Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 4, 2026|Superior Twin Room
Eduardo112Location and free pick-up/drop-off service are very convenient for moving quickly from/to airport. Room is spacious. Check in and out are easy (although installing an app is a bit fastidious). Staff is good and speaks English and Mandarin.
My only complaints are that room gets either a bit too hot (without AC) or too cold (with AC) while sleeping, and that the fridge makes a loud noise (but can be plugged off).
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Price per night from:SEK 269
Posted on Jun 8, 2026|Superior King Room
Anonymous UserStayed here for a business trip. The facilities were pretty average, not what I'd expect from a hotel of this caliber. There were no USB outlets, and no power outlets under the desk for working. On the plus side, the staff's English was excellent, and it's quite close to the airport. The hotel has a convenient direct link to the mall, but the mall itself was just okay – a bit chaotic and not very high-end, more like a market, so not great for shopping.
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Price per night from:SEK 491
Posted on Jun 28, 2026|Deluxe Room With City View
ShanyuheThe hotel is only a ten-minute drive from the airport, which makes catching a flight very convenient. Although they don't offer Chinese-speaking staff, the front desk was very warm and patient. The room had a bit of an odor, so I'd suggest they improve their cleaning and ventilation.
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Price per night from:SEK 411
Posted on Jun 17, 2026
mooninday
Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ ( ̄▽ ̄~)~
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Price per night from:SEK 746
Posted on Jul 16, 2026|Deluxe Queen Room
_shhh_⭐⭐⭐⭐ 4/5 - Spotless, Great Location & Amazing Service!
Had such a wonderful stay at Citadines West Jakarta! 😍
🧼 Cleanliness: 4/5 - The room was so clean and cozy, felt fresh the moment we walked in.
📍 Location: 4/5 - Super strategic in West Jakarta! Easy to reach malls, and the airport ✈️
🍽️ Breakfast: 5/5 - So many varieties and everything was delicious! Loved the selection 😋
But the BEST part was the service! 💛
From the smooth airport shuttle pickup 🚐 to every single hotel staff, everyone was so kind and helpful. We arrived for a late night check-in 🌙 and the front desk still greeted us with the warmest welcome and made everything so easy.
Really felt taken care of. Will 100% come back again! Highly recommend 🙌
#CitadinesWestJakarta #Citadines #JakartaHotel #HotelReview #BreakfastGoals #StaycationJakarta #CleanAndComfy #GreatService #TravelIndonesia
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Price per night from:SEK 314
Posted on Jan 15, 2026|Superior Room with Double Bed
beambjbyThe staff were all friendly. The room was nice and clean, and the bed was very soft and comfortable. Although the room was not very spacious, it was still convenient and well-equipped with all the necessary amenities.
Cons:
There was an unpleasant sewer smell in the bathroom. Room service could be improved — on the first day, I waited a little over an hour for my order, and on the following day, I waited for two hours but never received any. It seems my order may have been overlooked, so I ended up canceling it and ordering via Grab instead.
However, it is a good stay and good value for money in overall.
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Price per night from:SEK 322
Posted on Apr 14, 2026
Mohamed 1122
Unfortunately this is not going to be a good review , firstly the room was a bit outdated , no soap in the bathroom had to use the body wash from the shower , had an electric stove top but no utensils , no cutlery , did not even have a spoon to stir the coffee , completely bare kitchen area so don’t know why the cooktop is there for . The aircon was really weak the remote didn’t work well so couldn’t change the temp and in the middle of the night we felt water dripping from the unit in the bedroom as it was over the bed , so we had to turn it off and had a really uncomfortable sleep, no bread available for breakfast which was a bit disappointing as I don’t eat heavy things like curry chicken and rice for breakfast .
Staff were good but looking sometimes it is not enough .
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Price per night from:SEK 224
Posted on Jul 19, 2026|Superior Double Room
wuwu2019The room was a bit small, but it was a good value for the price. They offer a free shuttle service, which is convenient for getting to the airport. The service was quite good, although rooms further inside might be noisy due to the air conditioning units.
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Price per night from:SEK 298
Posted on Apr 26, 2026
Guest User
The hotel is nice, comfortable, beautiful because there are many trees, there are tamannyq, many selling food, the room is spacious, there are chairs to relax in the room, the bathroom is spacious, clean, only in my room the air conditioner is not cold
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Price per night from:SEK 104
Posted on Oct 28, 2025|Studio Rooms
misoshiIn my room
Wifi good fast
Smart tv good but no Netflix
Air conditioner quite dirty
Mini refrigerator smell
Wardrobe big clean but no hangers
Working table and 1 chair
Water heater cannot use
Water not really strong
No cleaning service
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Price per night from:SEK 73