Garraf Beach Hotels

This is an exceptional travel experience I had by far. The front desk lady is amazingly helpful. I had an emergency there in Barcelona, and she tried all her best capacity to help me through the situation. I owe her for this type of extraordinary favor. The room I had is a loft, and it’s a well structured room. On top of the hotel staff, the local people are so nice too. It’s a small town, but has a big vision. The hotel is located in a very convenient spot along the beachside. You can get all the seafood you want easily. Literally speaking you are walking to the beach.

You won't go wrong if you choose this place. Excellent receptionist who can speak in fluent English to guide you. The welcoming drinks and the free flow coffee in the lobby is really amazing. Apart from that, you can claim a free wine in another affliated hotel which allows you to have one of the best view of Sitges beach. Rooms are clean and comfortable. Another highlight is the breakfast, it's one of the best with various variety. Highly recommended.

The location is perfect, close to the beach! On the third line from the sea! The room was adequate! It's beautiful!!! The service in the restaurant has several points to consider for those booking full board: 1) Super strict with schedules! We experienced the time change from Saturday to Sunday, and many missed breakfast (which they had paid for) by just 5-10 minutes. Honestly, there are conditions and then there are conditions – people are on vacation and looking at the clock isn't their intention! If a guest who has been staying for a few days (as happened to a couple) is told they can't enter because they arrived -10 minutes after the scheduled time (this coincided with the time change from 2 AM to 3 AM), I believe customer service and CX play a crucial, very important role here. For example: Check the customer's details at reception and let them in, as they've paid for the meal plan, and also consider that the time change could have affected anyone! It's a shame to see a couple miss breakfast just to adhere to a schedule and not consider the situation (I work in the industry and it upsets me when these things happen while others of us strive to improve the customer experience for special cases like these). 2) It's never mentioned when you make the reservation that drinks are not included with lunch or dinner! And even less so that it's an à la carte menu! As a consumer right, this should be indicated so that one can choose what they deem appropriate! Had I known, I would have only chosen breakfast. Breakfast was a buffet, and I could choose what I wanted to eat! 3) For lunch, I ordered salmon that smelled and tasted bad! As soon as I ate it, I had to ”spit it out” to avoid discomfort. I informed the waiter, and as if he took it for granted, he asked me what I wanted to choose from the menu! No apologies, no 'that's strange,' no offer to make another salmon... which is what I wanted to eat! 4) The service in the restaurant, especially at lunch, was very basic or almost non-existent! You had to search for the waiter, and then when you asked for some bread, they would give you a dirty look! And to pay, which by the way I totally disagree with the extra charge because it's not mentioned anywhere, not even by a waiter! I had to go out to look for them; I could have easily left without paying, although that's not how I travel! Summary: It's a shame that a beautiful location and the desire to unwind in a hotel are marred by situations like those mentioned, which are exclusively due to customer service and kitchen staff (eating bad salmon puts your health at risk, and they don't even bother to show a gesture of humanity with normal attention – not excellent because the issue warranted it, but normal customer service). What a shame! Regards

The room is spacious, in a good location with a great view, and the facilities are nice. The breakfast is also good, making it suitable for families.

The location is great. At the middle of the pedestrian street and within walking distance to most places. Lots of shops and happening around the hotel. Rooms are a bit small but very cozy and comfortable. A/C works perfectly. Staffs are friendly. Good breakfast. The inner yard is relaxing. Rooms are modern compare to other hotels in the area.

I have stayed at this hotel many times, and this time I have lived for more than half a month to satisfy a family of four. The hotel is an apartment hotel. The garbage needs to be cleaned up every day. If it is not cleaned, there is a clear sign. The garbage cleaning fee of 30 euros is every day. In short, I will stay here in the future.

Не было мыла, бесплатной воды, доп.туалетной бумаги. Душ очень силтно протекал, уборка должна проводиться самими гостями. В последнюю ночь соседи очень шумели и никто не вмешался, хотя в правилах сказано о том, что с 22:00 до 8:00 нельзя шуметь. Рядом хороший пляж, до больших супермаркетов и жд станции ~15 минут пешком, также недалеко остановка автобуса, который за 40 минут домчит вас до центра Барселоны.

Pool und die Anlagen in die Jahre gekommen… im Zimmer Holzverkleidung am Badezimmer aufgequollen, dennoch nettes Appartment - gemütlich. Sollte nur alle 7 Tage Reinignung und Handtücher geben … Danke für die Reinigung am Tag 2. Tür lässt sich manchmal von außen nicht öffnen…

I sure do like giving good reviews, but I just can’t for Port Sitges that is unless you’re a smoker, because apparently they allow you to smoke about anywhere. I smelled smoke in my room from the patio next door. I smelled it in the lobby and the elevator. I had paid extra to have a room with a view of the marina and a Terrace. The first room they gave me had a view of the parking lot. (See picture) When I first inquired about it, they said that was all they had, after I smelled the smoke I said I can’t stay there and I would leave. They couldn’t find a different room. Only then did they  move me to the other side with a view of the ocean, but no Terrace. They told me they were full, but it seemed pretty clear that they had lots of rooms available. I was there for nights and never saw more than a few lights on.   The original room they had put me in had been recently remodeled. Weird thing is there was no bathroom door. Maybe it’s just me, but I don’t wanna see my roommate sitting on the toilet. If I was sitting on the bed against the wall, that’s exactly what I would see. (See picture) Just a little too weird for me. There is lots of lovely places to stay in Sitges and for less money. I recommend you look elsewhere.

My wife wanted to control the budget, so she booked this hotel. Well-prepared apartment, good value for money, and the location of the hotel is not bad. But the important point is that check-in and the apartment are not in the same place, and the local public transportation is inconvenient. And this information is not in the confirmation message. In the evening, I took two babies with my luggage, and walked one kilometer to the apartment, only to find that they had to check in at another place two kilometers away, and there was no effective means of transportation. Everyone can make up for the situation and mood at the time. It is hoped that Ctrip will clearly indicate this key information in the hotel's confirmation sheet. But if you know in advance, the most effective way is to take a taxi to check in first, let the taxi wait, and then go to the apartment. The fare is about 20-25 Euros. If you only stay for one night, the price/performance ratio is not good