Hotels with Parking in Birmingham

Due to a Lufthansa strike, I had to extend my stay. The hotel team made my time here unbelievably wonderful and did everything to make me feel at home. A special thanks to everyone, especially Max for the amazing food and for accommodating my sugar-free and vegetarian diet. Thanks also to Mia for helping me get my bearings in the city, and to Cian for booking those wonderful London taxis and helping me with the mail. This team is unparalleled, and for any future stays, there will be no other hotel for me! Thank you to all of you, and also to those I didn't mention by name who embodied this exact wonderful spirit! You have a special place in my heart!

What can I say about The Grand? What a hotel! It was first rate from start to finish our room was immaculate, very spacious, the bathrooms are gorgeous with beautiful Penhaligons toiletries. The bed was really comfortable as well as the pillows. The staff were amazing and very attentive nothing was any trouble. The location of the hotel in the city centre was brilliant everything on your doorstep. I do not have one bad word to say about it and will be coming back again. The Grand in every way!

Where do I begin. The hotel itself is in a nice part of town surrounded by the Aston Uni. Hotel/Conference center shares its space with the Uni Law building, but in itself it’s actually quiet. The issues begin with the room itself. It’s a spacious, but there is no air conditioning… which is not great if you’re baking in this freak heatwave. The windows don’t open too far, and can’t be opened more than 2 inches “due to health and safety”. The cleanliness of the room was practically nonexistent, down to housekeeping flipping the sheets to hide a stain, shower gel marks on the shower from the previous guest wasn’t cleaned, a chocolate stain on a towel in the bathroom and lastly a crusty tissue covered with something I’d rather not touch, that was next to the spare pillows on the storage unit and the fact that our used spoons/cups in the room weren’t replaced with clean ones when housekeeping reset our room while we were out for the day. Dust in the room was also a serious problem, but again this could be due to the lack of good ventilation. These are a few issues which I wouldn’t consider to be common practice, since this is usually taken care of during daily housekeeping when staying more than one night, so I was disappointed with the lack of care taken. The front desk staff were friendly enough though.

The hotel is perfect for tourists who want to transfer from Birmingham to another city. All equipment is perfect and advanced and the cost is reasonable. HOWEVER, the female receptionist is very rude and irritable, when I checked in with her, there’s the same name as me booked this hotel and I just double checked the days and whether I booked the breakfast or not she showed her impatience and rudeness.

The stay was suppose to be relaxing. The hotel was great however the stay was a let down when golf course maintenance woke us up right outside the window with a hedge trimmer at 7am which lasted right up until we checked out. Sad end to the stay.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax. Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient. Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby. Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff. Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days. Needs improvement Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door. Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable. Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length. No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.

Amazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.

The hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.

There was no hot water across the hotel when we arrived. They didn't tell us in check-in and said there was a sign instead. They didn't bother to use initiative and keep gym pool shower changing rooms available instead, as they needed member of staff to be present !! Not well organised during this incident. The pool, sauna and facilities are APPALLING and in bad state and needs urgent updating. Full of kids ruling the pool & jacuzzi and staff members don't care. Hygiene is not a top Priority . Location is easy accessible by car off motorway. Many small takeaway and restaurants near by.