Name: Shanghai Nanyuan Galaxy Hotel
Address: Jiaozhou, China
Rating: 9.3

China

Ningbo

Shaoxing

Jiaozhou

Cixi

Wencheng

Luzhou

After a year, I'm back at the Nanyuan Hotel in Ningbo, and it's just as delightful as ever! Last year, I was won over by their thoughtful service and it stayed with me. This time, the stay was again perfect, so comfortable and reassuring. I was pleasantly surprised when they kindly upgraded my room for free during check-in! 👍

The hotel environment is elegant and clean, with a warm and comfortable ambiance. During my two-day stay, the service was thorough, detailed, gentle, and enthusiastic. All my requests were handled quickly and properly, showing their dedication and care. I truly felt a warm 'home away from home' experience.

This established hotel consistently delivers quality, with warm and attentive service. Its prime location is perfect for both leisure travelers and business stays. I sincerely recommend it to anyone visiting Ningbo. Next time I'm in Ningbo, I'll definitely choose Nanyuan Hotel again!

As someone who pays close attention to detail, the room quality at this five-star hotel completely exceeded my expectations. The daily housekeeping was meticulous; tabletops, corners, and bathroom glass were spotless, free from any water marks or dust. The bedding was changed daily, with no odd smells or hairs. The room layout was well-designed with ample storage. The blackout curtains effectively blocked out light, ensuring a full night's sleep. The amenities were comprehensive, with all facilities, both soft and hard, working perfectly. The mini-bar drinks and toiletries were replenished promptly. The service was thoughtful; the turndown service included complimentary water and snacks. Any issues I reported to the front desk were addressed by staff within minutes. It was clean, comfortable, and attentive – a perfect stay.

For us the place is great. Close to local food and coffee shops, has bathtube, large screen with movies. Price is quite affordable. Stayed there many times without problem. However this time we got a bed with very noisy springs and speed of TV connection was low so the video moved with delays.

The hotel's service was excellent, and I'd like to give a special shout-out to Link at the front desk for his outstanding attitude. The room was clean and tidy, making for a great stay.

**Facilities:** As a new hotel, everything felt fresh and modern. There's even a robot that delivers takeout right to your room in the evenings, and the room itself boasts a super-large bathtub.

Overall, it was a very satisfying experience.

The room is quite large. The shower room, bathtub, and bathroom are separated from dry and wet areas. It is quite clean overall. After checking in, the aunt sent the children's slippers, toothbrushes and toothpaste. The service is quite attentive. A few points that need to be mentioned: 1. There is no trash can next to the sink, and you need to go to the bathroom or room to throw away garbage, which is a little inconvenient; 2. Only tea is marked with prices in the room, and mineral water, toothbrushes, toothpaste, etc. are not marked. Some The hotel charges for all these things, and this aspect can be improved by putting a label on it; 3. The buttons on the TV remote control don't work, and I checked in a bit late, so I didn't change it; 4. The front desk phone number is not marked on the room phone, I think. Contact the front desk and have to find the number on Ctrip.

Facilities: Brand new five-star, spacious and bright.
Cleanliness: Very clean, elegant, and high-class.
Environment: The lake view is stunning, and the suite is very spacious. Extremely satisfied.
Service: The staff went above and beyond with their service. They were fantastic – always greeting us, providing thorough instructions for dining, swimming, and fitness, and escorting us to our room. The breakfast was rich and varied. Great food, beautiful scenery, and a wonderful mood. I'll definitely stay here again.

The stay experience is very satisfactory. The hotel has a good location and convenient transportation. The rooms are spacious, clean and refreshing overall, the facilities are intact and practical, the sound insulation effect is excellent, and the rest is not disturbed. The staff is professional and polite, and the service is efficient and intimate. The breakfast is rich in variety and the taste is online. The overall management of the hotel is standardized, the sanitation is maintained very well, and the supporting facilities are perfect. Overall, the price is full, and the overall experience is full. It is a high-quality choice for travel and accommodation. It is worth recommending to all friends. The children's playground is also very large.

• 設施新，配置高
酒店於2023年開業，整體較新。房間寬敞，標配小冰箱、乾衣機、負離子吹風機等。公共區域提供免費健身房、充電車位、茶室及自助洗衣房，對自駕和家庭出遊非常友好。

• 位置便利，生活氣息濃
位於象山城區（丹西街道天安路658號），周邊餐飲、商圈密集，生活便利。距離象山多個海邊景點不遠，適合作為自駕遊玩的落腳點。

• 衞生與舒適度好
房間整體乾淨整潔，床品舒適，住得舒服且安靜。乾濕分離的衞浴設計和免費洗浴用品也獲得了不少好評。

⚠️ 潛在問題

• 個別服務細節待提升
還在早餐用餐就有服務員就問餐具是否可以可以收現象。

• 部分設施存在瑕疵
少數房間可能遇到電視較舊、水壓不穩定（尤其在用水高峯期）、淋浴房地面濕滑無防滑墊等問題，存在一定的安全隱患。

• 歡迎水果請客圖片
蘋果未洗，全是泥土。

The room was new, clean, and well-maintained. It was fully equipped, and the service was excellent. The breakfast was good, and the price was reasonable. The front desk even gave us a free room upgrade! Highly recommended!

The front desk service was very thoughtful, making check-in to check-out incredibly smooth. The staff were enthusiastic and always ready to answer any questions, which made for a very comfortable experience. I was particularly impressed with the guest room. The layout was well-designed, making excellent use of space without feeling cramped. The air was fresh with no unpleasant odors, and the cleanliness was impeccable. The bedding was soft, and my family all slept soundly. Breakfast offered a wide variety of options, including hot dishes, cold dishes, pastries, fruits, and porridges. The flavors appealed to everyone, making it suitable for all ages. The restaurant environment was clean, and dining there was very convenient.

Nice lake view with skyline, clean rooms, shower and heating are all working well, good robot takeout delivery service, helpful receptionists, friendly staff overall. Would book again if I go to shaoxing.

五一期間入住，很滿意的一次入住，房間很感覺寬敞，熱水網絡很穩定，送了一份歡迎水果，大廳很漂亮，有自助餐廳，提供三餐，不過目前衹吃了早餐，很豐富，有很多選擇，前台會每天主動詢問是否需要打掃衞生，前台服務很熱情周到，入住當天前台副經理還主動帶到領電梯，客房打掃人員也很主動，會及時迴應需求，外賣有機器人送餐，不過周圍外賣不算很多，晚上挺安靜的，房間有中央空調，不會特別冷，房間內有配備雨傘和浴袍，下次還會考慮繼續入住。

The hotel is very new. Although the location is relatively remote, the environment is good and quiet. The rooms are clean and hygienic. The service staff are enthusiastic and considerate. When booking the room, I didn't find that breakfast is not included. The restaurant provides breakfast for a week. Although the breakfast is relatively simple, it is enough. Yes, fruit was given as a gift after check-out.

shoulvnanyuan

Columbus

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