Name: Cihelny Golf & Wellness Resort
Address: Karlovy Vary, Czech Republic
Rating: 8.2

Czech Republic

Karlovy Vary District

Prague

Karlovy Vary

Marianske Lazne

Well, the hotel has enormous potential...
Problems at check-in and check-out made the stay less than enjoyable overall. The hotel itself is beautifully designed, and everything is of high quality. The location itself is a matter of taste; what's disappointing is the street opposite, which is very busy and noisy.
The air conditioning in the room didn't work at all; we had 26°C at night with an outside temperature of 15°C.
The service has a lot of room for improvement; it seems like the staff only started running the hotel a few days ago. We decided to have dinner at the hotel on our first evening. The quality was okay, but they couldn't manage to get the wine we ordered and a second one in 45 minutes. We were almost finished eating when we were brought two glasses of Chianti, which were of subpar quality. We were really looking forward to having breakfast on the terrace due to the nice weather, but this wasn't permitted. Thirty minutes later, however, other guests were allowed to do so. The staff is trying hard, no question, but they're completely overwhelmed by the workload at this sophisticated hotel. We certainly have high standards, but given the prices, they're justified. Unfortunately, this three-day short break was significantly marred by the things described above.

If the service matches the quality of the building, this would definitely be a recommendation, but currently, it's not for us at all. A shame!

I have not really anything big to expose. The hotel is freshly renovated as it looks. The rooms look really clean, the bathroom is extremely clean. Maybe the balcony, which was a little dirty, but you can live with it. The staff also speaks German and determines English. I liked the stay very much.

You absolutely *must* try the breakfast! The ingredients themselves are exceptional. You can enjoy a leisurely meal in a quiet and spacious setting, and it was, without a doubt, the best breakfast I've ever had in my life. The hotel itself was also superb, and I really appreciated how attentive and dedicated the staff were to making sure everything was taken care of.

We stayed for a night here and loved everything about it. The location is amazing - only 5 mins away from the majority of the main attractions and Prague old town. The room was clean, spacious and had everything we needed. Extra points are for quietness at night regardless of the central location. The breakfast had such a variety of food - wanted to try everything! But I think the most important thing is the service and hard work of this hotel’s staff. I really want to say thank you to them, they made our short stay feel like home and accommodated all of our needs. Totally worth its money. We’ll surely be back there again!

Amazing aura of the room. The staff is very friendly offered to keep our luggage even after checkout. The location is very easy in the centre. The rooms are very aesthetic and clean

Fantastic stay – highly recommended!
I had a wonderful stay at this hotel! The accommodations were not only very clean and stylishly furnished, but also incredibly comfortable. The spa area deserves special mention – modern, well-maintained, and perfect for relaxation. The massage was a real highlight: professional, soothing, and just the thing to unwind. The hotel's location is also excellent – ​​central yet quiet, with many attractions and restaurants nearby. I'll definitely be back!

We were very pleased with our stay at this hotel 😊

The location is simply perfect — right in the city center, with everything nearby: shops, restaurants, and attractions. It's incredibly convenient, especially if you want to make the most of the city without too much travel.

We also want to highlight that the hotel has a pool and sauna — that's a huge plus. After walking around the city, it was lovely to relax and unwind.

Overall, the atmosphere is very pleasant, the staff are friendly, and we truly enjoyed our time there ❤️

The only reason we're docking half a star is for the cleanliness of the carpet; there were a few small stains in places. But honestly, it didn't spoil our vacation or overall impression at all.

We'd happily return again! 👍

The greeting was nice. When we arrived at 15:00, we checked in, and then when we entered the room, we found it wasn't ready and had to be cleaned. We should wait half an hour and just leave our luggage in front of the room in the hall 🤔. More than a dry excuse was not from the hotel. Generally, the cleanness issue still remained air up: hair in the food, glasses and coat was not cleaned enough so strips and sticks were still to be seen. After the 2nd night our room was not cleaned between, after the 1st night. The shower in the sauna area requires a ground cleaning. 
But we were especially playing golf there and the plant did not disappoint. The price-performance level was great.

AXXOS

Columbus

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