We washed and waiting our clothes to be dried in the dryer machine. It’s about room checkout time. The owner let us wait until the dryer completed, although it passed the check out time. We were grateful to her kindness and helpfulness very much.
Love their hot pools and amenities. Location would be 5mins driving from city. If you have car would be very convenient, I don’t think you can walk to city with this distance.
Very design hotel, good location, across the street is the mall, the only view of the hotel is the hotel interior, parking fee is 30 a night, charging is 45, it is slow charging, superior room is similar to ordinary room, executive privileges and so on confirmed but nothing, the hotel front desk told me that the breakfast restaurant is very delicious, I tried it, it only looks good, no meat, the room is spacious and bright with design, all of which are the best hotel I stayed in this trip except Auckland InterContinental, but it is more expensive than Auckland InterContinental
I recently stayed at Scenic Hotel Southern Cross and had a very pleasant experience. One of the biggest highlights of this hotel is its excellent location – it's within walking distance to many of Dunedin's main attractions, including the Railway Station, Baldwin Street (the world’s steepest street), and Queen’s Gardens. Whether you're in town for sightseeing or just want convenient access to key places, this hotel is ideally situated.
The check-in and check-out process was smooth and efficient, and the staff were warm and welcoming, making the entire stay hassle-free. The room was clean and well-maintained, providing a comfortable space to relax after a day of exploring the city.
Another plus is the on-site hotel parking, which is a great convenience, especially in a central location like this.
Overall, I’d recommend Scenic Hotel Southern Cross for anyone looking for a comfortable, well-located hotel in Dunedin with friendly service and all the essentials covered.
Overall, it is a good hotel in Dunedin, clean and comfortable, close to the Octagon Square, and a good choice for family travel. I hope the breakfast variety can be richer.
Heartland has the ideal location - just a short walk from the heart of the city, yes the views from the King Chalet room was breathtaking. Thankful to be assigned a very nice corner room for my week’s stay. Interior of the room is kept simple yet comfortable. I had a most unforgettable stay!
The front desk is a Chinese male, the service is warm, the room is clean and sanitary, it is a bungalow, and there is no noise from the second floor. It is very close to the place where you can see penguins. There is a panda restaurant not far away that is very delicious. It is great to take it back to the hotel to eat.
The room is spacious. For breakfast, there weren't any leafy green vegetables, but they had mushrooms, fruits, and the apple juice was excellent. Orange juice, pineapple juice, bacon, sausages, and fried eggs were also available. The hotel is very close to the airport, an Uber costs around 38. From the hotel, you can walk to the town center in about 10 minutes. You can take a gondola, which needs to be booked online and costs 66 NZD per person, or take a steamboat, which usually takes about 1.5 hours. It's best to catch the 9 AM trip, returning around 10:30 AM. Once you check in, you can head straight to the famous burger joint. There isn't much of a queue in the evening. The hotel's own dinner is also quite good.
the front desk staff was so nice & helpful , as well as the other hotel staff! only thing wanna say the entry to hotel basement parking is too small / narrow for a big car (we are hiring Mitsubishi outlander) so please be careful when cornering at the entrance!
overall, spacious room, comfortable bed and convenient location & check-out (just drop a key inside a box next to the roller gate if you driving!)
Great
109 reviews
9.0/10
Price from
NZD 268
per night
Check availability
See All Hotels With Gym in Otago
Recent Reviews for Otago Hotels
See all
8.1/10
Very Good
HHuobatuThe hotel environment is particularly good, the proprietress is a Chinese sister, especially good, give me milk, it is very quiet, and very close to the scenic spot, there is a McDonald's and gas station ten meters away, there is a fish and chips 100 meters away, and the Chinese are also delicious but not friendly. In short, the hotel is very clean, the location is good, convenient and fast, parking is very convenient
GGuest UserI was really disappointed to find that the bathroom hadn’t been cleaned when I checked in. The shower area had visible stains, and the toilet was extremely dirty — there were even traces of the previous guest’s waste left inside. When I informed the front desk, they said the cleaning staff had already left and the room couldn’t be cleaned until 3pm the next day. No apology, no compensation. This was completely unacceptable and very disappointing.
GGuest UserWe booked a lake view room. Although it was on the ground floor, it had a lovely balcony, which was perfect for couples to enjoy the Queenstown views from. Breakfast is served very punctually, so if you're late, you might not be accommodated. Queenstown truly is beautiful!
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
MM306500****The hotel boasts an excellent location, just a two-minute walk from the lake. The service was attentive; they helped store our luggage and even brought it up to our room. While the room facilities aren't brand new, they are well-maintained and complete. It's perfect for guests who want to step right out and enjoy the scenic views.
SSugah3artthe front desk staff was so nice & helpful , as well as the other hotel staff! only thing wanna say the entry to hotel basement parking is too small / narrow for a big car (we are hiring Mitsubishi outlander) so please be careful when cornering at the entrance!
overall, spacious room, comfortable bed and convenient location & check-out (just drop a key inside a box next to the roller gate if you driving!)
LLandersMercure Queenstown Resort has offered very good services with great hospitality. The room given has a great view overseeing a big lake right from the middle. Livin (A name for New Zealander, I suppose) offered great hospitality for us and even treated us a VIP favour by giving an in room slipper.. thank you.. if you are lucky you can even spot a double rainbow…
Superb.. love Queenstown and Mercure Resort..
Also Accor membership is usable here.. bravo..
AAylwinDLocation: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
GGuest UserI recently stayed at Scenic Hotel Southern Cross and had a very pleasant experience. One of the biggest highlights of this hotel is its excellent location – it's within walking distance to many of Dunedin's main attractions, including the Railway Station, Baldwin Street (the world’s steepest street), and Queen’s Gardens. Whether you're in town for sightseeing or just want convenient access to key places, this hotel is ideally situated.
The check-in and check-out process was smooth and efficient, and the staff were warm and welcoming, making the entire stay hassle-free. The room was clean and well-maintained, providing a comfortable space to relax after a day of exploring the city.
Another plus is the on-site hotel parking, which is a great convenience, especially in a central location like this.
Overall, I’d recommend Scenic Hotel Southern Cross for anyone looking for a comfortable, well-located hotel in Dunedin with friendly service and all the essentials covered.
11386208****The hotel's location is excellent, just a few minutes' walk from the city center. It's clean, well-maintained, and fully equipped. Breakfast was delicious, though the selection was a little limited. There's a dedicated indoor parking garage available, but it comes with a fee. Even the coffee and burgers sold in the lobby were quite reasonably priced. Overall, it's an excellent choice.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.