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Room was clean….. front desk was fast and efficient for checking in and out! Conveniently close to Ruby Falls and Lookout Mountain. Nice pool and complementary breakfast.

The hotel room was newly renovated and it was clean felt like a 5star hotel

Would have given them 5 happy faces for the swimming pool BUT it was only open from 9 a.m. til 10 p.m. We didn't get to swim because of the time limitations. 👎 I was so disappointed 😞 But and on a different subject, and more importantly, i suppose, is the bed was so very comfortable. We had a good night's sleep. Which is what is the main thing one looks for in a place to sleep. So thumbs up for the mattress!👍👍👍👍👍 Everything was clean and well maintained. We were pleasantly surprised by the charming woodsy view from our room window! 😊👍 We loved the shower walls. So much so we may decorate our home shower with it.💖😉

Great location and the service was great too. Breakfast was reasonable. The suite is large enough to sleep six.

The room was clean for the most part (the price we paid, you can't expect it to be spotless). The stay was okay, our air-conditioner didnt work and we were so tired the first nignt, we didnt say anything. We got up and left, spending most of the day out. When we got back, we still didnt say anything about the air not working. However, on the 3rd day we did mention it to the guy up front. He offered to change rooms but we declined since we only had one more night left. The guy returned to our room with a box fan for us! Very sweet gesture and we gladly accepted. I always clean up after myself before leaving so they don't have as much of a mess to clean. It was a $50 deposit at check-in with the statement it could be 4-6 weeks before its issued back. We recieved the deposit back the same day, a few hours after leaving. Again, it isnt a luxury high-end place but it was worth the price paid and a very friendly front desk worker!

I thought the front desk staff was really nice and helpful. The check in and out was super quick and easy. The breakfast was minimal, but good. They have a waffle maker, some cereal, yogurt, toast, coffee and juice. We were happy with it! And we swam in the pool which was small, but nice! It was a good location- about 10 minutes from downtown and easy to get on and off the highway from. I will say the hotel is a little run-down looking, especially our carpet in our room, but it was ok! The TV worked and had enough channels and the beds were comfortable. For the price, it was worth it, I'd say!

Our first room had not been cleaned, and the bed had not been made. The second room had apparently been previously rented to a smoker. The smell was overpowering. Our third room had an unpleasant odor but, by this time, we were ready to give up. We accepted the room, and spent the night. The continental breakfast was closed due to the Coronavirus. Instead, we were given a sack with a muffin, a fruit cup, a granola bar, and a bottle of water. Th his was our 4th stay at this hotel. Our previous experiences had been excellent. We will, however, be looking for different accommodations in the future.

We had a wonderful time, the location was great everything was close , dood attractions and all the food was great we loved everything

Rugs smelled like mildew. Faucet in shower was broken and leaking. Was afraid to eat breakfast because of condition of hotel.

The room was very nice the stay was peaceful the only thing that sucked was there was no breakfast but that’s only cause of the pandemic