"It’s not the first time I stay in the inn. Excellent service and"

"Beautiful and newly renovated hotel. Our room is very spacious . Breakfast is good. There is access to coffee and tea for 24 hours. The front desk ataff is very friendly. It is about 20 minutes to Letchworth State Park, which is voted the no.1 State Park in NY. Check and check out is a bliss."

"Until this hotel, I’ve never checked out immediately after arriving. I felt like I was in a horror movie! I drove up to see not a single other car in the old school motor lodge’s lot, including no front desk person’s vehicle. Upon getting out, I noticed bare footprints in the snow. I entered the check in building to see a cardboard cutout of what seemed to be a religious figure and many copies of a singular book on a bookshelf, what I assume were a religious text but I didn’t look to see. A man checked me in with a carbon copy sheet and gave me a key. All a little odd but whatever. I then went to my room, noticing that, on the opposing side, half of the motor lodge didn’t have numbers on the doors and appeared to have been converted to a single unit for another use. An om symbol hung over one door. I walked into my room and was immediately overcome with the scent of mildew. The ceiling panels were sagging enough to see what hung above in places. I could hear the faucet dripping. The floors and walls were sagging and in disrepair. There was a collection of random furniture in the corner. The curtains were only blackout, no sheer privacy curtains on a ground floor unit. The lights were dim so when the curtains were closed midday and the lights were on, I couldn’t see well. I could see light shining through the cracks on the door and felt unsafe. Needless to say, I immediately checked out. Upon doing so, the front desk person chased after me barefoot in the snow asking me to stay as I tried to politely but swiftly get off the property. This was a booking through Chase Travel and I am very surprised that it was on the vendor list. I would not recommend this place to anyone."