With a stay at Hotel Tatra, you'll be centrally located in Bratislava, a short 7-minute walk from Presidential Palace and 11 minutes by foot from Bratislava Christmas Market. This spa hotel is 0.9 mi (1.4 km) from Bratislava Castle and 1.2 mi (1.9 km) from St. Martin's Cathedral.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
"At first glance, Hotel Tatra appeared to be a very nice, tidy, and welcoming establishment. However, during our stay, some issues arose that didn't fully satisfy us.
We were a group of 13 and stayed in two quadruple rooms (apartments), a triple room (ours, room 433), and a double room (room 501), from January 12th to 16th. Guests in the quadruple rooms were very satisfied with the cleanliness, which was always impeccable and maintained daily. In contrast, we encountered several cleanliness issues in the triple and double rooms.
In particular, some towels were stained or had lint and had a strong, decidedly unpleasant smell of bleach. Furthermore, the sheets were never changed during our entire stay, whereas in other hotels we've stayed in the past, they were changed every night. The cleanliness of the furniture also left much to be desired, as there was a lot of dust.
We're highlighting these issues constructively, especially since the apartments are located in a different part of the hotel (on the left), while the double and triple rooms are on the right. This suggests there may be a difference in the cleaning staff, which is why we believe an in-depth analysis would be helpful in improving the service provided.
The breakfast is very varied and overall good. However, the fruit seemed a bit bland and unfresh, and the desserts weren't particularly to our liking. Despite this, the buffet was still very comprehensive.
The aspect that definitely improved our experience was the reception staff. The staff were all extremely kind, especially Sara and Adam, who were extremely helpful and professional. They helped us tremendously in organizing an itinerary for a day trip to Budapest and even took care of printing tickets for us. Truly excellent and always with a smile.
In conclusion, the hotel has great potential, but we believe that greater attention to uniform cleanliness across all rooms could make a big difference in the overall guest experience."