STARWAY properties in Harbin

The hotel is right across from Harbin Station, making transportation super convenient with the subway and buses nearby, and the airport shuttle stop not far either. The facilities and environment are good, and there are plenty of dining and drinking options downstairs. The only downside is the soundproofing; you can hear conversations and toilet flushes from the next room.

Overall, I was quite satisfied. **Pros:** The soundproofing in the room was excellent; we couldn't hear any noise from other rooms. Our family suite, room 1801, was incredibly spacious, and both the bedding and pillows were very comfortable. The large TV was great, and screen mirroring was very convenient. Breakfast was satisfying. The noodles and wontons, a specialty of Starway, were exceptionally delicious! The melon served at breakfast was incredibly sweet; I had several slices every day! The view from the large window was stunning. **Cons:** Upon arrival after 2 PM on the first day, our room wasn't ready, which made the check-in process a bit slow. The front desk seemed understaffed. The bathroom in suite 1801 was not properly waterproofed; we could clearly hear the sounds of showering from the floor above. However, my friends in other rooms didn't experience this issue, suggesting it might be a specific problem with our suite, 1801. Upon check-in, we noticed there were no towels or bath towels, but they were quickly delivered after a phone call. There was no soap dish. There were no hooks or racks to hang clothes and towels in the shower area. The conditioner came in sachets and was oddly placed in the drawer with the toothbrushes and toothpaste, not in the shower area. I initially thought no conditioner was provided. This seemed quite illogical.

My spouse and I went to Central Street to experience the bustling crowds, and Xingcheng Hotel was an excellent choice. It's conveniently located, very clean, well-equipped, and the staff's service attitude was superb. The breakfast was plentiful with a great balance of meat and vegetables.

This time I stepped on a lot of thunder in Harbin, the only thing that didn't step on the thunder was the hotel. The hotel room is very quiet and the sound insulation effect is very good. I never hear the movement in the corridor or the next room in the room. The front desk lady is very warm and has a very good attitude. I arrived at the hotel at 9 o'clock in the morning and immediately arranged for me to stay. Hotel location is very good, there are Line 3 and Line 2. Overall a good experience

My hubby loved the hotel as even though I'm from the outside it looks like a basic and small hotel but the interior design is nice and cosy and clean. We are given a trip room and even though the room size, the room was comfy and clean. The hotel isn't as close to central walking street as I thought it is. So end up we still Didi to the walking street. But opposite the hotel there is a supermarket which was nice to shop and also nice restaurant around the area. The price paid is really worthwhile. We will not get such a hotel standard with this price in Singapore. The only cons is that the hotel by the road so the traffic sound can be quite loud. The breakfast spread is also quite decent.

Very helpful front desk. Just a few steps away from Zhongyang shopping street. Not too far away from metro station too. Room is spacious and clean, air conditioning and hot water supply is good. We had a great stay!

We booked a family room and stayed for two nights. The location is excellent, the room is spacious, and very comfortable. It's close to Caoshi Street, making it convenient to take a taxi for meals. The robot delivery for food orders was also very handy. However, the service didn't feel as good as other places. I left a bottle of facial cleanser and a small accessory behind, but no staff member reached out. When I called to inquire, they said they would look into it, but I never heard back. The room temperature couldn't be adjusted, but it was at a comfortable level anyway.

Wonderful hotel, clean rooms, friendly staff, good breakfasts! It's a bit far from the center, but the staff called a taxi without any problems! There's a good pizzeria on site, and a kfc is also just a stone's throw away.

Facilities: Well-equipped and convenient. Cleanliness: Clean and refreshing. Environment: The surrounding area is a bit messy, probably because it's in the old city. However, it's close to attractions and very convenient. The hotel's internal environment is quite good. Service: The front desk staff are incredibly helpful and friendly, patient, and always willing to answer questions. The cleaning staff are also excellent; they clean thoroughly and thoughtfully. The breakfast is also plentiful. This hotel is truly commendable! I'll definitely choose this hotel again when I return to Harbin.

It's a duplex with bathrooms upstairs and downstairs, which is a huge plus. The hotel should have mentioned this in the room types; it would be a huge plus! The sofa in the living room downstairs is also a sofa bed, and the coffee table is quite large, making it plenty of space for a family of four to eat. The soundproofing is poor, which is a hardware issue. I can only hope the guests next door are more discerning. We encountered a child practicing violin in their room at around 6 a.m.... The service was excellent. They made a new room card for us when we forgot ours, and even gave us a small candied haws fruit treat. It's a bit of a walk from the railway station, about 16 or 17 minutes. We checked the laundry room, but there was only one washing machine. Luckily, we brought our own portable washing machine. The room was very warm, and our clothes dried overnight! Recommended