Yuyao Hotels with Wifi

"The front desk staff were very friendly; on our first day, the receptionist even escorted us to the elevator. The room had a great view, and it will be even better once the construction on this side of the bridge is finished. The latex pillows ensured a good night's sleep every night, and breakfast was abundant. The downsides are that the room wasn't very well-ventilated and had a slight odor, and the air conditioning wasn't very strong. For a short holiday stay, this place offers excellent value for money. Overall, I'm satisfied."

"This stay was truly comfortable! The service was attentive, the room was clean, and the bed was especially comfortable. Breakfast had a great variety and tasted good, and the location was convenient for getting around. The price was also reasonable. I'll definitely choose this place again if I come back."

"An amazing hotel. They really took care of us right from the checkin. Rooms were so luxurious. Absolutely fabulous hotel. Breakfast spread was so good. I could eat everything. All the staff spoke good english. I did not expect this from a small city in China. All 5stars to this 5star hotel."

"This is primarily a business-oriented hotel, and its overall design aligns well with modern aesthetics. The location is excellent, right next to the train station. While it doesn't have a vast array of parent-child facilities, it does offer 'train-view rooms' that boys particularly love. The underground parking garage has plenty of spaces, and the surrounding area is well-equipped. There are many dining options in the commercial complex across the street, and it's convenient for visiting several major attractions nearby, making it suitable for a family of three needing a brief stopover. The rooms have a smart system, are spacious and tidy, and match the pictures online. The high-floor views are great, and all the housekeeping staff are very enthusiastic and quick to deliver requests. The swimming pool is open until 10 PM, clean, hygienic, and has a good environment with separate fast and slow lanes, as well as a small children's pool. The staff are sincere, responsible, and helpful, actively guiding the way. The hotel management places a high emphasis on guest privacy, which is excellent! There's room for improvement with breakfast. Whether for business travelers or families, guests hope to feel at home at the hotel. If your hotel primarily caters to Chinese tourists, then the proportion of Chinese hot stir-fries needs to be increased. The selection of dishes isn't extensive, and while replenishment speed did improve after feedback, the overall response to large crowds during Golden Week urgently needs strengthening. Also, a huge thank you to Mr. Gordon for his help during our stay. He listened patiently to our needs and responded quickly, significantly enhancing our overall experience. We are quite satisfied with the hotel's overall service, environment, and facilities, which largely meet Hilton's consistent quality. Regarding Ms. Wu H.H. from the catering department: after a 'small incident' on our first day in the restaurant, I encountered you several times. A smile is fundamental to service. The other greeter in the grey uniform had a welcoming smile, a stark contrast to your serious and indifferent tone, which was disheartening. Even a professional fake smile would have been appreciated. Over two days, it felt like the several restaurant managers in black uniforms were generally less friendly than the waitstaff in grey uniforms. Guests can sense the goodwill exuded by service industry professionals, and similarly, they can also pick up on signals of being overwhelmed and anxious due to large crowds. While it's correct to strictly adhere to every rule and regulation, it's clear there isn't enough experience and composure to handle the crucial role of restaurant reception. Breakfast is a critical part of the hotel stay that reflects its standards, and it's the start of a new day when guests re-evaluate the hotel. I hope that one individual doesn't ruin a guest's good mood for the day and undo the efforts of other colleagues."

"Hangzhou Radisson Hotel is impressive. The building has a grand exterior and luxurious interior decoration. The rooms are spacious and comfortable, with complete and intelligent facilities. The catering is rich and varied, from exquisite Western food to authentic Chinese food. The service staff is enthusiastic, professional and responsive. Whether it is a business trip or a leisure vacation, it can provide a high-quality experience, showing the excellence of Hangzhou hotels."

"Thank you, Sister Xiaolan💐Professional, serious, friendly and nice! The hotel is very clean and the cleaning staff are also very friendly and will take the initiative to say hello. The ladies at the front desk were very friendly and enthusiastic. They praised the female manager and Xiaolan for being very nice. However, on the day of check-out, there was a man in a suit at the front desk. He had a bad attitude and was bossy. This is how you should be treated after checking out. He couldn't speak normally. meeting?"

"The hotel booked temporarily on a business trip, the experience is unexpectedly good! The room was clean and smellless, the air conditioning and hot water were very powerful, the Wi-Fi speed was fast, and the office was not stuck. There is a convenience store downstairs and it is convenient to order takeaway. The front desk service attitude is particularly good, check out and help call the car, will stay next time"

"Full score five-star recommendation! The equipment configuration is very top, the high-brush display operation is silky, and the frame cannot be dropped during the game. The room was clean and bright, the e-sports lighting atmosphere was sufficient, and the bed was very comfortable. The staff is friendly, the sound insulation effect is online, the team is the first choice for black, and the price is absolutely perfect."

"The room's floorboards were coming up, causing me to trip several times. The breakfast during the May Day holiday was an extremely poor experience; there were barely any dishes, completely incomparable to other local hotel brands. There was no space, it was crowded, and not a single waiter was in sight. Only one security guard was clearing dishes, very slowly, and it was obvious he was just helping out. He pushed a three-tier cart and left after only filling the first level. I asked him to come back and clear our table, but when he returned with the second cart, he was clearing other tables instead. We waited a full 20 minutes for our table to be cleared – big thumbs down. No cutlery, no food, nothing much to eat. Paying for breakfast felt like a rip-off. Overall, the dining experience deserves a 0. The front desk service was okay, but everything else was terrible. I will never come back. For those looking for an international brand, I'd advise caution."

"Facilities: The rooms and public areas are quite old and almost ready for renovation. However, the pool changing rooms, which seemed to have been renovated, were surprisingly bright and clean. We weren't planning on swimming, but the water quality seemed good, so we let our child play for a bit. Environment: The scenery of Siming Lake was beautiful on a sunny day. Service: Very good, attentive and enthusiastic; the staff were all very friendly and lovely. The local cuisine restaurant was delicious and great value for money. There was a small electric heater in the room, and the bamboo basket contained tea leaves, so the room smelled of tea – quite unique. The fireworks show at 6:30 pm during the Spring Festival was beautiful and extravagant! I have to complain about the room menu; it was translated by some amateur team, full of errors – a short page riddled with mistakes and utterly unacceptable."