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The hotel decoration and facilities are very new. The front office service staff have a very good attitude. They will take the initiative to say hello to the guests no matter when they come in or out, making them feel at home. At the same time, I also hope that the hotel will strengthen training and management and get better and better in the future. The air conditioner is unified and cooled. I didn't tell you in advance. The temperature is a bit low when you sleep at night and you will feel a bit cold.

The hotel is very new, the decoration and facilities are well designed, and the services are in place. There is a spacious and bright public area on the second floor where you can drink tea and coffee for free, which is suitable for simple business meetings. It is walking distance from BART station, Amtrak train station, and Chinatown, which is very convenient. The only thing that needs to be considered is the surrounding safety issues. Because it is located in the city center and the city hall is right outside the window. There are many homeless people, so try to go out as little as possible at night.

Honestly, I’ve been in some not so great hotels near airports so I did not have high hopes, but wanted to be close for an early morning flight. To my delight this SpringHill is the best I’ve been in. It feels new and is clean and the room is spacious. The area is quiet, and the hotel offers a shuttle not only to and from the airport, but also from the rental car center. We called and the driver picked us up within 10 minutes as promised. There is a full restaurant and bar, to boot.

I dealt with Enrique and Renee and they were amazing so helpful and sweet. It was my first time in Oakland and they told me about all the amazing places to go see and vist. They were always making sure I was ok and if I needed anything. Definitely will return because of those two.

After a rough experience before arriving at the hotel—my car’s back window was smashed, and a piece of my luggage was stolen—I checked in feeling quite shaken. From the moment I arrived, the hotel staff showed genuine kindness and support. Special thanks to Philippios and Armando from valet parking, who went above and beyond by spending two hours helping me clean up the broken glass and patching my back window, ensuring I could drive home safely the next day. Their incredible hospitality has made me a loyal Hyatt customer for life.

The room is clean and tidy, very quiet, and the front desk service is super good! The buffet in the restaurant is delicious and there are many styles. It's very good, I will consider staying again next time.

Business travel booking, quick check-in, good environment, suitable for business travel and family travel, good hygiene, friendly staff, very good service, highly recommended.

Overall good, great value for money. There is no breakfast (additional charge), and parking is subject to an additional charge. Maybe the Chinese are not very used, others are ok. The transportation is also convenient.

I stayed at this hotel March 28th with a disabled friend and it was a horrible experience. The staff were friendly but the service was nonexistent. I requested and even tipped the housekeeping to clean our room but no service was provided. The room was infested with cockroaches and the staff seemed indifferent to the situation. I was moved to another room but the damage was done. I wanted to check out immediately but my wheelchair bound travel partner was unable to, so I had to stay to assist her. The interior doors are so heavy that a handicapped person in a wheelchair is unable to open them from the inside. The location is unfortunate with a 24 hour security guard. There were still vehicles with broken windows in the parking lot. I don't recommend this hotel at all!

We spent 4 days in Oakhurst as a base to visit Yosemite, it will take you 30 minutes to the entrance of Yosemite park and an additional hour to the valley. The hotel is new, the fitness room is small but there is everything you need for a workout, pool is nice even we had to ask for pool towels every time we took the kids swimming. Breakfast is good, even if they limit the amount of food you can eat ( on some breakfast items it’s clearly stated ‘one per guest’). Rooms are nice, even if we could hear everything our neighbours were saying or watching on tv. My biggest problem with this hotel is the staff! They are the most unwelcoming hotel staff I have ever met. If you walked into reception they won’t even acknowledge you, when you ask for something it seems like you are bothering them. I just didn’t like their attitude, unprofessional and rude. We asked to get our room serviced everyday, they didn’t clean it until our last day ( even if I reminded them every day)and when they cleaned it, they only gave us some fresh towels ( it’s the only hotel in the world that won’t make Your bed if your pjs are in the bed!).