Find 5-Star Hotels in Serik

Facilities: The hotel's most attractive features are the water park and theme park, enough to keep kids entertained for a week. Even during the Easter holiday, there were hardly any queues for any of the attractions, making for a fantastic experience. Some of the video game equipment was broken and needed repair or replacement. However, the rooms were exceptionally well-maintained; the carpets and sofas were spotless, unlike many hotels that have been open for years. The cleanliness was outstanding, giving both children and adults peace of mind. Cleanliness: The most commendable aspect was the impeccable cleaning of the rooms, carpets, and sofas. The bedding was comfortable, and the towels were of good quality. Environment: The hotel offers shopping, leisure, and entertainment options, truly providing a one-stop service for travelers. Service: The service was standard; nothing particularly outstanding or bad.

Service was very good Reception was cooperative and helpful lobby was clean but a bit small and cozy no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying. food was moderate compared to other resorts we stayed other facilities were convenient.

Шикарный отель, хороший, вежливый и внимательный персонал. При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место. Также было два халата и две пары тапочек. Попросили донести и персонал сразу все исправил. Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно. Спасибо ❤️

Rest in this hotel for the third time, everything is wonderful, separately I want to highlight adult animators Dmitry and Alina, guys you are super. Children animators all wonderful 👍🏻There are questions, very all fat, for health it is certainly such for yourself. All the rest is wonderful, the new aquapark is good done, the new children's game 👍🏻

I want to share my impressions of our magical vacation at the Xanadu Resort Hotel in Belek. We have a lot to compare it to (we've traveled extensively), and I can confidently say: this was truly a heavenly, top-tier vacation. Everything was wonderful — from check-in to check-out. I'd especially like to highlight: it was spotlessly clean everywhere, the grounds are huge, green, and meticulously maintained. Thanks to this, it never felt crowded — you could always find a secluded spot for a peaceful rest. The food was a separate delight. Everything was very exquisite, the ingredients were high-quality and fresh, and there was a huge selection of dishes — from confectionery masterpieces to hot meals. The assortment was so wide that we couldn't even try 10% of it during our entire stay. In every corner of the hotel, you could feel the staff's care. Everyone was smiling, friendly, and ready to help. Special thanks to the front desk staff (unfortunately, I didn't catch their names, but they were very warm and professional people) — they welcomed us warmly and promptly resolved all our check-in issues. I recommend this hotel to anyone looking for a refined, comfortable, and flawless vacation. We will definitely be back with the whole family, all of us!

Crystal Family Resort – Not What We Expected, But Tours Were Fantastic! We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations. Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality. Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow. The spa area was nice, but prices were a bit high. Now to the best part of our vacation: the tours! Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent: 1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun. 2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking. Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings. In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!

We thoroughly enjoyed our stay at the Limak Atlantis in Belek and can wholeheartedly recommend the hotel! The entire complex is very well maintained, the rooms are clean and comfortable, and the staff was friendly and helpful everywhere and at all times. We would especially like to highlight the varied and high-quality food – there really is something for every taste. We also really enjoyed the pool area and the direct access to the beach. Overall, we had a relaxing and restful time and would definitely return!

The air conditioner is not good, the room is old, like a sauna room, even when the air conditioner is turned off, you are sweating, so you have to sleep with the door open (through the balcony)..., no windows, not recommended

Wonderful place! Starbucks every day, and the 9:30 PM events are impressive. My girlfriend and I spent a fantastic week of vacation at this hotel. The staff were especially great. If you're worried about how far it is from the sea, don't be – I was a bit concerned about that at first too, but the hotel's shuttle service every 30 minutes is a brilliant idea! We also managed to try the hotel's A La Carte restaurant (free for stays of 5 nights or more). The food was absolutely delicious! We'll definitely be back again!

Overall, we had a positive stay. We especially enjoyed the opportunity to dine at the hotel’s à la carte restaurants free of charge, in addition to the main buffet — it added a nice variety to our experience. The food was delicious, with plenty of options for every taste. The entertainment team was friendly and welcoming, and there was an evening show every night. However, we would have appreciated a more varied and active daytime entertainment programme. The rooms are a little dated and could benefit from renovation, but they were still comfortable and pleasant to stay in. Overall, we were happy with our holiday and left with great impressions of the hotel🥰