Kuqa Hotels with Gym

Ctrip indicated that the hotel had charging stations, but upon arrival, I was told they couldn't be used because they hadn't passed a fire safety inspection. They claimed the charging stations listed on Ctrip were due to the app's limitations and that I could borrow a private charging station instead. The parking lot was haphazardly parked, with one car occupying two spaces, and security was practically nonexistent. During my complaint to Ctrip, the hotel repeatedly insisted they were not at fault, stating that the front desk manager told me it was a private charging station, so how did it become a standard hotel charging station? Is it so hard to admit a mistake?

This hotel is really great! I've stayed at Lan Ou hotels frequently in Jiangsu. They offer excellent value for money. Each day, they provide two bags of coffee and tea, and the breakfast spread is quite good too. It seems that all Lan Ou hotels offer complimentary bottled water, and you can always ask for more from housekeeping if you run out, though the four bottles they give daily are usually enough for me. The room was clean and tidy, and the front desk staff, a young lady, was not only very helpful but also quite pretty.

The hotel is located in the Kuqa New District, surrounded by many hotels. The hotel has its own parking lot. The rooms are large, but the facilities are a bit old. There is only one elevator. It is about 6 kilometers away from the ancient city. It is easy to get a taxi and the price is about 10 yuan. It is very convenient to eat around the hotel, but it is not as cost-effective as the old city. I feel it is a bit expensive and not that delicious. The hotel has a contracted travel agency, and it is a bit noisy when checking in at night. You must avoid them for breakfast, you know.

The hotel rooms are very spacious. The lobby on the first floor also looks very luxurious. The only drawback is the hotel's breakfast, which tastes really average. I hope the hotel's catering department will equip the fried egg stand with a range hood. A small fried egg stand makes the whole restaurant full of oil smoke, which makes people feel uncomfortable as soon as they enter the restaurant.

A true gem of a hotel that makes you feel incredibly welcome! The overall environment is elegant and clean, with no unpleasant odors. The guest rooms have excellent natural light and ventilation, and the facilities are comprehensive and very convenient to use. The service attention to detail is superb; any requests are met incredibly fast, making for a truly peaceful and comfortable stay. It's perfect for both business trips and leisure travel, definitely one of my top choices for a great hotel.

The best service attitude in the southern Xinjiang trip (not that other stores are bad, but this one can feel sincerity and smiles from the moment you enter the door to the moment you leave). Currently, the surrounding facilities are in the promotion period, and the clerk recommends the sauna next door, which is free.

The overall experience exceeded expectations, and all aspects are worthy of full praise. It is highly recommended for friends who travel. The location of the hotel is very good, the bus stop is out, the taxi is also very convenient, the surrounding dining and convenience stores are complete, shopping and eating do not need to detour, whether it is a tourist relaxation or a business trip is very suitable The first impression of entering the lobby is very good. The overall decoration is clean and atmospheric, with plenty of lighting, green plants are neatly arranged, and the ground and rest area are cleaned by staff at any time, without any mess. The reception staff at the front desk are gentle and courteous. The check-in and check-out process is very efficient. If you have any questions, you will answer them patiently and meticulously. You will take the initiative to inform the location of the elevator, breakfast, and laundry room. The whole service is intimate and thoughtful, and there is no perfunctory situation. The internal hygiene of the guest room is impeccable, there is no smell when entering the door, the floor and the corners of the window sill are wiped clean, the bathroom glass, sink, toilet have no stains and water stains, and the bath towels are soft and dry without smell. The bedding was replaced in a timely manner, the mattress was moderately firm, the pillow height was suitable, the room sound insulation was excellent, the corridor and outdoor noise were almost inaudible, and the night could rest peacefully. The room facilities are complete, the air conditioning heating and cooling is stable, the 24-hour hot water is smooth, the WiFi network speed is stable, the tables and chairs, lamps, storage cabinets are well maintained, the toiletries and drinking water are sufficient, and the details are in place. The room cleaning service responded promptly. The supplementary items were needed in the middle of the way and were delivered quickly after contacting the front desk. The staff was polite and courteous throughout the process. The overall situation is not shortcoming from the lobby environment, front desk service, room hygiene, hardware facilities to the location, the price is very high, the living experience is comfortable and safe, and I will still book this hotel next time I come to the local area.

When This stay was truly a pleasant surprise! From the moment I stepped into the hotel, every detail was comforting and thoughtful. Excellent Location: Located in the city center and near scenic spots, the hotel offers convenient transportation, making it easy to go shopping, dining, and sightseeing. The surroundings are also quiet, making it a perfect base for rest. Impeccable Service: The front desk staff was friendly and professional, and check-in was quick and efficient. Upon noticing our luggage, the concierge immediately offered assistance with a smile. Every time we met the staff, they proactively greeted us, making us feel right at home. Amazing Room: The Deluxe King Room we booked was even better than we expected! The room was spacious and bright, decorated in a modern and elegant style, and spotlessly clean. The bedding was incredibly comfortable; it felt like being enveloped in a cloud, allowing for a dreamless night's sleep. The shower had just the right water pressure and temperature, washing away a day's fatigue. Facilities and Dining: The hotel's breakfast was extensive, combining a blend of Chinese and Western cuisine, and was delicious. The well-maintained gym and swimming pool also added a healthy touch to our trip. This stay was absolutely worth the money and I have highly recommended it to my friends

Front desk’s staff are amazing. They are helpful, and professional. I hope they’ll receive a raise for their hardworking. Breakfast is good with many options. Probably the best I’ve had in China. Location is in Central with many restaurants around. Street food is right across the street. My room is spacious and clean. However bathroom is flooded after shower. It doesn’t drain well and leaves a smell of sewage. Hope they will fix it.

I would specially thanked Miss 迪丽热巴 as she personally pick me up at train station with driver. She answered all my queries before my arrival which made me feel secure to stay alone in Kuqa as this is my first visit and seldom heard of Kuqa City. We used WeChat to communicate and translate as I am foreigner and can't speak chinese. She informed me of all facilities during checkin and arranged for my airport dropoff. She was worried as she did not see me during dinner. The lady in-charge of my laundry was fast and helpful as she helped hanged my clothes when I was away. The house keeping did a marvelous job cleaning my room everyday. The chef cooked very tasty chinese dishes.The security helped with my luggage. The driver was polite and helped with luggage when dropping me off at airport. They left me 2 mooncakes since mid-autumn festival was next day. I felt so homely staying here and having good memories of Kuqa. Thank-you. If possible, to cater for tour groups, extend dining area or staggered breakfast or dinner time so everyone can enjoy the chef's delicious meal. ;)