Mountain View Hotels in Baguio

"The place is very convenient—super near the bus station and just below SM Baguio. I love how easy it is to go around the city and reach the places I need to visit. The staff at the reception was very welcoming, and one of the guys even helped me move my things from the room downstairs all the way to the bus station. That was such a thoughtful service, and I really appreciated his help with my heavy luggage. However, the place is currently under construction/renovation, and the room I stayed in had some issues. The toilet floor was wet; even though there was a cover, it still got wet, so I had to wear shoes whenever I used it. There was no towel provided, and I wasn’t sure if I had to request one. Since I only stayed for a few hours, I didn’t need to shower, but when I checked out, the staff asked if no towel was placed in the room, which was a bit surprising 😅. Overall, the location is excellent, and I really like the convenience. They just need to improve the rooms and ensure towels are always provided for guests without needing to request them. P.S. There is no elevator, so be prepared to carry your luggage upstairs."

"The picture of the room I selected showed a double bed. The mention said you could get either one on arrival...a double bed or a single bunk bed. But that is not true. The price for the room I selected was for a single bunk bed only. This is what we were told after arrving. The double bed was P200 extra a night. We paid but complained at Trip.com. We got P400 credit for the next booking. How to call this practice from the hotel? Not honest. Advertising something that is not true. I will make sure Trip.com change that. Hotel near a road with a lot of traffic. Walls very thin, can hear people next room. Same for the floor...could hear people walking above."