clean, comfortable. Animation is, evening shows are impressive.
Show more
Price per night from:HK$2,474
Posted on Mar 3, 2025|Standard Room With Land View
Guest UserMainly worse than expected
Swimming pools maitanance process from 8 a.m. till 8 p.m created a very! strong noise all 4 days of my stay
Strangers - fishermen on the beach - were blocking my run
Rooms are old , max 3 star level
The rest was ok, very good food
In general the price matches the quality
Show more
Price per night from:HK$2,547
Posted on Feb 18, 2023
qinging
The air conditioner is not good, the room is old, like a sauna room, even when the air conditioner is turned off, you are sweating, so you have to sleep with the door open (through the balcony)..., no windows, not recommended
Show more
Price per night from:HK$4,138
Posted on Jun 29, 2026
Guest UserWonderful place! Starbucks every day, and the 9:30 PM events are impressive. My girlfriend and I spent a fantastic week of vacation at this hotel. The staff were especially great.
If you're worried about how far it is from the sea, don't be – I was a bit concerned about that at first too, but the hotel's shuttle service every 30 minutes is a brilliant idea!
We also managed to try the hotel's A La Carte restaurant (free for stays of 5 nights or more). The food was absolutely delicious!
We'll definitely be back again!
Show more
Price per night from:HK$2,218
Posted on Aug 24, 2026|Std Pool Large
Guest UserHotel liked. Clean warm pool, delicious breakfasts. You can drink coffee throughout the day because there is a coffee machine. Very kind attitude of hotel staff to guests. There is a transfer possibility to the airport. For the city to move around the city, the bus is not far from stop.
Show more
Price per night from:HK$397
Posted on May 3, 2025
Guest User
I met perfectly, on the recession, the Russian-speaking Sergey told everything, explained. The room is small because there is another one-sleep room in addition to a two-bedroom bed. No TV or refrigerator worked. The tea was both coffee and tea and sugar filled. Cleaned well, it was visible on the balcony and the sleek. In the room, the insulated carpet and slippers and coats are not provided. The safe is 3 euro day, we didn't take. Towel 1 euro day for rent, too. Since the beginning of May the Swedish table was absent. But hungry never left. What gave, then eat. Not comfortable and much was just thrown out because we didn't eat it. Tea and coffee machine and a heavily diluted lemonade in free access from morning to 22:00. Also from 17 to 18 snack-cookies. The sea is close in five minutes, calm without waves, swim. The pool on the territory with a mountain is very small and cold. In general, for such money is not a bad turbine on the sea. The tourists were few. But this village is to go somewhere to have fun, next to the bus stop. They went to Belek and Legend Park, I liked it very much.
Show more
Price per night from:HK$518