Sanyuan Hotel

Sanyuan Hotel Reviews

Sanyuan Hotel

No. 887 Renmin Road, Gusu District, Suzhou, Jiangsu, 215002, ChinaView hotel details
Sanyuan Hotel
Sanyuan HotelSanyuan HotelSanyuan Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Sanyuan Hotel

8.9/10
620 review
Verified reviews
Location8.9
Amenities8.6
Service9.0
Cleanliness9.0
Filter by:
Sort by:
All reviews(620)
Positive reviews(593)
Reviews with photos/video(104)
Easy to get around(194)
Convenient location(122)
Close to metro(114)
Friendly front desk staff(30)
Convenient parking(28)
Nice bathtub(14)
Shower difficult to use(13)
Tasty food(9)
Negative reviews(27)
Dmytro_wanderer
Deluxe Business Double Room
Stayed in Nov 2024
Couple
35 review
6.5/10
Posted on Jan 2, 2025
Pros: The staff is friendly. There is a small fridge in the room. The room is bright. There is a bathtub. Cons: The location is not ideal—it’s far from the main attractions, and those nearby are not very interesting. The hotel is showing its age. Some furniture is chipped, and there is mold in the bathroom. The cleaning staff used chlorine, leaving a strong smell that lingered for the entire next day. The coffee at breakfast is terrible.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We truly appreciate your positive comments about our friendly staff, the amenities in the room such as the fridge and bathtub.However, we sincerely apologize for the issues you encountered. Regarding the location, we understand it may not be ideal for everyone, but we are constantly working on providing more detailed information to our guests to manage expectations. We are also taking immediate steps to address the maintenance and cleaning problems. The furniture will be repaired or replaced, and we will ensure a more thorough and proper cleaning process to eliminate the mold and unpleasant smells. Additionally, we will review and improve the quality of our breakfast coffee.We hope you will give us another chance in the future to provide you with a much better stay.
Anonymous User
Deluxe Standard Room
Stayed in Aug 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 16, 2025
The hotel was very clean, comfortable and convenient, thank you!
Response from Property: Dear guest, thank you for choosing our hotel and sharing your lovely feedback! We're delighted to hear our cleanliness and comfort met your expectations - these are the very standards we take pride in maintaining daily. Your kind words warm our hearts like sunshine through our signature bay windows. Looking forward to welcoming you back soon, where every stay is designed to feel like a cozy embrace. Wishing you journeys as smooth as our linen!
Guest User
Standard Room
Stayed in Mar 2025
Other
7 review
9.5/10
Amazing
Posted on Apr 7, 2025
Excellent location. A few steps from Metro line 4. Clean and roomy. Staffs are excellent and patient with Google translator.
Response from Property: Thank you for your affirmation of the hotel's location, environment and service! The proximity to Metro Line 4 is indeed our core advantage. A clean and comfortable space is the basic standard, and it is the responsibility of our partners to patiently resolve language barriers. We are touched by your understanding of translation communication, and we will continue to optimize the details of multilingual services in the future. I look forward to returning your trust with a smoother experience when we meet next time! I wish you a happy life~
Marios Kynigos
Standard Room
Stayed in Aug 2024
Solo traveler
10 review
8.0/10
Very good
Posted on Sep 18, 2024
The overall experience was very good. The hotel is in a great location, very close to the underground and 15 minutes away from railway station.
Response from Property: Dear guests, we are very happy to bring you a satisfactory stay experience. The hotel is only 50 meters away from Metro Line 4, which can directly reach Suzhou Railway Station. Travel is very convenient. Looking forward to your stay again!
Anonymous User
Standard Room
Stayed in Oct 2024
Family
4 review
9.5/10
Amazing
Posted on Nov 27, 2024
Price is slightly high as the breakfast is excluded compared to others. Overall is good, the front desk and technicians are helpful when needed
Response from Property: We understand your concern about the price. We are constantly working to improve our offerings and value. We're glad you found our front desk and technicians helpful, and we'll keep up the good work to provide you with a better experience in the future.
Guest User
Standard Room
Stayed in Aug 2024
Solo traveler
18 review
10/10
Outstanding
Posted on Sep 17, 2024
Very nice hotel. Friendly staff. Next to the metro line. 2 stops away from the shopping /restaurant area.
Response from Property: Thank you for your recognition of Suzhou Sanyuan Hotel. All the staff are looking forward to your next visit!
ALEJO LAGOS
Standard Room
Stayed in Aug 2024
Family
7 review
10/10
Outstanding
Posted on Sep 20, 2024
Excellent hotel. The room was clean, spacious. Good location, close to the subway. Overall, I would highly recommend it.
Response from Property: Dear guest, thank you for staying at Suzhou Sanyuan Hotel. We also sincerely thank you for your love and recognition of us. We are very glad that you have a pleasant stay and look forward to your next visit!
Guest User
Standard Room
Stayed in Mar 2024
Solo traveler
3 review
10/10
Outstanding
Posted on May 12, 2024
The hotel is very convenient and clean! Workers are also nice
Response from Property: Dear guests, thank you very much for your patronage and comments. I am glad that the superior geographical location of the hotel can bring convenience to your travel. Your affirmation is the greatest encouragement to us, and I hope to meet you again soon. I wish you success in your work and happiness every day!
Guest User
Deluxe Standard Room
Stayed in Nov 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 1, 2024
It was nice to stay with excellent location and clean hotel and big rooms
Response from Property: The most beautiful words in the world are your praise, and the happiest thing is to meet you. we wish you success in your work and happiness every day!
AllenF
Standard Room
Stayed in Mar 2023
Traveling with friends
41 review
9.0/10
Great
Posted on Apr 9, 2023
Excellent, convenient location and friendly staff. My room window looked at the elevator, so it was dark. Recommend for the location!
Response from Property: Hello, thank you for your busy schedule to comment on our service, your arrival and certainly is the direction of our continuous progress, welcome to stay again, I wish you a happy life!
Guest User
Standard Room
Stayed in Oct 2023
Family
2 review
9.5/10
Amazing
Posted on Nov 5, 2023
Good location, nice and cleaning
Response from Property: The most beautiful words in the world are your praise, and the happiest thing is to meet you. we wish you success in your work and happiness every day!
M520883****
Deluxe Standard Room
Stayed in Jan 2024
Business traveler
1 review
10/10
Outstanding
Posted on Feb 15, 2024
nnnnnnn
Response from Property: 尊敬的賓客,感謝您下榻三元。很高興得知您收穫了一次滿意的入住體驗,您的肯定彷彿讓我們擁有了全世界,我們定當再接再厲,不負您千里而來的厚愛!!!祝您新春快樂!
lulu1020_sha
Standard Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 4, 2025
It is a four-star hotel. It is old from the facilities, but it is well maintained and there is no odor in the room. It has everything you need and they also provide fruit. The hotel is just a few steps away from the subway and close to Shiyuan Street. It is also opposite the Suzhou Library, which is very convenient for shopping and eating. The only drawback is that the sound insulation is average. The chatter next door is very noisy at night, and the floor feels like it is shaking after a few bounces upstairs.
Original textTranslated by Google
Response from Property: 感謝您的評價!酒店作為掛牌四星,設施維護得當,房間整潔且貼心備有水果;緊鄰地鐵、十全街及蘇州圖書館,出行遊玩便利。隔音問題已記錄,後續將優化改進,感謝您的反饋!祝您工作順利!
Kuaileshenghuo3788
Standard Room
Stayed in Mar 2025
Couple
31 review
9.0/10
Great
Posted on Apr 13, 2025
Although the hotel is quite old, the facilities are well maintained, and the equipment and supplies are obviously carefully selected and considered. It is worthy of being an old hotel. The surrounding dining is also very convenient and cost-effective!
Original textTranslated by Google
Response from Property: 尊敬的賓客 您好!非常感謝您選擇下榻三元賓館併為我們點贊,賓館地處姑蘇區核心地段三元坊,這裏自古就是蘇州人文薈萃的地方,周邊用餐、購物都非常方便,交通也很便利,去各大景點都有直達公交車、地鐵,地鐵4號線三元坊站下4號出口出來走100米即到。期待您的再次光臨!祝您生活愉快~
M315521****
Business Queen Room
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 31, 2025
I have to say that Sanyuan Hotel gave a big surprise. The service is particularly good. The geographical location is superior. It is not far from various scenic spots and it is very convenient to take a taxi. The front desk staff is enthusiastic and the service is warm. Five-star praise 👍🏻, next time I go to Suzhou, Sanyuan Hotel will be my first choice!
Original textTranslated by Google
Response from Property: Dear guest: Thank you for your five-star praise❤️! We are glad to know that you are satisfied with the hotel's service, location and warm reception at the front desk. It is our honor to add warmth to your journey! We look forward to seeing you again when you come to Suzhou next time. Suzhou Sanyuan Hotel is always here to welcome you~