Kuqa Hotels with Gym

It's a very nice modern looking hotel. The personnel were nice and helpful. You might bump into the food delivery robots regularly while you're there. TV didn't work (properly), but the internet speed was okay if you're from streaming local websites. Free coffee in the lobby was excellent. And so were the free washing machine and dryer. Plenty of restaurants and small shops nearby.

I booked two different room types for the same price, and the hotel later combined them for me. The hotel has a great location and nice decor. Besides complaining about the breakfast in another review, I'd also like to complain about the late cleaning for extended stays. It felt like they wouldn't replace the bathroom supplies unless I urged them... Kuqa is a great place, more fun than Kashgar. The nearby Kuqa Palace, Kuqa Grand Mosque, Khezil Thousand Buddha Caves, beacon towers, and ancient temple ruins are all worth visiting to experience the impact of East-West exchange and the transition between Buddhism and Islam.

Ctrip indicated that the hotel had charging stations, but upon arrival, I was told they couldn't be used because they hadn't passed a fire safety inspection. They claimed the charging stations listed on Ctrip were due to the app's limitations and that I could borrow a private charging station instead. The parking lot was haphazardly parked, with one car occupying two spaces, and security was practically nonexistent. During my complaint to Ctrip, the hotel repeatedly insisted they were not at fault, stating that the front desk manager told me it was a private charging station, so how did it become a standard hotel charging station? Is it so hard to admit a mistake?

Excellent hotel, great professional staff, and very good location. Location is very central and restaurants everywhere downstairs. The hotel room is clean and very well appointed. Service is good, especially the front desk guy. He was very helpful and gave accurate advise. Free laundry service is a bonus and much appreciated. Breakfast is the usual fair, and can get crowded during peak hour. This hotel caters for tour buses so can get a bit busy and noisy in the evenings but rooms are really quite. One of the best hotels we have stayed in our trip and highly recommended. I hope they have more hotels everywhere in China.

The hotel rooms are very spacious. The lobby on the first floor also looks very luxurious. The only drawback is the hotel's breakfast, which tastes really average. I hope the hotel's catering department will equip the fried egg stand with a range hood. A small fried egg stand makes the whole restaurant full of oil smoke, which makes people feel uncomfortable as soon as they enter the restaurant.

A true gem of a hotel that makes you feel incredibly welcome! The overall environment is elegant and clean, with no unpleasant odors. The guest rooms have excellent natural light and ventilation, and the facilities are comprehensive and very convenient to use. The service attention to detail is superb; any requests are met incredibly fast, making for a truly peaceful and comfortable stay. It's perfect for both business trips and leisure travel, definitely one of my top choices for a great hotel.

This was my third consecutive stay at a Wanda Realm hotel in Xinjiang, having previously stayed in Korla and Aksu. The experience at the Kuqa location wasn't as good as the other two. It might be due to this hotel being older, but there were noticeable, ingrained stains on the bathroom counter that clearly hadn't been cleaned for a long time, which was quite off-putting. Another major issue that affected my experience was the breakfast. We were told at check-in that breakfast hours were from 8:00 AM to 11:00 AM. However, when we arrived at the restaurant around 9:10 AM, there was hardly any food left – just five or six small bread rolls and two pieces of fried dough that looked like leftovers. There was no soy milk or regular milk, and the coffee machine was out of water with no one attending to it. No one refilled any of the food items, and tables weren't being cleared, which made both the food and the environment unappetizing. We ended up barely eating anything. Another guest in the restaurant also complained about the situation, and the staff member simply said that earlier guests had eaten everything. Overall, the hotel isn't terrible, and it's slightly less impressive than other Wanda Realm hotels in different regions, but the price was also lower. However, today's breakfast experience was truly unprecedented and unlike anything I've ever encountered.

The overall experience exceeded expectations, and all aspects are worthy of full praise. It is highly recommended for friends who travel. The location of the hotel is very good, the bus stop is out, the taxi is also very convenient, the surrounding dining and convenience stores are complete, shopping and eating do not need to detour, whether it is a tourist relaxation or a business trip is very suitable The first impression of entering the lobby is very good. The overall decoration is clean and atmospheric, with plenty of lighting, green plants are neatly arranged, and the ground and rest area are cleaned by staff at any time, without any mess. The reception staff at the front desk are gentle and courteous. The check-in and check-out process is very efficient. If you have any questions, you will answer them patiently and meticulously. You will take the initiative to inform the location of the elevator, breakfast, and laundry room. The whole service is intimate and thoughtful, and there is no perfunctory situation. The internal hygiene of the guest room is impeccable, there is no smell when entering the door, the floor and the corners of the window sill are wiped clean, the bathroom glass, sink, toilet have no stains and water stains, and the bath towels are soft and dry without smell. The bedding was replaced in a timely manner, the mattress was moderately firm, the pillow height was suitable, the room sound insulation was excellent, the corridor and outdoor noise were almost inaudible, and the night could rest peacefully. The room facilities are complete, the air conditioning heating and cooling is stable, the 24-hour hot water is smooth, the WiFi network speed is stable, the tables and chairs, lamps, storage cabinets are well maintained, the toiletries and drinking water are sufficient, and the details are in place. The room cleaning service responded promptly. The supplementary items were needed in the middle of the way and were delivered quickly after contacting the front desk. The staff was polite and courteous throughout the process. The overall situation is not shortcoming from the lobby environment, front desk service, room hygiene, hardware facilities to the location, the price is very high, the living experience is comfortable and safe, and I will still book this hotel next time I come to the local area.

Bed is good and bathroom is separate bathroom and toilet location is more convenient. breakfast are more variety

When This stay was truly a pleasant surprise! From the moment I stepped into the hotel, every detail was comforting and thoughtful. Excellent Location: Located in the city center and near scenic spots, the hotel offers convenient transportation, making it easy to go shopping, dining, and sightseeing. The surroundings are also quiet, making it a perfect base for rest. Impeccable Service: The front desk staff was friendly and professional, and check-in was quick and efficient. Upon noticing our luggage, the concierge immediately offered assistance with a smile. Every time we met the staff, they proactively greeted us, making us feel right at home. Amazing Room: The Deluxe King Room we booked was even better than we expected! The room was spacious and bright, decorated in a modern and elegant style, and spotlessly clean. The bedding was incredibly comfortable; it felt like being enveloped in a cloud, allowing for a dreamless night's sleep. The shower had just the right water pressure and temperature, washing away a day's fatigue. Facilities and Dining: The hotel's breakfast was extensive, combining a blend of Chinese and Western cuisine, and was delicious. The well-maintained gym and swimming pool also added a healthy touch to our trip. This stay was absolutely worth the money and I have highly recommended it to my friends