Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 24, 2026|Superior King Room
Guest UserThe hotel is really nice, and the breakfast is abundant. The cleanliness is also top-notch. It was quite unlucky that the day my colleagues arrived for their business trip, a pipe burst at the hotel. They were temporarily moved to another hotel, which made for a very bad experience. The next night, when we stayed at this hotel again, it felt like we were back in paradise.
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Price per night from:$51
Posted on Jun 17, 2026
mooninday
Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ ( ̄▽ ̄~)~
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Price per night from:$76
Posted on Sep 19, 2026|Deluxe Queen Room
Anonymous UserI stayed here during a layover. The hotel was well-maintained and I slept comfortably. One thing that bothered me was that the queen-sized bed had a single-sized sheet placed horizontally, so my feet were directly on the mattress. It felt strange that they didn't use sheets that fit the bed size. The pickup from T2 at the airport was from 'E'. The free shuttle service to and from the airport was very helpful.
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Price per night from:$33
Posted on Aug 12, 2026|Zest Twin Room
Mohd Firdaus AzlanExcellent stay and great value for money
I had a very pleasant and satisfying stay at this hotel for 4 nights. The room was very clean, comfortable, and well maintained. Although the hotel is an older property, the condition of the room was well taken care of. The staff were very friendly, helpful, and accommodating. The location is also very strategic, directly opposite a shopping mall and surrounded by many shops and restaurants, making it very convenient for guests. The breakfast was delicious and offered a good variety of choices. However, it would be even better if the hotel could change or rotate the menu daily, as most of the dishes were quite similar each day. Overall, this hotel is definitely value for money. I was very satisfied with my 4 night stay and would definitely stay here again if I visit Cikarang in the future.
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Price per night from:$23
Posted on Jul 26, 2026|Standard Single Room
Ismail Hamdun SaidI am very disappointed with my stay at D'Prima Wellness Center Terminal 3 International. I booked two rooms through Trip.com because the photos clearly showed Queen-size beds, which were essential for my travel party. However, the actual rooms did not match the advertised images.
When I raised the issue, the hotel only offered paid solutions: IDR 250,000 per room for extra towels and water, or IDR 400,000 per room for a room upgrade without breakfast. Even one of the staff acknowledged that the photos on Trip.com do not accurately represent the actual rooms.
What surprised me most was that the Operations Manager stated the hotel does not even have a Guest Complaint Form. After 18 years working in the travel industry, this is the first time I have encountered a hotel without a basic complaint procedure.
The misleading room information, poor complaint handling, and lack of standard customer service are unacceptable, especially for a hotel located at an international airport. I hope the management reviews this issue seriously, updates the online information accurately, and provides a proper explanation and fair resolution for affected guests.
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Price per night from:$52
Posted on Sep 18, 2026|Executive King Room
Anonymous UserThe room was comfortable and well soundproofed, making it ideal for a peaceful rest before or after a flight. The hotel’s location is very convenient, with plenty of food options nearby.
However, the breakfast selection could be improved, as the current variety is rather basic and limited. Overall, it was a pleasant and convenient stay.
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Price per night from:$49
Posted on Aug 3, 2026|Smart Queen Room
Guest User
A very good hotel, close to the airport. In a city like Jakarta, where traffic jams are common, choosing a hotel near the airport is a wise decision. The only drawback is that even if you arrive early, you have to wait until 2 PM for check-in. What was heartwarming was that we didn't know breakfast was available, and the staff specially came to inform us in the morning. Although the breakfast was simple, the hotel's service deserves high praise!
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Price per night from:$21
Posted on Sep 17, 2026|Superior Double Room
Guest UserThe room is comfortable and clean, and the breakfast is pretty good. Its proximity to the airport helps avoid Jakarta's annoying traffic, making it suitable for business travelers who need an overnight stay during a layover. The price is also affordable.
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Price per night from:$33
Posted on Jul 26, 2026|Superior Room
Reyna26This place is really near to the airport.
They offer airport pick up and drop off free of charge. Just have to reserve in advance. They even do a wake up call. The room is nice . The bed is really comfortable.
Grabfood driver can find this place to send your food.
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Price per night from:$24
Posted on Jan 29, 2026
Guest User
The location is all right,
Customer service really really good,
But the everything else is really bad. The shower, the door, the floor, the table everything just falling apart.
I wouldn’t recommend this hotel to anyone..
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Price per night from:$18