Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 3, 2026
Guest User
We arrived at 6pm, and we can’t park at hotel parking as told didn’t book. I think this information is missing when I book on line, so I parked at another car park near by. Overnight is around 13 euros. The location is very convenient, walking distance to O sushi restaurant, recommended! The room is at first floor included double bed n one foldable sofa for child . Showing is good BUT just tolite room , I feel they could improve the ventilation 😅. Breakfast we didn’t try becoz we went to morning market , some vendors are making nice food too .
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Price per night from:$128
Posted on Oct 5, 2025
KingEric
The location is good, close to train station and big parking which is free. Normal breakfast and service. However, the air con was not working in one of my room. They can't fix it and not willing to change a new room.
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Price per night from:$92
Posted on Nov 1, 2024
Chiu
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
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Price per night from:$175
Posted on May 28, 2026
AP2LThe hotel is close to the city centre, ideal for walking.
The station is nearby.
The breakfast is diversified, welcome to the staff of the hotel.
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Price per night from:$123
Posted on Dec 4, 2022
Guest User
Hotel is located about 10 min away from Cathedral near highway off-ramp. Check-in was efficient and welcoming. They offered a complementary coupon for a champagne on-site with some munchies in the lobby. The room was good size Europe. But I would consider this as a 3-3.5 star vs 4 star hotel as the finishing was just a bit tacky with purple themes, wine, grapes, etc ... I would have preferred a gym on-site. The breakfast was bountiful and a great selection. I would stay in this hotel again for the price.
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Price per night from:$186
Posted on Jul 12, 2019
michaelandivyThe breakfast is simple but delicious, very close to the church, suitable for bringing children, free parking, indoor swimming pool and sauna, it is still ok to choose this hotel when you go to Reims, it is recommended
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Price per night from:$121
Posted on Dec 12, 2024
miss banzai
Great hotel when you are on a short trip. Room are clean and nice, a bit old. There is a restaurant in the lobby, it has quite a warm atmosphere and game area to network or have fun. There is also a shop with all the specialities of the region, like champagne. Totally happy with my stay, can recommend it.
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Price per night from:$102
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
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Price per night from:$93
Posted on Apr 2, 2024
C. Gellings
Simple, and practical for a short stay. Quiet surroundings. Parking near the entrance, breakfast in the main building, which was acceptable. Bathroom had a bath and shower in it. The glass to avoid splashing doesn't work, since it is far too small and the bathroom floor gets wet and one risks falling.
In all not a bad hotel for the price charged.
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Price per night from:$54
Posted on May 26, 2024
Guest User
Good for a sleep and a shower, but I'd be sad to have to stay more than one night. It's one up from a tent. Double bed room is a bed above another bed on mezzanine floor with a steep ladder to practice mountain climbing. Sound is a problem here as it migrates from next door and outside. Bring ear plugs
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Price per night from:$49