Balneario de Leana

"Good afternoon. A month ago, I decided to treat a friend and his partner to an experience at the Roman baths. I called and booked the experience for today, March 22nd, at 1:00 PM. At that time, they told me the payment method was by bank transfer or on the spot. Since it was a gift, I decided to make the transfer directly to the account number they provided. The surprise was that this couple called me before entering because they were told at reception that it was reserved but not paid for. I provided them with proof of payment for the transfer, but they simply said it wasn't valid. They couldn't verify whether it had been paid. Therefore, I doubted the receipt. They called me again, and I personally contacted reception to explain how I booked the service. In the end, despite numerous drawbacks, they checked the account number and let them in. But I think it's unfair; it seems like a lack of management on your part, and what should have been an unforgettable experience turns into something disappointing. I'd like to offer constructive criticism because, by doing things exactly as I was told, and having paid this for a month now, we don't deserve the treatment and the bad time both the couple and I have had, because you give something from the heart and you get the criticism. Thank you very much. Sincerely, Javier Tendero"

AC Hotel Murcia

"A decent hotel, very good, no pitfalls"

Balneario de Archena - Hotel Levante

"This is the sixth bathroom we go through the Imserso, and we can say it has been the best of all of them. We must highlight the excellent medical recognition and also the professional treatment that Dr. Maria Rivero has given us, in no thermal establishment they had done anything like this to us. The hotel is very comfortable and very comfortable and is very comfortable and very comfortable."

Poseidon la Manga Hotel & Spa - Designed for Adults

"The pool and sun terrace area are stunning and there is plenty of space around so as not to be crowded even in summer. Everything was spotlessly clean. The service is great at reception and in the bar and restaurant area. The only negative is the lack of bars in the immediate vicinity."

Pacoche Murcia

Ona Mar Menor Golf & Spa

"A perfect getaway! Unbeatable facilities and service. Rating: 5/5 ⭐⭐⭐⭐⭐ My wife and I spent an absolutely fantastic weekend at the Ona Mar Menor Golf & Spa Hotel, and we couldn't have been more delighted. From the moment we walked in, the service from all the staff was exceptional: professional, attentive, and always ready to make our stay perfect. The hotel's facilities are simply unbeatable. Both the rooms, spacious and meticulously maintained, and the common areas and spa, completely invite relaxation and disconnection. It's a tranquil, idyllic setting with impeccable maintenance. It was a top-notch experience. Without a doubt, a standout place in the Cartagena area that we are eager to return to. Highly recommended!"

Balneario de Archena - Hotel Termas

"I stayed at Termus Hotel at Balneario de Archena for 3 nights in June 2023 with 7 friends. The hotel and food was average, but we were there for the spa which was lovely and the sunshine. Of the four rooms we occupied, guests in two of the rooms experienced items going missing from our rooms. We reported this before our departure, as we wanted to pack and check all areas to make sure they were missing before reporting it. Before we left, two hotel staff members came to my room and asked if they can search the room for my missing item. The search suggested a degree of mistrust, as though we were lying, but I agreed to the search. They couldn't find it, even after also searching my personal case and bags. They didn't find the item, and I was told they would look into this and we could remain in contact to resolve the matter. However, what followed was over two months of unhelpful and unprofessional emails from the hotel, sometimes having to chase for a reply. All we wanted was for the hotel to acknowledge this had happened in their establishment, to tell us how they had look into/dealt with this (more than simply checking how many times our key card had been used!) and to offer compensation so we could replace our items. We had initially agreed not to post negative reviews on TripAdvisor because we expected the hotel to resolve the matter. However, after weeks of frustrating emails and nothing being resolved, we agreed to place reviews on TripAdvisor to warn future guests. When notifying the hotel of this we were then accused of 'blackmail'. My item (a ring) cost £60, and I don't think I'd go through all this trouble to make £60!! It was more about the principle of it rather than any compensation, and what is right and wrong. Items should never go missing from your hotel room, and if they do the hotel should deal with this with the highest professional standards, but sadly that has not been our experience of this hotel and I therefore do not recommend staying here. "

Executive Sport

"There was a bug at 00:45 with the fire alarm that lasts more than 15 minutes, this hotel did not allow us to rest and was not reactive to solve this problem we had to evacuate squarely from the building !!!"

Barceló Murcia Siete Coronas

"Everything was perfect."

B&B HOTEL Cartagena Cartagonova

"Very satisfied with the price-quality ratio. Location with the city center just around the corner. Staff helpful. Basic breakfast. Sufficient and good."

B&B HOTEL Murcia

"The hotel was very clean and comfortable. The area is very convenient, having many options for food and shopping. The staff was very helpful and kind. Really value for money."

Hotel Cetina Murcia

"Very good location, in the center of the city, the reception service is great, their quality buffet breakfasts, quality in cleaning and products, the minibar that was in the room was a plus and their private terrace was great, they all worked for me the services in my room during my stay. I will return and I will surely stay with them"