1. The property, fittings and amenities look quite old and worn out. 2. Bathroom (room no. 410) drainage was not proper and water was accumulating. 3. Food menu (both breakfast and dinner) is repetitive and same every day with little variation. Its quite boring.
Exceptional staff and service. Stayed there for 1 night, next day travelled to Omkareshwar. Staff extended their support for keeping our luggage bags in their locker for free.
My stay at hotel amar villas was good. It's centrally located hotel in indore on the main ab road. The rooms are spacious, and staff is also good. You can consider it for any business visit which you are doing in indore. And also for family functions
Great experience staying in the hotel. Goods- 1. Cleanliness 2. Polite and good staff 3. Nice bathrooms 4. Good water pressure 5. Toiletries provided 6. Hot water jug available in room 7. Quick response time from reception 8. Nice interiors in the room bads- 1. Room was a bit smaller than expected
Room was good, stayed with my girl-friends, room service is also good with cooperative staff, location safe for girls, near chhappan dukan overall stay is good.
The chef and breakfast staff were great.
But
When I arrived, there was no towel, toilet paper, the bedding had oily and brown stains, and the phone was broken. I tried to use Google pay, but the receptionist had been charging a cell phone and let the payment system go dead. She seemed to be trying to act like a child instead of a professional.
They're doing construction on the roof and carrying bags of cement billowing dust into the air. The property was full of haze. I suffered extreme irritation to my eyes and throat to the point I couldn't sleep.
Hotwater amenities are terrible and in this cold weather.
While furnitures are polished but upholsteries of chairs are very dirty. Not wiped or dry cleaned for long.
Telephone no. Of Reception was written as 204 which caused confusion and irritation to other customer whose room ni. Was 204. It was later striked off.
In contrast to poor facilities, the BEVAVIOUR AND POLITENESS OFBSTAFF AND RECEPTIONIST WAS EXCELLENT.
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I Did not take photographs of the dirty chair cushions as it would have been highly damaging to Hotel. Please ask them to replace the cushions or at least clean it if possible.