Find 4-Star Hotels in Key West

The hotel is very satisfied and meets the name of the Garden Hotel. The front desk service is very good, with you explaining one by one. is that there are fewer breakfast options, and it is recommended to have pictures for people with language barriers. For example, there are four practices for eggs, and I don't understand them at all.

Hotel location is good, 9 minutes walk from Hemingway's former residence, very close to the iconic photo punching resort, the hotel is new, parking is convenient, the charge is reasonable, the front desk attitude is good.

Excellent accommodation. The staff is super helpful, they do everything to make you feel welcome. Very comfortable apartments, excellent bed. Very good location. Although it's far from the center, it's very convenient for those with children, as it has easy access to chain restaurants, among other conveniences.

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

Like the promotional pictures, small and exquisite hotel! In the opposite door of Hemingway's former residence, parking is more troublesome, but I still found the location, the room is not big, the breakfast is still very good, it is worth living, walking a block is the town commercial street

It’s too far out from the main area although there’s a shuttle into town. All our clothes smelt damp after just 4 days of being there. The room felt very damp the bed especially. Pool is ok but I’m sure you’d struggle to get a sun bed in high season. The beach is nice across the street but the sunbeds are rentable from a company $$$

We had a wonderful stay at Havana Cabana in Key West! Parking was very easy and uncomplicated, which made everything super convenient. Our room was beautiful, with a lovely view of the ocean and the classic car in front of the hotel. The pool area was amazing very clean, with lots of fun floats, swim rings, and loungers to relax on. Just a small tip: be a bit careful with the bees around the pool area, but it wasn’t a big problem. At check-in, we were welcomed with a delicious cocktail and some small snacks. The shuttle service worked perfectly, and the driver was extremely friendly and helpful. Thank you! Overall, we absolutely loved our stay and would definitely come back again. Highly recommended!

The hotel was great, clean and with all the necessary. The service at the restaurant was rather slow. The main remark relates to lack of clarity from Trip and the hotel on added costs: valet parking is ”mandatory” as the hotel doesn't allow guests to self park. This comes at a (hidden) cost of 50 usd per day plus taxes. The manager didn't mention this when we asked about the big deposit they were taking on our credit card. Unfortunate surprise contrasting with the wonderful time we had at the hotel.

I can honestly say I have never left a negative comment for a hotel but this was a real let down. For the amount of money that we paid to stay a this hotel, we were very disappointed. Our room was extremely small - our closet was a half size closet because of a refrigerator at the bottom - no even tall enough for my husbands shirts to fall without being wrinkled, let alone no room for dresses. No dresser or drawers in the room for clothes as well - just two small nightstands. The water pressure in the room shower was non existent - and the pool located at the Avalon House bleached both mine and my husbands bathing suits about 4 shades lighter - and not cheap suits either, good quality fabrics. Come to find out one of the other couples we vacationed with also had her suit bleached out and was offered a $150 credit for her suit - we were never offered any kind of credit, so I guess I didn't say something to the right person. Oh well - lesson learned, we will not be returning to this hotel.