Name: ARCOTEL John F Berlin
Address: Berlin, Germany
Rating: 8.6

Austria

Vienna

Germany

Hamburg

Berlin

Stuttgart

Dresden

Linz

When I checked in, the desk person didn’t seem to have information about my prior payment or what I had booked (I did show him my receipt, which he accepted), but he first sent me to a tiny room with a single small twin bed. I had to go back to the desk and show him that I had paid for a larger room with either a double bed or two single beds. He then gave me a much larger room with a double bed, but 1) the booking itself should have shown that the room was prepaid in full, and 2) the booking  should have shown him what kind of room I had booked, and 3) he should have looked at the receipt I showed him to confirm what room I had paid for.  The whole check-in process was weird and being first sent to a very inferior room was annoying!

Very nice hotel located in the business district across the river from the main town but on a metro line that gets you into the centre in about 15 minutes. Lovely room with a nice view, very quiet.

Arcotel AQ Wien is an excellent choice for a comfortable and stylish stay in Vienna. The hotel offers modern, well-designed rooms that are clean, spacious, and thoughtfully equipped. The location is very convenient, with easy access to public transport and key attractions, while still being in a calm area. Staff are professional, friendly, and always ready to help, making the overall experience seamless. Breakfast is fresh and well organized, with good variety. Overall, Arcotel AQ Wien delivers great value, high comfort, and a consistently pleasant hospitality experience.

The hotel is very clean and comfortable to live in. There are many types of breakfast and the food is good. The surrounding area of the hotel is very convenient, it is a big shopping mall, very close to the subway. You can also take a bus to the airport at the entrance of the hotel. The hotel can be reached by the river in 10 minutes, which is suitable for walking.

Cosy comfortable and clean room. The  staff was friendly and helpful. Location was a bit rough but very lively. A typical main train station surrounding. Lots  of restaurants to choose from. Generally it was a very pleasant stay. Will surely book this hotel  again

This hotel is very good in every place. The front desk was very enthusiastic when we arrived that night. They introduced the hotel's features and found comfortable pillows and quilts for us. The hygiene and surrounding environment were also good. However, the only drawback was that there was no exercise room and breakfast was served outside the hotel, not inside the hotel.

Zentrale Lage mit guter Verkehrsanbindung.
Originelles Einrichtungskonzept (einfach den Spiegel öffnen und gucken). Teestation im Zimmer, bequemes Bett. Was braucht man mehr für einen City Trip?

From the warm welcome to the size of the comfort room with the separate beds and the wonderful view of the Friedrichwerder Church, EVERYTHING was just right.
The hotel is very well connected to the Friedrichstr. station, the Ostbahnhof and, most importantly, the main station by bus 147. The main station can also be easily reached with the U5 from the Museumsinsel station. Our destination was the Museum Island, which is within walking distance.
 The breakfast buffet included the welcome smoothie, the selection of bread/rolls and the “egg station”, i.e. Omelette upon request very good and varied. Since ARCOTEL is an Austrian chain, the coffee and juices come from Meindl or Rauch. The quality is there.
In our opinion, the house is fully recommended.
If it hadn't been for the incident with my double booking of a no-cancellation rate, which the hotel refused with no goodwill (voucher of any amount), we could describe the stay as an all-round success.

ARCOTEL

Columbus

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