Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 4, 2026|Superior Twin Room
Eduardo112Location and free pick-up/drop-off service are very convenient for moving quickly from/to airport. Room is spacious. Check in and out are easy (although installing an app is a bit fastidious). Staff is good and speaks English and Mandarin.
My only complaints are that room gets either a bit too hot (without AC) or too cold (with AC) while sleeping, and that the fridge makes a loud noise (but can be plugged off).
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Price per night from:$32
Posted on Feb 27, 2026|Superior Twin Room
Billfortune
Novotel Tangerang.
The location is excellent, right in the heart of Tangerang. It's about a 30-minute taxi ride from Jakarta's Soekarno-Hatta Airport, though the actual distance isn't that far – the city lives up to its 'traffic jam city' nickname!
Check-in was quite convenient; just hand over your passport. A deposit is required, and they'll give you a receipt. The service was very welcoming, and it's a bonus that they offer smoking rooms.
The facilities are comprehensive, including a swimming pool and fitness center. Just be sure to check their operating hours.
There's a glass door on the ground floor that leads directly into the adjacent Tangerang City Mall, which really elevates the hotel's appeal.
Many airlines use this hotel for their crews. If you sit by the entrance for a bit, you'll see flight attendants from several different airlines, which is quite nice.
I booked early, so the value for money was absolutely fantastic.
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Price per night from:$47
Posted on Jul 21, 2026|Deluxe Room With City View
SamgoeFree pick-up and drop-off from and to the airport. The swimming pool is great and all the staff are very friendly. The Soto Ayam (chicken soup) is delicious. The view from the top terrace is beautiful, especially at sunset.
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Price per night from:$41
Posted on Jun 17, 2026
mooninday
Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ ( ̄▽ ̄~)~
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Price per night from:$76
Posted on Jul 16, 2026|Deluxe Queen Room
_shhh_⭐⭐⭐⭐ 4/5 - Spotless, Great Location & Amazing Service!
Had such a wonderful stay at Citadines West Jakarta! 😍
🧼 Cleanliness: 4/5 - The room was so clean and cozy, felt fresh the moment we walked in.
📍 Location: 4/5 - Super strategic in West Jakarta! Easy to reach malls, and the airport ✈️
🍽️ Breakfast: 5/5 - So many varieties and everything was delicious! Loved the selection 😋
But the BEST part was the service! 💛
From the smooth airport shuttle pickup 🚐 to every single hotel staff, everyone was so kind and helpful. We arrived for a late night check-in 🌙 and the front desk still greeted us with the warmest welcome and made everything so easy.
Really felt taken care of. Will 100% come back again! Highly recommend 🙌
#CitadinesWestJakarta #Citadines #JakartaHotel #HotelReview #BreakfastGoals #StaycationJakarta #CleanAndComfy #GreatService #TravelIndonesia
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Price per night from:$33
Posted on May 25, 2026|Superior Room with Double Bed
Guest UserThe hygiene, environment, service, and facilities here are all better than the ones in Serpong. However, the main and biggest issue with this place is its location. It's right by the roadside and incredibly noisy. The night we stayed, there were prayer broadcasts playing around 3 or 4 AM, which made it impossible to sleep. If you're a light sleeper, you should definitely reconsider staying here.
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Price per night from:$35
Posted on Apr 14, 2026
Mohamed 1122
Unfortunately this is not going to be a good review , firstly the room was a bit outdated , no soap in the bathroom had to use the body wash from the shower , had an electric stove top but no utensils , no cutlery , did not even have a spoon to stir the coffee , completely bare kitchen area so don’t know why the cooktop is there for . The aircon was really weak the remote didn’t work well so couldn’t change the temp and in the middle of the night we felt water dripping from the unit in the bedroom as it was over the bed , so we had to turn it off and had a really uncomfortable sleep, no bread available for breakfast which was a bit disappointing as I don’t eat heavy things like curry chicken and rice for breakfast .
Staff were good but looking sometimes it is not enough .
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Price per night from:$22
Posted on Jul 19, 2026|Superior Double Room
wuwu2019The room was a bit small, but it was a good value for the price. They offer a free shuttle service, which is convenient for getting to the airport. The service was quite good, although rooms further inside might be noisy due to the air conditioning units.
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Price per night from:$32
Posted on Apr 26, 2026
Guest User
The hotel is nice, comfortable, beautiful because there are many trees, there are tamannyq, many selling food, the room is spacious, there are chairs to relax in the room, the bathroom is spacious, clean, only in my room the air conditioner is not cold
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Price per night from:$11
Posted on Oct 28, 2025|Studio Rooms
misoshiIn my room
Wifi good fast
Smart tv good but no Netflix
Air conditioner quite dirty
Mini refrigerator smell
Wardrobe big clean but no hangers
Working table and 1 chair
Water heater cannot use
Water not really strong
No cleaning service
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Price per night from:$8