Pan Pacific Suzhou
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1 room, 2 adults, 0 children
All properties in Suzhou
Pan Pacific Suzhou
No. 6 of Cultural Hotels in Jiangsu
No. 259 Xinshi Road, Gusu District, Suzhou, Jiangsu, 215007, China
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Last booked 3 mins ago






Highlights
Great views
Free parking
Varied breakfast
Airport pick-up available
Ideal locationShow more
Amenities
Indoor swimming poolFree
Spa
Gym
Private parkingFree
EV charging station
Priority airport pick-up
Car rentals
Tennis court
All amenities
Property Description
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
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9.4/10
We had an amazing time!! The hotel is gorgeous, breakfast was yum, and rooms were comfortable!
All 10,574 reviews
Surroundings
Metro: Xinshiqiao
(1650 ft)
Metro: Nanmen
(2100 ft)
Airport: Wuxi Shuofang Airport
(24.6 miles)
Train: Suzhou Railway Station
(3.9 miles)
Train: Suzhou Industrial Park Railway Station
(8.0 miles)
Landmarks: Ancient Panmen Gates Area
(750 ft)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Premier Twin
2 Single bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Family Triple Room
1 Queen bed and 1 Single bed
36m² | Floor: 1,3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Triple Bedroom Executive Suite
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 Queen bed
153m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Executive Suite
1 Queen bed
105m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Family Suite
Bedroom 1:1 Queen bed ● Living Room:1 Single bed
64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Suite
1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Premier King
1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
3
Standard 2-bed Room
2 Single bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Two Bedroom Executive Suite
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
110m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
3
Superior Queen Room
1 Queen bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Premier View Twin
2 Single bed
32-36m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
3
Premier King Grande
1 King bed
32m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Family King Room
1 Queen bed and 1 Sofa bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
6
Premier View King
1 Queen bed
32-36m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
11
Wu Gong Hall
Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed
1000m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Check Availability
5
Premier Balcony King
1 Queen bed
36m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Family Two Bedrooms
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
64m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Executive Pagpda Suite
1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Premier Balcony Suite
1 Queen bed
68m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
5
Deluxe Twin
2 Single bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
5
Deluxe King
1 Queen bed
32-36m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Premier Balcony Twin
2 Single bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
10,574 reviews
- Cleanliness9.4
- Amenities9.2
- Location9.6
- Service9.3
Average for similar properties in Suzhou

Review summary
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Breakfast and Dining: The breakfast buffet offers a variety of Asian and Western options, with many guests enjoying the delicious and diverse spread. The hotel also features several restaurants, with positive remarks about their quality and variety.(based on 2,591 reviews)
Frances x. Sun
December 24, 2025
A truly breath taking hotel surrounded with ancient scenes.
Great location and well trained and helpful staff. From front desk, concierge to restaurant, every staff member has been helpful. The breakfast buffet and evening meal are high quality with great service.
Special thanks to Hao Yiran (郝一然), who booked taxi for us on a number of occasions and moving our over weight luggages.
We will definitely stay in this hotel for our future visits.
Wilson Y
December 15, 2025
Pan Pacific Suzhou is one of those rare hotels where the stay itself feels like part of the sightseeing. It combines Suzhou’s classical garden charm with modern comforts in a way that feels both tranquil and indulgent.
Garden resort setting
The hotel is built in the style of a classical Suzhou garden, with courtyards, covered walkways, sculpted bridges, ponds and pavilions spread over expansive grounds. Walking around the property can feel like wandering through a private scenic park, with many rooms and paths looking directly onto landscaped greenery and traditional architecture.
Direct access to Panmen Scenic Area
A standout perk is its location right beside the historic Panmen Scenic Area, home to ancient gates, pagodas and canals. Guests typically enjoy complimentary or convenient access via a dedicated entrance, turning morning strolls or evening walks among the illuminated walls and waterways into a daily ritual rather than a rushed excursion.
Rooms and views
Most rooms offer either serene garden vistas or views over Panmen’s walls, waterways and even Ruiguang Pagoda from some angles. Inside, the rooms pair contemporary comforts like high‑speed internet and workspaces with warm, subtly traditional decor, so you get a sense of place without sacrificing modern convenience.
Location and convenience
While it feels like a secluded resort, the hotel sits in a prime Suzhou district with easy access to key attractions, shopping and dining. Suzhou Railway Station is only a short drive away and the nearest metro station is about a five‑minute walk, making it straightforward to reach popular gardens and business areas without losing that peaceful “garden retreat” base.
Lucky Minky
December 12, 2025
This hotel is so gorgeous! The room is spacious and comfortable. The bed is big and fluffy. The location and the hotel grounds is just simply stunning! When you arrive, you'd be at awe! The staff are all so helpful and friendly. We stayed here for two nights as a family of 8! The kids enjoyed the breakfast and the access to the beautiful Chinese garden located within the hotel itself. It was also close to all the lovely attractions. Loved my stay here so much!
Laixixiaoqiang
December 19, 2025
The hotel's location is superb; it's a vintage-style building right behind Panmen Scenic Area. With the room key, you get unlimited access to the scenic area, which is beautiful and has a lovely environment. Dining and transportation options nearby are very convenient. The breakfast spread is also rich and excellent.
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Kong Chee Khin
December 20, 2025
Booked two rooms for family. Rooms are spacious beautiful and classic. Lots of amenities. Beside the hotel got a row of restaurant and a provision shop. Hotel also had good restaurant and cafe. Free access Pan scenic park worth visiting.
Anonymous User
December 16, 2025
Great hotel, good service, old rooms and fitness room very poor, no cleaning equipment can't be cleaned which is very unhygienic
Guest User
December 18, 2025
The room we stayed has a balcony facing the garden which makes the whole experience better. The bed is super comfy & room is clean. The staff is friendly and helpful. We met a staff at level one who helped us to find convenience store nearby, he was super nice. The hotel itself is an attraction, we visited Panmen at night, very nice scenery and night lighting. The breakfast is excellent as well with lots of vatieties. We’ll definitely coming back again to stay for the great experience. 👍
Gebijiazhoutaitai
December 16, 2025
The room decoration is grand, clean, and hygienic. The food is excellent, and the service is attentive. The environment is pleasant, making for a great stay. Being located right in Panmen Scenic Area makes sightseeing very convenient. It's truly fantastic!
Original TextTranslation provided by Google
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Spa
Additional charge
Gym
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Tennis court
Golf simulator
5 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Secretarial services
Service robots
Children's pool
Playground
Free
Tour and ticket booking service
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Indoor swimming pool
Gym
5 Restaurants
Conference room
Multi-function room
Playground
5 Restaurants
海天楼(中餐厅)
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Traditional
Dining options: Reservations available
西餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Dinner
Ambience: Traditional, Romantic
吴宫瑞面
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional, Romantic
Sun Ray禧禾意大利灵感餐厅
Style: A la carte
Cuisine: Italian
Open for: Lunch, Dinner
Ambience: Romantic
Dining options: Reservations available
塔影咖啡
Style: A la carte
Ambience: Modern
Business hours: [Mon - Sun] 10:00-18:00
More amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming poolFree
Pool with view
Towels
Adults only
Opening times
Business hours
Outdoor swimming poolTemporarily closed
Pool with view
Towels
Pool umbrellas
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Additional charge
Postal service
Fax/copying service
Wedding service
Multi-function room
Secretarial services
Front desk services
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Room service
Public areas
Elevator
Ventilation system
Service robots
No smoking in public areas
Garden
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Health & wellness
Tennis court
Golf simulator
Gym
Spa
Additional charge
Hair removal
Body care
Body contouring
Cleaning services
Clothes dryer
Clothes steamer
Laundry room
Dry cleaning
Additional charge
Ironing service
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's bathrobes
Children's slippers
Children's toothbrushes
Playground
Free
Children's pool
Accessibility
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.4m in height | Free |
Children over 1.4m in height | CNY 68.00 (approx. £7.17) per person |
Adult | Buffet:CNY 68.00 (approx. £7.17) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. £52.70) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit Refundwithin 7 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1999
- Renovated: 2020
- Number of Rooms: 336
Phone:+86-512-65103388
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.
Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.
Frequently Asked Questions
What landmarks are near Pan Pacific Suzhou?
Nearby attractions to Pan Pacific Suzhou include Ancient Panmen Gates Area, just 750 ft from your search (straight-line distance) away.What landmarks are near Pan Pacific Suzhou?
Does Pan Pacific Suzhou have a restaurant?
Yes, Pan Pacific Suzhou has a restaurant serving a variety of Chinese, Asian, Asian, Italian dishes made with fresh, high-quality ingredients.Does Pan Pacific Suzhou have a restaurant?
Does Pan Pacific Suzhou have a pool?
Yes, Pan Pacific Suzhou has a swimming pool for guests.Does Pan Pacific Suzhou have a pool?
Does Pan Pacific Suzhou serve breakfast?
Yes, Pan Pacific Suzhou serves highly-rated breakfast.
Breakfast option(s): Western, Chinese. Does Pan Pacific Suzhou serve breakfast?
Where is Pan Pacific Suzhou located?
The hotel is located at No. 259 Xinshi Road.Where is Pan Pacific Suzhou located?
Does Pan Pacific Suzhou offer airport transfer services?
Yes, Pan Pacific Suzhou offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.Does Pan Pacific Suzhou offer airport transfer services?
Are pets allowed at Pan Pacific Suzhou?
No, pets aren’t allowed at Pan Pacific Suzhou.Are pets allowed at Pan Pacific Suzhou?
How much does it cost to stay at Pan Pacific Suzhou?
Room rates at Pan Pacific Suzhou vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.How much does it cost to stay at Pan Pacific Suzhou?
What are the check-in and check-out times at Pan Pacific Suzhou?
Check-in at Pan Pacific Suzhou starts at 15:00, and check-out is at 12:00.What are the check-in and check-out times at Pan Pacific Suzhou?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 40.38KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 6.21KM |
| Nearest Subway Station | Xinshiqiao |
| Distance to Subway Station | 0.51KM |
| Average Price From | GBP126 |
| Hotel Star Rating | 5 |



















