Kamikawa Hotels with Wifi

"The room, though a bit dated, was clean, but the bathroom was a little small. The hotel offers a complimentary minibar with a good selection. They have free electric-assist bicycles, which we used to ride to the Twin Waterfalls and Maple Valley – it was incredibly convenient. There are four different onsen areas to choose from. The buffet quality was quite high, even better than Tsuruga in Lake Akan. I just wish I had gotten to try the famous snow crab."

"staff at reception counter was unfriendly, unhelpful and heartless. เจ้าหน้าที่โรงแรมนี้แย่ที่สุดตั้งแต่ที่ฉันเคยไปเที่ยวประเทศญี่ปุ่นมามากกว่า30ครั้ง ชั้นจะไม่ไปพักที่นี่อีกแน่นอน ตอนเช็คอินเราถามถึงค่าบัตรเข้างาน Ice Fall Festival เจ้าหน้าที่บอกแค่ราคาบัตร แต่ไม่แนะนำว่าถ้าซื้อบัตรที่โรงแรม จะได้ส่วนลดเหลือ 800เยน จากราคาปกติ 1,000เยน ทำให้เราต้องไปซื้อบัตรที่หน้างานในราคาที่แพงกว่า (200¥*6คน) ฉันรู้เพราะเห็นป้ายเล็กๆที่เคาน์เตอร์ตอน checkout วันรุ่งขึ้น 🙁 นอกจากนี้ เราได้ขอความช่วยเหลือพนักงานให้ช่วยโทรศัพท์เพื่อจองกิจกรรมหิมะในวันพรุ่งนี้ให้ แต่เค้าตอบกลับมาสั้นๆแค่เพียงว่า ช่วยไม่ได้ เค้ายุ่งมาก และมันไม่ใช่หน้าที่ของเค้า ซึ่งมันก็ถูกนะ แต่มันฟังแล้วรู้สึกแย่มาก ตอนนั้นมีแค่ชั้นเป็นลูกค้าคนเดียวที่มาเช็คอิน ไม่ได้มีใครมารอคิวด้วย ทุกครั้งที่ชั้นเคยขอความช่วยเหลือจากเจ้าหน้าที่โรงแรมอื่นที่ญี่ปุ่นให้ช่วยโทรศัพท์จองร้านอาหาร หรือกิจกรรม พนักงานที่อื่นเค้าจะยินดีให้ความช่วยเหลือเสมอ แต่พนักงานที่นี่ต่างไปมาก เราเคยไปที่เมืองนี้ sounkyo เมื่อ ปี 2017 และชอบงาน ice fall festival มาก แต่การมาครั้งที่2 นี้ และพักที่ kankou hotel เป็นเรื่องที่ไม่น่าประทับใจเลย"

"Beautiful 大雪 area with sulfur smelling natural onsen water. Nice outdoor onsen, fireplace, lounge area for free drinks including sake, beer, wine, gelato, soft serve ice cream, good finger foods. The unrenovated areas are old looking. There are many tour groups each day and dinner time especially feels very crowded as if you are a member of their tour group. Not a very pleasant experience but food quite ok. In terms of service, all the female staff were helpful and friendly especially the female supervisor at the check in counter, she was helpful and very dedicated. However I had an unpleasant experience with a male supervisor when checking in, very unfriendly, told me no kettle in room can be provided while later I found out there are kettles. It made the overall experience very negative and the tone of voice was very unpleasant. Maybe he is overworked so I didn't take it personally but this kind of service is very unusual in Japan or anywhere in the world at this level of accommodation. Not sure if will go back again or recommend to family or friends."

"The environment is fantastic. As soon as you walk into the lobby, you're hit with the smell of sulfur, which confirms it's a real hot spring. They even offered complimentary buffet breakfast and dinner for the kids, which was unexpectedly plentiful. The hot springs are great for soaking, and the Ice Waterfall Festival nearby was also a beautiful sight."

"Convenient location close to the ropeway and public transportation. The hotel is a little dated though. There are indoor and outdoor onsens but the outdoor onsen is opened to male and female on different dates. The hotel provides shuttle bus service to take you to their nearby sister hotel which has outdoor onsen throughout the week. The buffet breakfast and dinner are very average so don't expect much. The reception hardly speaks any English or Chinese so be prepared to use a translating App."

"不知道是不是訂的時間偏臨時，房間沒有很溫暖，感覺暖氣不夠，有停車場，可以停的台數不多，房間沒有衛浴，有大眾池可以泡溫泉♨️房間很大，整體很舒適，剛好遇到可以用中文溝通的櫃檯人員，雖然說的不流利，但能溝通就很好👍👍附近餐點不多，所以果斷訂了飯店早餐，個人覺得還不錯吃"

"Because all the rooms were fully booked, I chose a dormitory room with eight beds. The beds were all large, and I didn't feel cramped even when sitting. The bathroom is public; if you shower early, you can have one to yourself. I was worried about showering at the same time as others, so I showered early. The toilets are large, and there are laundry facilities; laundry detergent costs 100 yen. Even in the rooms, the bathroom and toilet are shared. The staff were very helpful and nice. You can order their dinner, but I brought my own. There's a shared kitchen for cooking, and a refrigerator for storing food, but it was already crammed full."

"I visited during Golden Week and was lucky enough to experience snowfall in May. The hotel was a bit old, but it still had all the usual amenities, like an open-air bath. They also offered generous all-you-can-drink sake and welcome drinks. The location was convenient, so I recommend it to budget-conscious travelers. Asahikawa is truly a wonderful place!"

"Overall, it was okay. However, I have one thing to mention. The check-out time listed on the website was before 10:00 AM, but the management came at 9:05 AM to rush us out. The reason was that the hotel's weekday check-out time is 9:00 AM. So, within 10 minutes, our family stuffed everything into their suitcases without even packing. We then checked out at 9:15 AM. The receptionist then charged us an extra 1,000 yen per person for a late check-out fee, totaling 3,000 yen. I personally felt bad. The website clearly stated a 10:00 AM check-out time, but when we actually checked in, we were ”forced” to check out at 9:00 AM. Although this was explained at check-in, I'm not familiar with (or should I say, unable to understand) Japanese. This really gives me a bad impression of both the hotel management and TRIP.com's service. It seems like they're talking to each other because they don't understand the language."