Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 20, 2026|Classic King Room
Cathy HelloFirst off, the location was great – near Central Station but tucked away from the hustle and bustle. The staff were friendly, breakfast was delicious, and even though it was quite busy, it never felt crowded; instead, it was quiet and pleasant. The rooms were spacious enough to easily open a suitcase. Overall, it was a great stay, even without a view!
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Price per night from:JPY 28,904
Posted on May 27, 2025|Business Double Room
CNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
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Price per night from:JPY 19,485
Posted on Jun 29, 2026
Guest UserWe stayed for one night over the weekend in Basel. The location, right by the pedestrian zone, was perfect, but…
It was a very hot weekend. The room temperature was unbearable, and there was no AC to regulate it. The fridge in the room was empty, no drinks for a minibar.
Not even a bottle of water in the room, nothing. Just hot🥵🥵🥵…
For an overnight stay costing over €220, plus €30 for the underground parking, and supposedly a 3 or 4-star category, this is completely unacceptable.
This was by far the worst hotel stay of my life, and I’ve been to many hotels, both for work and leisure.
Absolutely unacceptable, a total rip-off!!!
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Price per night from:JPY 21,858
Posted on Sep 27, 2026|Superior Room
Anonymous UserRegarding the room, the electric blackout curtain was broken upon check-in. I reported it, and they fixed it fairly quickly while I was out for breakfast.
There was a bug when booking on Trip.com; the price was high, and there was no breakfast. I tried to coordinate with the hotel, but as an international provider, Trip.com seemed a bit weak. However, they unilaterally offered compensation, so they did their best.
The breakfast was decent.
The location is excellent, with a tram station right downstairs, which is very convenient. There's also a supermarket about 50 meters to the right.
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Price per night from:JPY 23,560
Guest User
The hotel is located near the train station and in the city center. The room is beautifully decorated with a very clean bathroom. The beds and duvets are wonderful. The breakfast was good, though for a 4-star hotel, I expected it to be a bit more luxurious. However, everything was there for a good start to the day. You can park your car in the hotel's parking garage, but reservations are required. I definitely recommend staying here.
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Price per night from:JPY 21,738
Posted on Jul 17, 2026|Standard Queen Room
BZSNPThe front desk staff were really friendly. The room was a bit small, but quite clean. However, the air conditioning wasn't working properly and didn't blow cold air. After I brought it up, they proactively moved me to another room, but it still wasn't very cool. I get the feeling the hotel might be limiting the temperature for environmental reasons or something similar…
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Price per night from:JPY 20,492
Posted on Aug 6, 2018
JIAGANGVery hot on the top floor, no air conditioning
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Price per night from:JPY 23,943
Posted on Jun 1, 2026
Anonymous UserI had a wonderful stay in this hostel. Love the dormitory room layout where it separates the lockers & pantry with the beds. Beautiful green view from the room.
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Price per night from:JPY 7,741
Guest User
Clean and simple city hotel. Nearby to tram, and have basement parking lots. Worth staying for a night to transit from Zurich Airport to Montreux to Zermatt.
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Price per night from:JPY 20,036
Posted on Jan 3, 2019
Anna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.
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Price per night from:JPY 23,104