Name: Oakwood Hotel & Apartments Saigon
Address: Ho Chi Minh City, Vietnam
Rating: 8.6

Thailand

Bangkok

Japan

Tokyo

Vietnam

Ho Chi Minh City

Indonesia

South Jakarta

Nagoya

Si Racha

The room is spacious and comfortable. The hotel staff are friendly and helpful. Hotel is a bit far away from Thong Lor BTS Station but hotel provides free shutter services every 30 mins to BTS station.

I will definitely stay at this hotel again on my next visit. Due to my own oversight, I had booked one night less than needed. The front desk staff member was incredibly helpful; she found me a room and allowed me to extend my stay seamlessly without having to switch rooms. The room was clean, and it even had a washing machine with a drying function. The gym facilities were quite professional. There's a 7-Eleven conveniently located right across the street. Even though the room faced the street, there was absolutely no noise. It's also very close to the BTS station! Overall, I found it to be excellent value for money.

This was my first time staying here. I am so impressed with the level of services by every hotel staff member. I chose this stay because of its good location to major shopping malls and BTS station (Phrom Phong). The rooftop pool is another highlight for me during the stay with my teenager daughters.

We stayed 4 nights and absolutely loved it, the hotel was very clean and all the staff were very accomodating and friendly! Also Oakwood is a great location very close to Saphan Taksin BTS station and the ferry is also a short walk. Our apartment was 1008 so we had the awesome view of the bangkok traffic. If you are planning to stay in Bangkok, I definitely recommend staying here.

Always my preferred option to stay whenever I’m back to BKK. Feel like home. The only issue that I had this trip is the wifi. The connection is weak and slow, would be good if this can be improved.

Very nice hotel with full size fridge, kitchenette & cooking utensils, crockeries etc. toilet was pretty spacious , bedroom is comfortable & lovely. Balcony was a plus point for me. Almost every room has got the Tokyo tower view. Lovely vinyl cafe down stairs and this area is always my favourite if you’re looking at near a station, not crowded, easy to get call uber without any traffic, lots of restaurants a short walking distance away, just few stops to Ginza /Asakusa, Shibuya/ Shinjuku… 

Thank you for the comfortable stay!

I appreciate the kindness of staff service to help out with information and to bring things we needed. The little added touches of ice water, little snacks at the bar counter and room items are a plus. Thank you for taking care of us during our stay.

Spare toilet paper should be automatically provided without asking the staff, given that the cleaning lady only for every a few days.

I eould like to provide feedback on my recent stay at your property. While I appreciated the hotel's excellent location in District 7, its proximity to District 1, and the convenience of being adjacent to a shopping mall, my overall experience was unfortunately very disappointing due to several significant issues.

Firstly, I found the photographs of the room on your booking platform to be highly misleading. I specifically selected and paid for a room that was advertised with a bathtub, which was a key factor in my decision to book. Upon arrival, I was assigned a room that not only lacked a bathtub but was also exceptionally small. This discrepancy between what was promised and what was provided is unacceptable.

Secondly, I encountered a serious issue with the management of my breakfast inclusion. I had confirmed a booking that included breakfast. However, when I arrived at the restaurant at 9:30 AM (well within the stated service hours, which end at 10:00 AM), your staff had no record of my breakfast entitlement. After I presented my receipt as proof, the staff member I interacted with was incredibly rude. Instead of an apology for the error, I was dismissively told, ”Ok, you only have 5 minutes to eat.” The mistake was entirely on the hotel's end, and the time spent verifying my booking—a process that should have been seamless—directly cut into the limited time I had to dine. This poor handling of the situation and the staff's impolite demeanor made what should have been a simple meal into a very frustrating experience.

Due to these issues—the misleading room description and the unprofessional service regarding the breakfast—my stay was profoundly unsatisfactory. The combination of these factors has led me to conclude that this will be my first and last stay at Oakwood Resident Saigon.

We stayed as a family traveling from different cities,
and this hotel made us feel like we were living together in one home again.

The room was spacious, extremely clean, and beautifully simple, no unnecessary items, just everything we actually needed.
It was quiet, comfortable, and perfectly maintained.

After a long day of travel and a very disappointing another hotel experience (we canceled another hotel and came back here because we already stayed here at the first night of this trip), arriving here felt like a relief.
My whole family said this feels like our home.

Thank you for providing such a calm, clean, and reliable space.
I would gladly stay here again and even consider becoming a regular guest.

Nice place to stay , not too far from Thao Dien, the expat area, anyway 20-30mins to D1.
The room is clean and comfy.
Service is great , friendly staff and very mindful.
If you get big room, you get full spacious of everything, washing machine, living room, ........
A nice hotel to stay!

Oakwood

Columbus

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