Holiday Inn Express EXTON - GREAT VALLEY by IHG

"This hotel is perfect with everything. All of us like it and will be booked once go there"

Residence Inn Philadelphia West Chester/Exton

"I wish I could say our last 24 hours here have been great, but I can’t. On Wednesday when we needed to extend our stay someone from the front desk, put a reservation in for us, called us back and told me that the reservation was completely taken care of and not to worry. My keys were waiting for me at the front desk when I got back from working that night very late probably after midnight we already had the keys. I went to the room and went to sleep when I went to work the next morning and later in the day I received a phone call from Leighton, giving me a very difficult time about extending my reservation for the next night telling me that the previous night had not been paid for and it was $141. When I tried to tell him what I had already been told there was no listening to what I had to say and what I had already been told. He told me that I had to come to the front desk immediately and pay for the previous night as well as pay for that night. I was already working close to an hour away and told him that that was impossible. I told him that I would go online and make the reservation for that night, but I could not deal with anything with the previous night until I returned. He told me that I had until 8 o’clock otherwise he was canceling that night’s reservation. He was beating me repeatedly. He did not want to listen to what I had to say. He was so awful to deal with. I could go on and on. When I returned, it took me until past 1 o’clock in the morning to get the entire issue straightened out because I had not been told that whoever made Wednesday night‘s reservation had also booked one for Thursday night as well and they expected me to pay for two nights totaling well over $200. I certainly was not going to pay for a second night, knowing that I had already previously booked a reservation online, of course at that hour, Leighton was nowhere to be found, and certainly he was not answering his phone or his text messages. They were threatening to cancel my reservation, leaving myself. My two children stranded for the night, They were changing shifts to any people had things to say there was too many people involved. I was getting too many and too much different information. This was just way too much for me to handle. I was told that I needed to pay one price somebody else that I needed to pay a different price I was told I needed to pay something else. It was just way too much and too many people were involved. Finally at 1 o’clock in the morning, I paid the $92 I was able to check into my room and go to sleep. The next day, I was then told that I was not able to make a reservation to extend my stay further and I’m only allowed to make reservations for one week at a time. Nowhere have I been told that I have to make reservations one week in advance for seven days at a time I have stayed at Marriott residence Inn before and never have I had to make reservations for seven days at a time, but I was told the manager can put that rule. into effect. what happens if I only want to stay here for five more days? Do I still have to pay for seven? I don’t know, regardless we had a broken dishwasher in our room and they thought it would just be easier instead of repairing the dishwasher to make us change rooms and move us from one end of the hotel all the way down to the other"

Duling Kurtz House & Country Inn

Spark by Hilton Exton

"We enjoyed our stay. It was exactly like advertised."

Hampton Inn Philadelphia/Great Valley/Malvern

"Convenient transportation, clean and tidy, in line with expectations. American accommodation is not comparable to domestic accommodation, just get used to it"

Exton Hotel and Conference Center

"The room was very dusty and worn down. The towels were old and had a musty smell. Very dark , hardly any light."

Valley Forge Casino Resort

"I think there were bed bugs. I have bug bites all over the left side of my back. I will never stay there again!"

Fairfield Inn Philadelphia West Chester/Exton

"It's a clean hotel, but there are some bugs in the details: the poor sound insulation problem still exists when I stayed there last time; the sliding door of the bathroom is very difficult to open and close; the brightness of the TV cannot be adjusted."

Spark by Hilton Exton

"Good hotel"