Hotels With Breakfast in Riau Islands, Indonesia

We booked 2-bedroom apartment and it’s pretty good. The room is clean and sheets were changed daily. Breakfast buffet has a lot of food selections. The only comment I have is the common toilet ventilation is not working that’s why the smell stays after you have done your business 😆. And the pillows has a large yellow stain marks if you look inside the pillow case. Overall, I had a great experience during my stay.

Cleanliness - 4/5 - Our room was clean on arrival and the staff were very quick in making up the room upon request. However, my parents room had a musty aroma so I think they could have done better with the smell of the room. Location - 5/5 - Honestly the ONLY good thing about this hotel is the beach. We stayed on a very busy bank holiday weekend and most people were using the pool, I was surprised at how few people were in the sea because honestly it is one of the most beautiful beaches for swimming I've ever been to. I've been to many beaches across south east Asia but there are always some negatives like sharp coral or crowds, but this beach had none of that. You could go out really far, the water was really warm and it was safe for swimming. I highly recommend this beach. Service - 1/5 - Now we get to the negatives of the hotel, and I want to say before I start that the staff were all incredibly friendly and really did try their best to make us feel welcomed. However, meal times are an ABSOLUTE NIGHTMARE. The breakfast buffet was always crowded and every day there was a queue to enter the breakfast. There was never enough cutlery or bowls for food so you are always struggling to find them and frequently have to ask the staff who are rushed off their feet. All the coffee machines were broken for our entire stay so we had to ask staff to make coffee for us every time. At lunch and dinner there are both a la carte and buffet options. We had full board, which honestly felt like being treated as peasants. When they hear you want to use the meal voucher, there's a certain expression on some of the staff's faces. Some of the restaurants will also be reserved for paying customers without warning so you are not able to eat there, despite having paid for your meals in advance. Despite some of the staff being absolutely amazing and super friendly, some were incredibly inefficient. One lunch time we waited 2 hours for service and we were told they forgot our order. Additionally, some staff write your order on scraps of paper and don't have proper writing pads and pens to record orders correctly. When one staff member wrote down our order, he couldn't repeat it back to us because he couldn't understand what he had written, he was writing on the back of a crumpled up receipt. Not professional. Amenities - 2/5 - Although I would say the pool and gym are great, the quality of the food here is just so poor and meal times are so chaotic, I cannot give more than 2/5 for this one.

Very efficient and friendly front counter service and there is hotel staff assist in crossing the busy road. Very clean and comfortable hotel. Very convenient location. Will definitely come back if going to Batam.

Subject Letter of Appreciation Dear Management, I would like to express my sincere appreciation for the excellent service and hospitality provided during my recent stay at your hotel. The staff were professional and courteous, the room was well maintained, and the overall experience met a high standard of quality and comfort. Your team’s attention to detail and commitment to guest satisfaction are truly commendable. Thank you for a pleasant stay. I look forward to visiting again in the future. Yours sincerely, Haron Hussin

My forth stay in ts hotel. Very clean very safe and friendly & helpful staff. Check in & out was easy. There’s staff at lobby 24 hrs. Modern hotel style. There’s live band singing on weekends.

I am delighted that my stay at Harris Batam Center was excellent! I feel welcomed and the concierge was very helpful and very friendly. The breakfast has a lot of good food and lots of variety. The TV was excellent and has a football channel as well. That for me is most important as a footballer myself. Lovely stay, lovely time. I will come back again. Terima Kasih Indonesia 🇮🇩🙏

My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air. The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly. Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment! All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^

Stayed at Woda Villa & Spa Batam and had a generally pleasant experience. Pros: The location is very convenient, as it’s close to the town area, making it easy to access shops and restaurants options. The 2-bedroom villa is spacious and comfortable, great for families or small groups. Toiletries were also well provided, with sufficient amenities for the stay. Cons: The private pool is on the smaller side, which may be a bit limiting if you’re looking to fully relax or swim. There were quite a number of mosquitoes, although the villa does provide repellent which helps. The breakfast buffet spread is also quite limited, so don’t expect a wide variety of options. Overall: A good stay for those looking for a spacious villa in a convenient location, but with some minor drawbacks in facilities and dining variety

Hotel is still going through some upgrading at the back of the building. Which does not affect the guest at all. Was taken aback by the height and transparent lifts welcoming us. Very grand entrance indeed. However, the colour is out dated. Is it supposed to be underwater theme or inside a ship theme. But the most distinct feature that struck my nose was the air freshener. I really don't like it. Apart from that, room was spacious, clean & bed a little soft for my liking. Toilets big and clean. But I noticed at the under side of the toilet bowl is not cleaned properly. Bathing liquid is not enough for 3 of us. Would be better if wall mounted pumps used instead of small refillable travel bottles. Breakfast spread is substantial and tasty. With the affordable price. Will definitely come again.

I had a wonderful stay at Harper Premier Hotel Batam. The location in Nagoya Thamrin is very convenient – food, shopping, and everything else are within walking distance. The room was comfortable, similar in quality to other hotels in the same chain (Fave, Aston, Harper). The smart TV was a nice touch, though it lagged occasionally, and the internet went down a few times for a few minutes before coming back online. Housekeeping did a great job providing clean linen daily, and laundry service was excellent. Room service food tasted great – loved the flavors. One small issue: the QR code on the bedside screen didn’t work, but the front desk gave me a number to place my order without trouble. Breakfast selection was decent, with the menu changing slightly each day – good for guests staying multiple days. The culinary team did a nice job. A big thank you to the Front Office team, especially Minty and Mr. Yon, for their helpful assistance. The security and safety team were also very friendly and helpful. Thanks to everyone – hope to see you again soon!