Name: Cross Pattaya Pratamnak
Address: Pattaya, Thailand
Rating: 9.3

Thailand

Bangkok

Pattaya

The hotel was great, and the service was excellent. It was also very clean. The only downside is that it's a bit far out, but the area around it is very quiet. There's a 7-Eleven downstairs and another shop about 200 meters away. Overall, my girlfriend and I had a pretty good stay.

Exceptionally good all round. Impressive service from Lobby to restaurant. Highly recommend would definitely stay again.

During our recent trip to Bangkok, we had the pleasure of attending chess matches at Paradise Park. To make the most of our visit, we stayed at Lumen Hotel, and it turned out to be an excellent choice.

Lumen’s prime location is undoubtedly its biggest asset. Nestled right next to Suan Luang Rama IX MRT Station, it offers unbeatable convenience for travelers. As soon as you step off the escalator, Lumen's entrance is just to your left, perfect for those arriving from Suvarnabhumi Airport or exploring the city. For those driving in, the spacious parking area is a welcome bonus.

We were greeted by Pete at the front desk; his friendliness and efficiency set the tone for our stay. I was genuinely surprised to be upgraded to a double room on the 21st floor, offering sweeping views of the city skyline. The check-in and check-out process was smooth, and the staff throughout our stay were consistently helpful, professional, and eager to assist.
Lumen is surrounded by shopping and dining options. Seacon Square, Lotus, and Paradise Park are all within a mile radius, making it easy to shop, dine, or catch a movie. On either side of the hotel, you’ll find 7-Elevens, Café Amazon, and local morning markets are perfect for grabbing a quick bite or experiencing local flavours. Just a short stroll away, on the opposite side where Lotus is, you will find the famous 'Train Night Market', a bustling hub of food, fashion, and fun that stays lively well into the night.

The room was thoughtfully designed with comfortable beds, a powerful rain shower, a dining counter, and a cosy living area, ideal for relaxing after a long day. Rooms are with televisions. 

The breakfast buffet was just right: a satisfying spread of freshly cooked dishes, crispy waffles, buttery croissants, noodles, and a made-to-order egg station that left us full all day.

Lumen’s leisure facilities are well-maintained and inviting. Swimming pool, sauna and steam room are open until 8pm. The fitness center with a view is okay for a workout.

From the unbeatable location and comfortable rooms to the warm hospitality and amenities, Lumen Bangkok Hotel truly made us feel at home. It’s a modern, stylish retreat in the heart of Srinakarin, and we wouldn’t hesitate to stay here again. In fact, it hardly felt like we were away, just wrapped in the comfort of genuine Thai hospitality.

Highly recommended for travelers seeking convenience, comfort, and a touch of local charm.

Amazing hotel, staff is very friendly, excellent breakfast, would recommend to ask for a high floor (4th or 5th) so you get the unblocked ocean view. I have been here twice and will definitely go back again if I visit Pattaya.

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