Name: Sunway Velocity Hotel Kuala Lumpur
Address: Kuala Lumpur, Malaysia
Rating: 9

Spain

Sitges

Malaysia

Subang Jaya

Kuala Lumpur

Iskandar Puteri

George Town

Central Seberang Perai

Only one Reception, but it looks like an Embassy, which can manage an entire country BRAVO. What Shocked and Delighted me and made me CRY was THE Veiled Lady, how she welcomed me (with Joy), and she spoke to me (she is there for me) without any judgment or hatred against a homo (that's secularism and conviviality) unlike neighboring countries. Thanks to the manager who manages all the residences and his understanding of his clients.

I have stayed at this hotel many times, and this time I have lived for more than half a month to satisfy a family of four. The hotel is an apartment hotel. The garbage needs to be cleaned up every day. If it is not cleaned, there is a clear sign. The garbage cleaning fee of 30 euros is every day. In short, I will stay here in the future.

Не было мыла, бесплатной воды, доп.туалетной бумаги. Душ очень силтно протекал, уборка должна проводиться самими гостями. В последнюю ночь соседи очень шумели и никто не вмешался, хотя в правилах сказано о том, что с 22:00 до 8:00 нельзя шуметь. 
Рядом хороший пляж, до больших супермаркетов и жд станции ~15 минут пешком, также недалеко остановка автобуса, который за 40 минут домчит вас до центра Барселоны.

A beautiful swimming pool in season, with gardens and real little birds singing. Poetic environment.

Pool und die Anlagen in die Jahre gekommen… im Zimmer Holzverkleidung am Badezimmer aufgequollen, dennoch nettes Appartment - gemütlich. Sollte nur alle 7 Tage Reinignung und Handtücher geben … Danke für die Reinigung am Tag 2. Tür lässt sich manchmal von außen nicht öffnen…

El servicio recepción un 10, muy amable el chico q nos informó y entregó las llaves, el sitio super tranquilo, cerquita de la playa y del centro, las instalaciones estan bien relación precio, limpio si, el mobiliario antiguo, y todo muy basico, pero nosotros valoramos piscina y terraza y esto muy bien, aire acondicionado super bien por la cual no entendemos las críticas en las valoraciones
Lo q si el edificio tiene problemas d hormigas en la cocina y teniamos q tener todo en la nevera, este fue el único problema, por el resto hemos estado muy bien

Todo genial. Menos el check-in que hay que hacerlo en el hotel que está bastante lejos del apartamento y es un poco incomodo la verdad.

This is my third stay at Sunway Pyramid Hotel, it's a reliable choice for business trips. Its strengths are the transportation and amenities: the BRT connection is convenient, and the mall downstairs offers everything from street food to proper meals, so you don't have to worry about late-night snacks after working overtime. The room is decent, with a large desk, plenty of power outlets, and stable internet. The gym and pool help maintain my routine during business travel. Although the facilities are a bit old, they are well-maintained. The value for money is excellent for the western part of Kuala Lumpur.

The hotel kindly upgraded us for free to a 5-star hotel within their group. There are many convenience stores nearby, making dining and shopping very convenient. The room was clean and tidy, the service was warm and attentive, the facilities were complete, and the location was excellent. The overall stay experience was great, and I recommend staying here when visiting Kuala Lumpur!

Unacceptable hygiene issues for MYR 910/night

Dear Management Team,
I recently completed a stay in Room [Insert Room Number] at a rate of over RM900+ per night. Given this price point, I expected standard luxury hospitality and clean facilities. Unfortunately, the room fell far below acceptable hygiene standards.
During our stay, the bathroom basin was completely blocked and would not drain. Upon inspecting the pop-up drain stopper to see what was blocking the water, we discovered it was covered in thick, black grime and mold. Stagnant soapy water remained trapped in the sink, making the bathroom unhygienic and unusable.
Paying premium rates for severely neglected plumbing and poor sanitation is unacceptable. I have documented this with photos, which are attached for your reference.
I would appreciate a response from the Duty Manager regarding this stay experience and how management intends to address this matter.

Private,happy,small family sgt muat,private pool..anak2 mndi dgn bapak dia best,puas mandi 👍🏻👍🏻

Near to the metro, only 3 stops from KL sentral where you can catch the airport express train. The hallway has need renovated by the room, despite well-maintained, shows signs of age. The mall linked to the hotel is also quite old, just sufficient for food and grabbing some necessities.

Even though it was a business trip, this place is actually perfect for families with kids. The room was clean, tidy, and quiet, with all the amenities you could need. But the best part is the incredible range of facilities nearby! There's everything you could want for dining, entertainment, and shopping, and plenty of it!

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