Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 1, 2026
Rimmarkit
Stayed for 2 days at El Royal. The location is very strategic, close to Jatim Park 2, in front of souvenir shops and a mosque. Complete facilities include a large grass field for playing soccer, a playground (indoor and outdoor), a mini trampoline, a swimming pool, a fish pond, and kids' activities. The food is varied and quite tasty. The rooms are comfortable, spacious, and clean. The only downside is that the heater is difficult to adjust and can sometimes be too hot. Overall, it's very comfortable, and I would recommend to stay here again
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Price per night from:JPY 3,316
Posted on Aug 20, 2024|Junior Room
Guest UserComfortable room, hot water is smooth, swimming pool and playground are okay. Overall it's comfortable, especially since there's a lift
The kids are happy.
The cleanliness under the table and the bed is lacking, but maybe because there are too many people staying 😄
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Price per night from:JPY 3,631
Posted on Apr 30, 2025
Roedi Nzoy
Strategic location, clean rooms,
For food, there is not a buffet every day, so it depends on the people staying, if there are not many people, the food will be delivered to the room, it doesn't match the price of the room which is around 500 thousand more/night, and if it is a buffet or delivered, it is informed in the morning or evening to call the room, so it is very disturbing to rest, especially since the telephone is on the TV table, not close to the bed, as a result, if there is a call, you have to stand in front of the TV, so you go back and forth and it is very ineffective.
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Price per night from:JPY 3,921
Posted on Jun 6, 2026
Guest UserIts a nice villa and good location but my negative observation is that they clean the floor with a detergent and the don't wash it well with water so after swimming and walking on the floor its very slippery
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Price per night from:JPY 9,972
Posted on May 26, 2024|Cabin
nesyawikoSurprisingly cool hotel! Each room is unique and the interior is unique!
Service from the start of entry and check in was smooth! But we weren't offered a welcome drink heheh maybe because it was already 9pm when we checked in.
The room has a hairdryer, mini bar, 2 glass bottles of mineral water. Get a welcome old school cake snack.
There are 3 children's play areas: beach sand play, soccer board and mini.
The door is iron and unique for the DND sign or make up room using a magnetic attachment
Thank God the breakfast is now a buffet, get information beforehand about the set menu.
Must order room service! It's delicious guys and the packaging is really unique.
The employees are pool friendly!
Minuses:
-bed sheet has spots
-Perhaps it needs to be explained that to use cellphone facilities you must call or SMS.
-Breakfast starts at 7, we arrived at 8.30. The menu needs to be improved so that it doesn't seem empty.
Gonna be back!
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Price per night from:JPY 6,583
Posted on Jun 16, 2024
TravelfansThe resort is beautiful, clean, has kimono and photographer rental facilities, extraordinary views👍😍... onsen 👌, professional service
The food is so so... but it's ok
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Price per night from:JPY 10,771
Posted on Jan 18, 2026
Anonymous User
I'm writing this review based on facts, guys... This was my first time at the Azana hotel, and whether it was a coincidence or not, my stay was very uncomfortable because:
1. The lights kept going out, especially in the late afternoon/early evening (3rd floor).
2. The AC was probably dirty and needed cleaning, causing water to leak like a faucet, even if only for a short time, it was a strong gush.
3. The key card wouldn't open the door at night, meaning I had to go back down to the lobby.
4. There was no elevator access, so I had to carry my sleeping second child up and down the stairs.
5. The electricity went out at 11:30 AM, before check-out time, making packing hot and uncomfortable.
6. Parking was limited for both cars and motorcycles.
7. The hot water only worked for a short while.
Sorry about this, but I'm just giving an honest review based on my experience, with no intention to badmouth or anything else. Thank you! 🤗
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Price per night from:JPY 3,364
Posted on Sep 3, 2023
Missy_Rie
Room is nice but no desk inside so we put anything in the floor.
We got room too near or beside the public road so it is too noisy, no place to go enjoy the views around the hotel
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Price per night from:JPY 2,880
Posted on Jul 8, 2024
Mai
The rooms are spacious, clean, good service and mountain views, very affordable prices
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Price per night from:JPY 3,921