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"Overall, it was just okay. The location is excellent; seeing the cathedral just around the corner was stunning. Since the cathedral is surrounded by commercial streets, shopping and dining are incredibly convenient – you can find pretty much anything you need. However, the interior left a lot to be desired. First, there were stains on the room's sofa that looked like blood. Breakfast is in the basement, requiring a separate elevator. What's concerning is that this elevator seems to connect to the outside, raising security worries about external individuals potentially accessing the guest room area. When this elevator reaches the ground floor, it doesn't lead to the lobby; you have to go back to the guest room area to take another elevator to the lobby. Additionally, the breakfast area wasn't very hygienic. There were often small flying insects, and the tableware wasn't clean; the glass had noticeable water stains. Most unacceptable was that the cutlery at my table had been used but was placed directly in front of me. I only realized after finishing my meal that the knife I hadn't used had traces of butter on it."

"Booked to stay here with my 2 daughters very spacious and clean towels where available and the kitchen was equipped for everything needed only downside was no oven gloves/tea towels and I noticed that the plug in the kitchen didn't work and every now and then the cooker would trip the electrics The worst part was getting hold off reception I rang about 7 times emailed and rang the bell to try and check out this morning and couldn't get an answer to find out how I check out and what to do with the keys"

"房間夠大，挺新的，類似便捷酒店,沒有燒水壺，一次性拖鞋要問前台拿，很薄，建議自帶;挺多年輕人住的，酒店早餐選擇不多，不在酒店吃早餐的話可能讓工作人員給一份外帶;離地鐵站步行15分鐘內，到米蘭大教堂包含步行時間半小時內，附近吃的比較少 。離中央火車站15分鐘內車程 ,打車預計12歐左右;打車到中央火車站會方便 ，但是費用高，urber預計15歐內。"

"trip.com does not have a tram No, there is a line that cannot be used for construction, and it is difficult to take two times from Central and far from the station. Tram 15 will take you in 6 minutes on foot. If you use tram 15 to go to the cathedral, it is about ５ station. It is said that there is tram 9 in Central. The equipment is difficult to do until the key is used to it, but there is one thing. The supermarket was within a 5-minute walk and there were various restaurants near the station. It would be nice if the reception and apartment were close. The room was large and nice, but I want a toilet door."

"Had a really pleasant stay at Residenza delle Città. From the moment we arrived, the staff were incredibly accommodating, friendly, and professional. Check-in was smooth and efficient, and they were always happy to help with any questions or requests throughout our stay. The same level of care continued through to check-out, which made the overall experience feel very welcoming and well-managed. The room itself was excellent—spacious, clean, and thoughtfully laid out. The bed was comfortable, and the facilities provided everything we needed for a relaxing stay. It felt like a great balance between a hotel and a serviced apartment, which added to the comfort. The only small downside was that the air conditioning wasn’t available during the non-peak season. While this wasn’t a major issue, it would have been nice to have the option, especially as the room could get a little warm at times. Overall, a very positive experience. The combination of great staff, comfortable rooms, and convenient location makes this a place I would definitely consider staying at again when visiting Milan."

"The room was very spacious and the location was super central. I had an early flight and they even arranged an early check-in for me."

"The apartment left a really good impression, located in a safe and clean neighborhood. Convenient self check-in. It was clean, had modern renovations, and everything needed for a comfortable stay and cooking. There's a good supermarket nearby. We took the tram to the city center, and the metro station was a bit further away. Definitely recommend it. We'll stay here again next time."