Punta Cana Beach Hotels

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

We loved everything! The cleanliness, the attentive staff, and the upkeep of the complex were all fantastic. As for the food, we ate what we enjoyed. Overall, lunch, dinner, and breakfast were wonderful. The pools were clean, there were all sorts of attractions, and drinks were plentiful. Honestly, we have nothing to complain about. The Princess group truly deserves commendation. I have to end with a rant: how can anyone go to a place like this and still complain??? Most of the time, people don't even have all of this in their daily lives. For example, I went back to eating bread and butter when I got home... haha!

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...

The facility outside is well kept, the cleanses in the room could be better. We had the ceiling fan, the phone in the room and a faucet leaking in the bathroom and it didn’t get addressed until the next day. After it was fix it was all better. I would recommend to stay here it. You will have plenty to do, plenty to see and good food.

Like most all-inclusive resorts, the food and drink quality isn't great. Don't go in expecting anything different. Even the themed restaurants offer very mediocre food and drinks. There's plenty of it, but not much quality. The facilities are in excellent condition. The suites are always clean and well-maintained. The service, in general, is okay. It's important to bring small bills for tips, as the service always improves when you do. The staff always expect to be tipped. Another point to consider is the size of the complex. Since it's so large, we had to take internal transportation to get to the beach or for breakfast, for example. One area for improvement is that they could do a better job promoting the available attractions, both included and extra. Because the resort is so big and has so many guests, personalized service is more difficult. But overall, it was worth it for the value.

Overall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

Everything was fine, breakfast service was a bit slow but otherwise a good hotel next to the beach

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.