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"Conveniently located near New Street Station, just about a 10-minute walk away. Close to a market and large shopping malls, making it super easy to stock up on food and do some shopping. The front desk staff were friendly. The room facilities were well-equipped, though it's a shame the kitchen didn't have an oven. Great location, but it can be a bit noisy at night."

"Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax. Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient. Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby. Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff. Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days. Needs improvement Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door. Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable. Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length. No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay."

"The apartment was central, clean and presentable. The bed seemed smaller than a double. The bathroom and kitchen facilities were good. The TV was not programmed and we were unable to connect the tv to the internet so it remained unused. We had two main issues during our night stay. One - Continuous Horrendous noise from 11:45pm till early hours of the morning 1:30am ish then for it to start again at 4am. The noise was bottles being put in bins and bins being moved. It sounded like the bottles were being dropped from a height into the bin then the bins being emptied. We had such a poor nights sleep. In the morning we could see that the bins were right up against our windows to the apartment. Two - We eventually dropped off to sleep to be woken up by our apartment door being opened and someone saying Hello..my husband shouted and the person apologised and shut the door. It was very scary and our privacy was disturbed and our sleep, and due to the fact we couldn’t sleep in the night, it was very unpleasant. I did not feel safe. I emailed the company for an explanation but had nil response."

"The sister hotel of the Edgbaston Park Hotel, we stayed at Lucas House one of our nights as we were unable to book consecutively. We stayed in a room with two single beds. The bed was too small. It was hard to imagine how a tall person could sleep... The bathtub was also small. In addition, if the transparent waterproof door on the bathtub is pushed and pulled until it is flush, it will be difficult to open it from the inside. Fortunately, I have a partner who stays with me, otherwise I would be trapped in the bathtub if I was alone. Apart from the above two items, everything else is excellent. There is a small green fence outside the window and a small flower bed outside the hotel. From a distance, it looks like being in a fairy tale town. Breakfast and check-in are both done at the Edgbaston Hotel across the road."

"The kitchen is fully equipped with everything you need, which makes cooking extremely convenient. The location is also excellent, easy to access and close to many places. Overall, I had a great stay here and would highly recommend it."

"Perfect stay and great value This hotel was an excellent choice for my visit to Birmingham. The location is perfect and very easy to get around the city from here. All the staff were really friendly and welcoming. Check in was quick and smooth with no issues at all. My room was very spacious and kept spotlessly clean. Every basic amenity I needed was provided. The air conditioning worked perfectly during the hot summer days and kept the room comfortable at all times. Breakfast is included which is wonderful value even though I slept in so I did not get to try it myself. Overall this is brilliant value for money and I would absolutely stay here again. Highly recommended."

"Fabulous apartment, really spacious, clean and tidy with all the facilities needed for a comfortable stay. Reception staff were very polite friendly and helpful, would be nice if the reception hours were longer though. Location was perfect for easy access to all the attractions of Birmingham City center, although the area itself doesn't look the nicest it was safe and secure and closer to my both the train and bus station. Would highly recommend this accommodation and Birmingham in general as a lovely place to visit"