First time staying at St. Giles and, unfortunately, it was quite disappointing given its 4star hotel
Cleanliness was a major letdown. The glass shelf hadn’t been properly cleaned, there were noticeable stains on the windows, and the overall maintenance didn’t reflect a hotel that hasn’t been open very long. Even the toilet tiles were damaged, which further added to the poor impression. The breakfast was very average as well, nothing particularly memorable.
Another concern was privacy. Despite putting up the “resting” sign while we were out, someone still entered our room. We only realized this because a plate of cake had been left on the table. While the cake was actually quite delicious, it was still very concerning that staff entered without permission.
The room soundproofing was also very poor. We could clearly hear noise from outside, which may be an issue for light sleepers. That said, the bed itself was comfortable.
On the positive side, the location is excellent. It’s directly connected to Mid Valley, making it very convenient for shopping. Getting a Grab is also easy from the area.
The service desk staff were friendly, and check-in was smooth and efficient. I also appreciated the QR code system for requests and communication, it’s a modern and convenient alternative to calling the front desk.
Overall, while the location and service were good, the lack of cleanliness, maintenance, privacy, and soundproofing was disappointing.
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
GGuest User2026.03.13
Second time staying at Space Residency. Location is ideal for the KSL area. The lift access card is not sensitive enough, and took a few attempts to activate the lift. Encountered this issue with our previous unit too.
Unit #4410 is newly and nicely renovated but with some minor flaws (see pictures). As development is very new, we had to put up with noise from renovations from other units. Access to street level is on level 2, a bit confusing initially. Air-conditioning in the room is in need of servicing.
Toothbrush not given, but towels are fluffy.
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
CCOWKONGCOW2026.03.18
this I not first time, booked for KSL hotel with my family. but this time very disappointed for their air-conditioning ... not cold, cannot adjust. aircon compressor very loud. I can't even have a good rest.. and swimming pool never well maintain. Alot of algae. on the pool side floor also inside the pool.. that my girl went inside saw..hopefully next booking will be more better .
We had an excellent one-night stay in the 3-bedroom suite and would highly recommend it with a 5-star rating! The suite was spacious, clean and well-organized. All three bedrooms were comfortable with no feeling of crowding, perfect for a group or family. The room was tidy, beds were cozy, facilities were complete and the environment was quiet. We had a very good rest. Service was friendly and responsive. Great value for money. We will definitely choose this hotel again and recommend it to others!
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
AAnonymous User2026.03.15
recently stayed at Holiday Villa Johor Bahru City Centre and had a wonderful experience. The hotel is in a very convenient location, close to shopping malls, restaurants, and only a short drive from the Singapore border, which makes it perfect for both leisure and quick getaways.
The room was spacious, clean, and very comfortable. The bed was soft and relaxing, and the view from the room was beautiful, especially at night.
One of the highlights of the hotel is the rooftop pool. It’s a great place to relax, enjoy the city view, and unwind after a long day. The facilities were well-maintained and the atmosphere was very pleasant.
Highly recommended.
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
Eemjayyy292026.02.21
The service was impressive, Jeff made sure that we're okay throughout our stay. He replied to all our queries with professionalism; responsive and helpful. He provided detailed check-in and room instructions. The unit is clean and pleasant to the eyes--- we did not encounter any problems at all. The place is accessible to everything and easy to locate. Definitely would like to stay in the unit again. Thank you for the amazing service and amenities!
Breakfast at Oliva cafe was great. But on the 2nd morning which coincides with Xmas day, the service was not too great. Too a while to replenish food 😅 might be due to lack of staff? I don't know. The best point is the location, near (walking distance) to mid valley south key mall but not the same pricey tag to st Giles. Room is clean and functional. I like that I can control the thermostat
Was able to check in early as room was available when I arrived. Staff is very pleasant and professional in handling enquiries.
There are 2 reception counters, one is at ground level whereas the other one is at level 7. They also provide express check out and online check out.
I was given a room at level 14. The twin room was very spacious and beds was very comfortable. The only downside was both the room and toilet door are faulty. They cannot be locked. The door ledge screw was also loose.
It took about 20mins drive from CIQ to the hotel. The hotel is connected to Paradigm mall and many shops/eateries are available.
Overall experience was good and I wouldnt mind returning to the hotel.
Hotel near City Center of Johor Bahru,Johor Bahru79.2% of visitors choose this area
LLPX232026.02.24
Convenient location and nice view. Room is cosy and comfy for stay. However, the noise from the road can be quite disruptive but nonetheless it is still recommended given that the hotel is quite well maintained and the towels provided smell fresh and clean.
Plus point that the bagel breakfast place is just opposite the hotel.
The room with 2 queen size beds was great for a family of 4, with enough space for luggage as well. Location was convenient with multiple convenient stores and eateries nearby.
The separated toilet and shower area was helpful in keeping things dry. Check in process was smooth, although they only accepted rm50 deposit in CASH.
We came on a Saturday evening, so parking was a bit problematic - hopefully the hotel can have more assigned parking for the guests.
Otherwise, we had a generally good stay here.
Very Good
247 reviews
8.9/10
Price from
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9,3/10
Great
AAnonymous UserMy husband and I had a pleasant stay here! We were warmly greeted by receptionist Aini if I’m not mistaken. We were extremely grateful when she gave is the early check in and birthday cake specially for my husband’s birthday.
The room was extremely comfortable and the facilities provided by the hotel was amazing. To top it all off, the breakfast spread was too good to be true haha. The concept of having the infused and sugar syrup intrigued me!
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:€65
8,7/10
Very Good
YYL_SnoopyIf you like a quiet, cosy place that give you a resort feel, then this hotel will be a good choice.
Initially booked this hotel is because wanting to try the Gem Spa, as previously I tried their other outlet which was very good. But sadly due to time constraints, we didn't manage to go the spa.
What I like about this hotel is, there is a hard rock within the hotel. So if you do not want to travel 15mins out, then you can actually chill and eat there.
The room is cosy but sadly that even I had booked the sea view, the view was not directly. I was allocated a room that faced the road and far right is the sea. But the plus point is I have a bathtub.
Overall the service is good, breakfast is average and the occupancy of the hotel is high but you do not feel crowded.
GGuest UserVisited this hotel years ago before Covid. Revisited after 7 years. No change to the overall look and feel. Feeling not too bad.
Location: Good near Bukit Indah Aeon. Difficult to come in given we now don’t drive Bus network no good. Not coming in anytime soon.
Service: Good. Counter staff allow early check in and given us high floor.
Cleanliness: Good, basic stuff provided. Nothing fancy.
Room: Lightings is dim, not enough lighting. TV channels cannot load due to poor wifi. YouTube Netflix cannot watch too. A bit disappointed.
Breakfast: OK comes with Nasi Lemak, Noodles / Porridge section. Pastries and bread.
AAnonymous UserFirst time staying at St. Giles and, unfortunately, it was quite disappointing given its 4star hotel
Cleanliness was a major letdown. The glass shelf hadn’t been properly cleaned, there were noticeable stains on the windows, and the overall maintenance didn’t reflect a hotel that hasn’t been open very long. Even the toilet tiles were damaged, which further added to the poor impression. The breakfast was very average as well, nothing particularly memorable.
Another concern was privacy. Despite putting up the “resting” sign while we were out, someone still entered our room. We only realized this because a plate of cake had been left on the table. While the cake was actually quite delicious, it was still very concerning that staff entered without permission.
The room soundproofing was also very poor. We could clearly hear noise from outside, which may be an issue for light sleepers. That said, the bed itself was comfortable.
On the positive side, the location is excellent. It’s directly connected to Mid Valley, making it very convenient for shopping. Getting a Grab is also easy from the area.
The service desk staff were friendly, and check-in was smooth and efficient. I also appreciated the QR code system for requests and communication, it’s a modern and convenient alternative to calling the front desk.
Overall, while the location and service were good, the lack of cleanliness, maintenance, privacy, and soundproofing was disappointing.
GGuest UserThis Space Residency is a new building that hasn't been built long, so it's clean and quiet. The owner is kind and responds quickly. You can also use amenities such as a swimming pool, gym, karaoke, and dance room on the 12th floor. KSL City Mall and many food courts are nearby, you can easily find shops, beauty, and spas around this building.
However, CNY is approaching, so the sound of fireworks is often heard from morning until late at night. If you stay at this accommodation during a major holiday, you should be able to tolerate this kind of noise.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:€20
8,1/10
Very Good
GGuest Useri have nothing bad to say, this is definitely 1 of the best hotel apartment i have ever stayed. my youngest son doesn't want to leave the hotel. he cried and ran back to the lift lobby asking to go back to the hotel room when we had already checked out. great for families, breakfast was ok , quite good, the room excellent, pool was nice and cold. definitely coming back here.
TTzieqyI stayed together with my husband and child. The self check in was smooth. They provided very clear instructions for the check in. The room was clean and the pool view from the room was great. I love that the balcony is quite spacious. Their service is also good. Very prompt response from them.
The feedback I have is if possible, to get a parking lot that is nearer to the lobby entrance at level 5. And for the common room, maybe can rearrange the drawer cabinet away from the power socket because the current position, the cabinet is covering the socket thus we're unable to charge while in the room.
But these are minor issues. The most important thing is that I had a comfortable stay and it really is a great accommodation.
GGuest UserIt was very good experience as we stayed with families there. There were kids activities planned by Hotel staff. Nice pool but there is no slide or water park like thing. The location is nice as nearby there are lot of shops to buy anything you like. It’s far from
Beach but there is shuttle bus to beach so no need to worry. Beach of Desaru is not so great ok types so you are not missing a lot by not staying on the beach. Hotel rooms and spacious and clean value for money for sure.
TTentenAmaiodinThe unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook.
The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm.
Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.
AAdillawatiThis was my first stay at Sheraton Hotel Johor Bahru, and as someone who places a lot of value on customer service, the team genuinely exceeded my expectations. Across multiple departments, the staff consistently showed a positive attitude, thoughtful consideration, and a clear willingness to go the extra mile for guests.
During breakfast, staff regularly greeted us and checked in to see if we needed anything. Even during peak hours, another team member managed the lift flow smoothly so the lifts could be used more efficiently. I also appreciated how staff didn’t just point us in a direction—they guided and accompanied us to available tables, which made the whole experience feel warm and well-organised.
My family was especially tired after arriving late at night, and we were momentarily lost while trying to find the reception lobby on Level 5. The security guard responded to our questions with patience and grace, and that same welcoming energy continued during check-in. The guest relations officer answered my breakfast questions with such kindness and a big smile—even when I was experiencing serious brain fog (lol!).
It’s these small, consistent acts of care—paired with genuine positivity—that set this hotel apart.
I also completely understand how Sheraton Hotel Johor Bahru lives up to its reputation as a family-friendly hotel. We spotted the kiddie pool with water slides, and Mizan had an absolute blast splashing and playing there. The pool area itself felt thoughtfully planned—well laid out, with facilities that made it easy to enjoy the space while still feeling calm and relaxing.
The room delivered too, especially in comfort and cleanliness. The bed was incredibly inviting (the kind you immediately want to melt into), and the overall bedroom layout felt cozy and well designed—simple, comfortable, and easy to settle into after a long day.
One more thoughtful touch that really stood out: the hotel even had a balloonist on-site creating balloon designs for the children. Honestly—what family-friendly hotel goes the extra mile to do that? It was such a simple but brilliant idea, and you could see how much it delighted the kids. His balloons definitely made the young guests happy, and it added an extra layer of joy to the whole stay.
Unmatched customer service, family-friendly facilities, and cozy hotel rooms all in one place? Sheraton JB tops my list.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:€118
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