Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
The location is right in the heart of Surabaya's city center, with a huge mall just downstairs. Transportation is incredibly convenient, and it's less than 45 minutes from the airport.
The pool and gym are five-star quality, and the breakfast is on par with what you'd expect from a typical five-star hotel.
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Price per night from:MXN2,321
Posted on Oct 9, 2026|Deluxe Twin Room
Guest UserThis is probably the most affordable Shangri-La hotel. Security is very strict—both cars and guests have to go through security checks upon entry. The check-in process at the hotel takes a bit too long, which easily leads to long queues. The room was quite nice, but many of the additional services come with very high fees. The swimming pool is on the ground floor, and wearing a swim trunk isn't strictly required, which is a nice touch. The pool has varying depths; the 2.4-meter section is quite dangerous and not recommended for the unprepared—it's much safer to walk over to the 1.4-meter area to get in.
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Price per night from:MXN1,124
Posted on Aug 1, 2026|Deluxe Queen Room
Guest UserReally clean room, I check few spot that might be missed by the cleaning crew but it's spotless no dust... Unfortunately there's no smart tv, I think if they plan on updating the room they should install them to make the guests more comfortable
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Price per night from:MXN478
Posted on Aug 2, 2026|Select King Room
Handitya Yusuf
I'll stay in Versa Hotel will be one that we would remember for a long time. The place was clean the lobby was lively and the overall experience of staying here was perfect. The room was huge with lots of pillow and the toilet was clean new and have a separated place between the closet and the shower area making the room less smelly as well as localizing the wet and the dry areas. Worth to mention is the provided free drip filter coffee which was a 10 out of 10 and actually served as a replacement from our regular morning coffee.
Especially with the discount from trip.com I would suggest this five-star hotel to anybody who's coming to the western part of Surabaya.
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Price per night from:MXN1,065
Guest User
Walking distance 5 minutes to Tunjungan shopping mall , this is antique hotel , it has its vintage interior and architecture. Breakfast was plenty of choice western, pretty happy staying here . Massage at the spa was great
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Price per night from:MXN1,250
Posted on Jul 5, 2026|Cozy Twin
Anonymous UserThey offer free valet parking, as the parking space is limited when it is more crowded. Nice clean room, nice breakfast.
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Price per night from:MXN378
Posted on Aug 21, 2026|Superior Double Room
torinoyuMost people visiting Surabaya choose the zoo as an activity, and this hotel is conveniently located about a 10-minute walk away. The surrounding area has a very local, bustling vibe. Right outside, you'll find many street food stalls similar to breakfast spots in China, especially on weekends when Jalan Progo turns into a vibrant market with countless snacks and sundry goods – truly a melting pot of cultures.
The hotel's environment and cleanliness are excellent. While there's no bottled water in the room, the water dispenser on each floor is very convenient. Some toiletries need to be requested from the front desk, and the power outlets are only compatible with Indonesian plugs. The call to prayer around 4:30 AM is unavoidable, and the sound insulation from outside isn't great.
The breakfast selection isn't vast, but it caters well to a 'Chinese stomach' with fried rice, fried noodles, and noodle soup. Coffee, milk, juice, and other beverages are also available, so you can definitely eat your fill. There's also an in-house coffee station on the ground floor.
The service is very enthusiastic. Considering the price, you can't expect too much, but the staff consistently smiles, answers all questions, and even opens doors when you enter or exit – which is already quite impressive.
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Price per night from:MXN254
Posted on Jan 17, 2026
Ilham Fajrianto
If you want to be near Tunjungan without the high price tag, this is the spot. It’s within walking distance, making it a perfect base for exploring. What really stood out was the hospitality, every single staff member greeted us, which is a huge plus point for friendliness! Breakfast was okay. Nothing fancy, but enough to get the day started. It’s very affordable, you definitely get what you paid for. A solid, budget-friendly choice.
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Price per night from:MXN299
Posted on May 29, 2026|Superior Double Room
Guest UserWe enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.
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Price per night from:MXN459
Posted on Sep 20, 2026|Standard Room with Double Bed
Guest UserThe location is in the city center, making it convenient to take a taxi to the zoo, Gubeng train station, Submarine Museum, and Cheng Ho Mosque. There's food available on the ground floor (the Indonesian congee in picture two), so if you arrive at night, you don't need to leave the hotel to find something to eat, and it seems like it's also available at lunchtime. There's a bar on the ground floor where you can buy drinks, but if you want individually packaged drinks, you can simply exit the hotel lobby and turn left (north) to the convenience store next door, which is very convenient.
The room itself is decent; the air conditioning works well. The hotel doesn't provide bottled water, but it does offer disposable slippers, toothbrushes, and a hairdryer, so the amenities are quite acceptable. The front desk offers free luggage storage.
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Price per night from:MXN361