Batu Hotels with balcony

Stayed for 2 days at El Royal. The location is very strategic, close to Jatim Park 2, in front of souvenir shops and a mosque. Complete facilities include a large grass field for playing soccer, a playground (indoor and outdoor), a mini trampoline, a swimming pool, a fish pond, and kids' activities. The food is varied and quite tasty. The rooms are comfortable, spacious, and clean. The only downside is that the heater is difficult to adjust and can sometimes be too hot. Overall, it's very comfortable, and I would recommend to stay here again

Batuparadise Hotel has not counted how many times I have stayed here, always satisfying from the facilities of the pool, gym, eating end of the restaurant endul mntappp

Strategic location, clean rooms, For food, there is not a buffet every day, so it depends on the people staying, if there are not many people, the food will be delivered to the room, it doesn't match the price of the room which is around 500 thousand more/night, and if it is a buffet or delivered, it is informed in the morning or evening to call the room, so it is very disturbing to rest, especially since the telephone is on the TV table, not close to the bed, as a result, if there is a call, you have to stand in front of the TV, so you go back and forth and it is very ineffective.

My kids love swim, all pool is clean, safe and comfy. The bonus is the amazing view

Very good hotel, very comfortable staying here. The facilities are also complete. I stayed here with my family. My children were very happy to be taken to this hotel. Next time I will come again

Saya pernah menginap di hotel ini tahun 1997, namun sampai saat ini Sangat terpelihara property hotel nya. Hotel nya bersih dan nyaman. Hanya perlu ada koridor dari hotel ke main lobby sehingga tidak basah kalau saat hujan karena tempat makannya berada di main lobby.

When I first saw the roadside wall, it didn't look very promising due to all the murals. However, once inside, the lobby was nice. The room was spacious and clean, and the balcony was also large. Room service was good; they offered to clean on the second day and provided extra drinking water. The bathroom was also clean, but I'm not sure if the floor's color was natural or if it was a dirty gray that wouldn't come off even when I tried to rub it with my foot. It seems like a new hotel still undergoing a lot of renovations. The swimming pool also appeared to be regularly cleaned, as the floor wasn't slippery. The only downside was the lack of an elevator. Climbing to the third floor while carrying my sleeping 2-year-old was quite a workout! 😩 The breakfast had a decent variety, but the seasoning was a bit bland. Overall, a two-night stay here is good for families.

The property is comprised of a small kitchen, with a worn non-stick pan and pot, and utensils, with two gas stoves, a worn small rice cooker, a microwave, and a minifridge. Worn means the non-stick coatings have been abused, which is typical of Indonesia, as no reads the instruction/care manuals of anything. The microwave vents are on its left side, and was positioned against the wall where the vents were blocked - relocating the microwave to the right side resolved this issue. The water gallon has a manual pump, and has to be relocated to occupy the stairs for use. There is no table for eating. The stairs has a low roof protrusion that you will hit your head on if not aware. There is a hidden door on the lower floor next to the kitchen to a cold-water shower and toilet, of which the wooden door is positioned next to the shower has smells of mold. The side of the kitchen bench is positioned adjacent to the window with a small uncovered gap, which there is signs it is impossible to clean. The TV was configured for headphone mode, which caused a static noise, I've changed it for speaker mode, and that has resolved the issue, and the TV looks and sounds great. There is also a fan and a couch on the lower floor. Upstairs there are two bedrooms, one with an elevated queen bed and with aircon that is quiet and cool, and the other room with a fan and two single mattresses, and there is an upstairs bathroom with toilet and shower. The shower upstairs water only lasts for 5 minutes, then requires what seems like a minimum 2 hour break - we don't know how much break it actually needs, as we only get hot water once for 5 minutes in the morning, and once for 5 minutes in the evening. We have tried to contact the property several times about this, and there has been no resolution, just responses to amount to ”adjust your expectations to not expect more hot water”. Overall, the place has enough of a kitchen to cook and store food, is exceptionally tidy sans the poorly designed gap between the kitchen bench and the window, and sans the poorly designed wooden door next to the shower on the lower floor. However, there is no functional hot water if you are more than 1 person, of which multiple people are the target market of this property.

We booked two family rooms and only gave us one, horrible service took them 2 hours to figure out they were wrong. And refused to give us a satisfying compensation plan. I don't recommend this one at all.