Find 3-Star Hotels in Birmingham

This hotel is very well located for the train station and NEC. It is currently undergoing refurbishment but only during the day. The breakfast was good, has an onsite restaurant which was fine for a one night stay. The room was large and clean with a good shower and the TV worked. Tracey one of the staff members was great too, very welcoming and helpful.

Birmingham Premier Inn (New Street Station) is located above the Birmingham New Street Station, next to the McDonalds. It might be a bit confusing to locate the hotel when you reached the station. After you exited from the gantry at the Birmingham New Street station, you will be able to see escalators located in front of the Tickets station. Go up the escalator and you will see a lot of shops e.g. Jo Malone, Tesco Express and restaurants such as Pho, Mrs Chew Kitchen. Once you are at the 2nd level (New Street Station), locate the Jo Malone shop. When you are outside the Jo Malone shop, you shall be able to se a clothes boutique known as Fat Face. Walk towards Fat Face and on your left, you should be able to see a walkway leading outside. Walk towards the walkway and you shall see Mini Sou on your right side. Once you are outside of the building, you will see McDonald on your right. Premier Inn hotel's entrance is just next to McDonald's entrance. Location of Birmingham Premier Inn (New Street) is fantastic. Despite there were reviewers that there might be some beggars but they did not bother me when I was there. Taxis are a bit tricky and right outside the hotel, there are tram railways and that means that most of the times, cars will generally not be around that area. If you want to get a taxi, you will need to walk to the main street where the major deparmental stores are, e.g. BullRing Birmingham. I would stay at Premier Inn again if I am in Birmingham area.

Good location for visiting NEC, but far to go Birmingham city centre. Good for parking, take your discount code from reception. You have to pay for your parking at the beginning of your stay. Pay machine is in entrance hall. Heating/air conditioning on the wall in room was noisy. Breakfast was very basic. Room has iron and ironing board. Staff pleasant and helpful. Property overall and room was clean.

Stayed hear a few times in the past, when I’m in Birmingham, the reception staff are always helpful, breakfast is good, if you arrive at breakfast 25/30 minutes before the end some hot food is a little over cooked and some selections have run out

We enjoyed are stay , breakfast was included and had a lot of choice and was delicious, also I want to say a massive thank you to Leanne !!!! This lady is such a great person , she really went above and beyond for myself and my Aunti, my Aunti is disabled and had left her crutch on our train from Preston , on arrival we asked if there was anywhere we could buy a replacement but the shop was closed due to it being Sunday , this lady went to her house after her shift and gave us her late husbands walking still to lend for our stay!!  I just want to let this hotel chain know what an amazing and beautiful person they have as an employee.  Thank you once again Leanne .  And we will definitely be back in future .

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

The room is spacious enough and the surrounding environment is quiet. However, after staying for 6 nights, I only got 2 garbage bags and 2 rolls of toilet paper, which is not ideal. Although there is a washing machine, there is no facility to dry clothes. As a result, the clothes were not cleaned. I hope this can be improved.

first room we got was dirty and had what i think was burnt bacon on the floor and some stains on the bed, along with a fish type smell so we got swapped, second room was great though, no window in either room but did have air conditioning so can’t complain. The lifts are not very great very unsettling so we opted for the stairs instead, but the stairwell in some areas was riddled with damp and mould so quite a hazard. entrance is in an alleyway which was really uncomfortable to get in, but based right in the centre which is exactly as we wanted. we staff at the reception was great the lady who swapped us was amazing, and another man there on the second day we informed him of a problem with the lift and he was lovely and kind, would recommend for maybe a one night stay or someone where just to sleep, not a hotel you’d want to stay in for a day. note though that it does inform you on the FAQs that there is no room service during your stay unless you request it before 10am, so no fresh towels each day, which wasn’t a problem for us but may be for some others. photos attached are regarding the first room

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.