Find 4-Star Hotels in Chania

Our stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day.  Honestly, the decoration is so impressive I could happily live here. Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special. Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth. I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.

The apartment was a 15-minute walk from the main city centre, the Old Venetian Harbour, the mosque, the lighthouse, cafes, and restaurants. It was also a 7–10-minute walk from Chania Central Bus Station. The rooms were a good size, and the bed mattresses were comfortable. The open-plan kitchen and living room were spacious and well-equipped. What I really liked about the apartment was the washing machine, microwave, and clothes drying rack on the balcony. Anna was very kind and helpful. She assisted us during check-in and whenever we had any other issues. We also had a nice chat about tours. The only things missing were toothbrushes and slippers. The apartment was cleaned every three days. Overall, it was a clean and comfortable apartment.

Fabulous experience at this hotel. Impeccable service throughout my 4 days here, and the room was spacious and lovely ! Breakfast was filling , everything was amazing. Wished I could stay a few more days here. Will definitely come back if I visit Crete

Wonderful stay, sadly, they put us in the only room with a view! (Room V (5) Should have been advised of this, with a discount offered!) Nonetheless, the staff was wonderful as well as the location. Be advised....a taxi cannot drop/pick you up ... so be prepared to walk with luggage about 300 meters. Also, as this is a historic structure....there is no elevator. Exceptional breakfast is offered in a very scenic view of the old Harbour.

The stay was perfect exactly like we expected. We came by car and Christina was very helpful. She explained to us where we can park. The room was really nice. I really like how they changed those tiny places to really nice and cozy rooms. The breakfast was good. The people are really welcome in the Location is perfect. It’s just like few steps to the main port.

This hotel is very clean, the hotel front desk is very warm, the taxi software on Kaniya Island is not available, they are all called to the hotel front desk to help them book a taxi, there is a small bottle of wine and snacks in the room after check-in in the hotel. With a small balcony, it is very convenient to dry clothes. The balcony has two chairs and a small table to sit and rest. Breakfast feels OK. It is very close to the bus terminal. It takes a few minutes to the beach. The picture is a two-day breakfast map. There is also a street map. There is a small shop at the entrance of the hotel where you can buy snacks and drinks.

Reception staff were super friendly and helpful. Room was good, we got a free upgrade, which moved us to another one of their other hotels (Corissia Princess Hotel) which was nice. Housekeeping could have been more thorough, we left the towels on the bathroom floor and they were not replaced. They also did not replenish tea bags. However reception is quick to rectify. Hot water went out one of the days which was annoying but maintenance was quick to fix it. Pools, beach chairs, private beach area looked great, however we did not get the chance to use them as the weather was not great and the indoor pool closed around 7pm. Breakfast was good and the location was nice (not connected to hotel)

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

The hotel deserves its four-star rating. The lobby and the restaurant on the second floor are both beautiful and elegantly decorated. The room was also nice. 22 square meters is basically consistent. The beds and quilts are very comfortable. The breakfast is very good, with many varieties, and the service is excellent. Black tea comes with a tea bowl and boiling water per person, and a set of cups. Tea is served to everyone, and coffee is also served to the table. The dining table is made of two layers of tablecloth, bleached and ironed to a crisp. This kind of service should be reserved for five-star hotels, but Cocaton Hotel can also provide you with this service, which is amazing. Luggage storage after early arrival and check-out was also attentive. The front desk service is very attentive and enthusiastic, and patiently answers questions. The location is very good, facing the gate of an ancient building in Chania. (The building is being re-roofed and may become a tourist product center.) It is only 2 to 300 meters away from the old town, which is very convenient. Stayed for two days, value for money. The only thing worthy of improvement is that the tissue paper is placed under the washbasin and cannot be found without looking carefully. It is recommended to simply place it on the table in the room. See Figure 11. Facilities: good Health: good Environment: good Service: very good

Great location, great rooms great stuff, Nice bar and bar tenders  Awesome pools (2!) Great beach.  They switched us a room after air conditioning wasn’t working at all.  Stream in shower is too low.  Suggestion: the sun-beds could have been free…