Spa Hotels in Zagreb

The overall experience of the hotel is particularly good, the location is very convenient, and the travel and eating are very close. The room was clean and tidy, the hygiene was in place, the bedding was soft and comfortable, and the sleep was very stable. The front desk service was warm and thoughtful, the check-in and check-out efficiency was very high, and the staff was gentle and polite. The toiletries are complete, the hot water is sufficient, the sound insulation effect is also good, quiet and not noisy. Very good value for money, full experience of staying, will choose this next time!

After staying for two days, there was no service, and the bathroom towels in the room were not cleaned at all! When I took my children to the swimming pool, the waiter's attitude was extremely bad. He was only targeting Chinese people. There were a whole room of people in the room. He insisted that we speak loudly and specially recorded a video. Our voices were not ours at all. It was extremely outrageous! It feels a bit ****** towards the Chinese! Not satisfied with the service here! A video of the swimming pool is provided so that everyone can see why we were so noisy. The massage SPA is arranged next to the swimming pool. It is not a bath, so how can there be no sound! When checking in, you can write a clear statement stating that children are not allowed to stay and no sound is allowed while swimming! It's so ridiculous. There was basically no sound from our child in this video. When the waiter came in, he came straight to us and asked us to remind the child to keep it down, but we didn't make any noise at all! Time and time again! This is the worst hotel experience! Service: Almost no service, no replacement of towels, no cleaning Health: Not bad Environment: To be honest, the environment is OK Facilities: OK

The room (twin bed) is large and clean. The staffs are also very friendly. Althought the food selection during the breakfast is a bit limited, but the taste is quite nice with a comfortable dining environment as well. The hotel location is a bit far from city centre, but there is a tram station nearby the hotel, which is within 2 to 3 minutes walking distance.

Our room type is a bit like 㓥 room  I don't know why there is a locker in the bathroom. The design is a bit like the staff has a finished room Older facilities, fewer breakfast options Although there is a parking lot, it is very narrow.