Name: Don Carlos Marbella
Address: Marbella, Spain
Rating: 9.2

Spain

Playa de las Americas

Marbella

Experiência maravilhosa nesse hotel, atendimento impecável, especialmente da recepcionista Janine…. Muito bem localizado, muitos restaurantes ao redor, praticamente beira-mar e café da manhã bem servido, só recomendaria tomadas perto da cama. 10/10 ❤️

It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe.
So here's what I experienced on this reservation:-

Positives

1.Check in / out process fast and professional.
2.Direct beach access via the pool area.
3.Breakfast buffet with internal and external seating choices was excellent.
4.Evening entertainment between 21:00 and 23:00 Hrs was good.

Negatives

1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required
    solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm
    in dia).
   Root cause of this problem is a leakage from the shower hose connection which remains to be fixed.
2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within
     the remote control.
3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once
     housekeeping cleaned the room.
4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed.
5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to
    exchange at the pool towel bar. If you forget this card it's a return trip to the room.

General Travel Tips.

1. Taxi from TFS Airport to hotel cost 25 Euro each way.
2. Hard Rock Cafe located next door (£££).
3. Great Italian, Thai, Japanese and British restaurants located on the second floor off
    the shopping complex across the road from the hotel (££££)




酒店真的超棒🔥

📍地理位置就不用説了，在美洲海灘的中心。從酒店出去就是美洲海灘的商業區，勃肯、李維斯、mango等一堆店就在門口，附近還有葯粧店、超市、按摩店，走兩步還有中餐、泰餐、美式烤肉、意大利菜、海鮮店等等等等…

🌊房間很乾凈，23年重新裝修過，風格比較現代，洗護用的全是Natura Bisse。房間陽台可以直接看到海，晚上能聽到海浪的白噪音。

🏊♀️酒店有一個很大的游泳池，環境很私密，每天都有很多白人躺在游泳池邊沙灘椅上曬太陽。第二天我們就加入了這個隊伍～游泳池的救生員也非常好，看到你過去了就會給你鋪上毛巾。知道我們亞洲人特別怕曬，還會給我們推薦不曬的沙灘椅，太陽移動了之後，他也會過來幫我們挪椅子，非常非常非常貼心。從酒店游泳池的後門出去，有兩個小門可以刷房卡直通海灘！

🍽️關於餐食：餐廳的早餐選擇非常多，冷餐是自助的，熱食則有一個菜單可以選擇。這個酒店是有包餐選擇的，但我們沒有選，想着出去玩可以去外面吃。

✨還有一點，這個酒店的服務真的超級 nice，每個服務員看到你都會熱情地跟你打招呼，認真聽你的需求。

🎂入住的時候，給我們送了迎賓的香檳和水果。中間有一天是我的生日，晚上酒店還給我送了一個驚喜蛋糕。

What an amazing hotel!

I took my wife for a long weekend and all the staff was very attentive, friendly making sure your every need was attended to. 
The hotel has been refurbished and some areas are still under improvement but all work is carried out discreetly not causing any problems for the guests.

The new  decor is spectacular and you can see that no expense has been spared.
We particularly liked the courtyard seated bar area  with amazing cocktails and the breakfast was to die for.

We both really enjoyed our stay and will be visiting again for our next special treat

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