Name: Oakwood Hotel & Apartments Saigon
Address: Ho Chi Minh City, Vietnam
Rating: 8.7

Thailand

Bangkok

Japan

Tokyo

Vietnam

Ho Chi Minh City

South Korea

Seoul

Indonesia

South Jakarta

Si Racha

I had a wonderful stay at this hotel. The location was excellent, making it easy to explore and enjoy the surroundings. My room was spotless and comfortable, and I especially appreciated how clean and well‑maintained the bathroom was. Everything felt fresh and welcoming, which made my stay even more enjoyable. Overall, it was a great experience, and I would happily recommend this hotel to others.

This is my second time staying here, and the staff service was absolutely excellent this time! It's conveniently located near the BTS, surrounded by many shopping malls, several 7-Elevens, and plenty of massage shops. The room amenities are fantastic. I'll definitely stay here every time I visit Bangkok!

This is 2nd time staying at same hotel in Sukhumvit and my experience this time around was total opposite of 1st stay. Even though the room was similarly spacious, the overall experience of the housekeeping service was bad. Apart from the 1st night, housekeeping did not:
1) Replenish drinking water bottles until informed 
2) Empty the trash under kitchen counter (for 3 days)
3) Clean the bathroom (had nasty smell)
4) No dishwashing liquid
5) Empty trash can under room table
6) Did not get to clean room until late afternoon ~ 5pm (after getting back to back)
7) Towels provided looked old/worn and could have used a change
Other Negatives:
8) Crazy traffic on Sukhumvit 24 during peak hours
9) The shower area is tiled and extremely slippery when wet (placing a floor towel outside shower is not the solution)
The positives:
1) The kitchenette and full utensils, dining ware, toaster, microwave and water pot
2) Washer + Dryer (although not all room types have this) makes it convenient to do washing 
3) The resident lounge with free coffee
4) Quiet / Low Density property
3) Location close to BTS via Emporium Mall (as opposed to some other properties where you'd have to walk a fair distance)

Overall, the location, cleanliness, and service were quite good, leading to an above-average stay. However, a few significant issues really detracted from the experience.

Firstly, the bed was incredibly hard. The mattress lacked comfort, making for a very uncomfortable sleep and significantly impacting my rest quality.

Secondly, the air conditioning temperature control was very unstable, fluctuating between hot and cold. One moment it would blast cold air, the next it wouldn't cool at all. It was hard to set the right temperature at night, making it easy to catch a cold.

Most frustratingly, the hotel's internet was absolutely terrible. It was slow, constantly lagged, and frequently disconnected. I couldn't even stream videos, let alone work, browse the internet, or watch shows. This was a huge drawback.

Aside from the hard bed, the inconsistent AC, and the extremely poor internet, everything else was acceptable. I'd advise caution if good sleep or reliable internet are important to you.

Very pleasant to the staff who working there , very helpful, provided have Tuk Tuk services to BTS Thonglo to ease some distance of walking..something valued added for this hotel , the room size is huge enough for a family of 4 .. the housekeeping are tip top whatever left out at room will top up or even add on … overall we are impress with this hotel

We booked this hotel as it’s walking distance to Tokyo Tower and we had a pre wedding shoot at 7am the next day. Hotel room is good with comfy beds and studio apartment facilities with washer and dryer facilities as well. Below the hotel is a cafe with nice coffee for morning coffee run too.

This hotel is located right next to Tokyo Station, which makes it extremely convenient. It’s also very close to the car rental return location, and there is a direct train to the airport, making it perfect for early morning departures.

The room was spacious and very comfortable. The bathtub and shower areas were clearly separated, which was very convenient. It felt more like a serviced apartment than a typical hotel room, as it came fully equipped with kitchen appliances, a washing machine, and even a dining table inside the room.

Personally, I chose this hotel because I needed to return the rental car and catch an early flight the next morning. The location made everything very easy and stress-free.

The hotel is also close to large shopping malls and there are plenty of food options nearby.

Spare toilet paper should be automatically provided without asking the staff, given that the cleaning lady only for every a few days.

Hotel is 10 minutes walking distance from the subway station, accessible to Namboku and Oedo line. A little bit of walk is required. If you are bringing big luggage, do take the elevator at Exit 1.

Room is clean and I love the strong water pressure

Facilities: Newly renovated and well-equipped.
Cleanliness: Clean and tidy, suitable for larger families and business travelers.
Environment: Right next to VivoCity shopping mall, making transportation convenient.
Service: The front desk staff's English was excellent, making communication smooth and easy.

Best service apartment for stay in Saigon. The view from my apartment was the most beautiful I’ve have ever seen, I could see landmark 81 and bitexco and Saigon bridge from my window, looked even more dreamy at night. The place is super clean, room was spacious, facilities was great, 2 pools one on roof and other on ground, peaceful function rooms too, next door to a vivo city with a co op supermarket in it, so I go 40 000 dong breakfast it was great. Washing machine, cooking stoves, and forks spoons, chopsticks everything I needed. ALSO SUPER IMPORTANT was, 100% trust for the staff and cleaners here, after I  check out, I forgot my money in the safe, and there was a lot in there, the cleaners found it and staff call me to pick it up, upon picking it up, ALL THE MONEY was returned to me, 100% honest staff and cleaners, 100% SAFE to stay here. Thank you Richlanes next time I am there I will leave a much larger tip for you all, I give you  my word in this. THANK YOU RICHLANES. The best

This has got to be one of the best rooms with a bathtub that I have spent the night in. The bed mattress, pillows, quilt is extremely extremely comfortable. It is a totally different experience to soak in a bath tub in this room, than in a bathtub in an enclosed bathroom; it really relieves the fatigue as you play your favourite music. I really like the wooden flooring too… makes it absolutely feels like a cosy home rather than a fully carpeted one. Having said that, there is a small carpet under the cosy bed, enough room keep your feet warm while searching for your slippers. Most coolers in hotels only allow you to put drinks… this has a frozen compartment too… and this means you can stock it up with ice cream! All the hotel staff are very courteous and helpful and responsive. Kudos to Ater for helping me with the luggage! I ordered Grab deliveries a few times and the hotel staff sends them all up to my door step. For travellers looking for a deep goodnight sleep, along with a good soak in its bathtub… I highly recommend Oakwood Hotel & Apartments Saigon for you.

Oakwood

Columbus

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