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Despite a short stay, everything has been perfectly suited. The run is largely automated, but works absolutely smoothly. Very friendly staff. Most pleasant: the small, nice cafe in the hotel – ideal for a relaxed breakfast. I'd like to see you again.

Fantastic location. Friendly service. Good breakfast. But: internet super slow if working at all. No flexibility in bike rental. Staff tried to be helpful but wasn’t very knowledgeable in certain areas. Free welcome apples were a nice touch. Room itself could have been cleaner. Broken outside window. Tv not properly working due to internet issues. Water wasn’t refilled. Had to ask for refill during our 3 day stay (even we booked the luxury suite) especially on a Sunday when all shops are closed that isn’t very cool. Staff was very friendly about it but I would prefer service that doesn’t wait for me to ask for things.

It was a nice stay. Very close to Hbf and main attractions. We loved the city.

The hotel is super located: walking to the Park Sanssouci, to the DB train station and to the bus stop. The rooms are well equipped and clean. Breakfast for 14 euros is rich. The parking is short (deep garage and parking places before and behind the house; cost 8 Euro per night). Then there is also a shortage of room at breakfast if the majority wants to breakfast at 9 a.m. on Sunday. The service is effortful and friendly.

Due to an error in the reservation system, there was no room available upon arrival (despite written confirmation of the reservation number). As the hotel was full, the front desk arranged another hotel for us. Although the situation is not satisfactory, we thank you for your kind and active support.