Birmingham Hotels with Wifi

"Good hotel, nice staff, clean to acceptable standards, there is a paid parking next to the hotel entrance which is convenient. The only downside is there is no AC and can get hot in the summer, the staff offered a fan which helped."

"I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina"

"Conveniently located near New Street Station, just about a 10-minute walk away. Close to a market and large shopping malls, making it super easy to stock up on food and do some shopping. The front desk staff were friendly. The room facilities were well-equipped, though it's a shame the kitchen didn't have an oven. Great location, but it can be a bit noisy at night."

"Bit of work going on with the lifts atm so quite a wait for going up and down, and especially challenging in the morning as the house keeping staff use the same lifts for moving bedding and cleaning supplies up and down. Likewise, we ended up on the car park side so early trucks at 8am were a bit of a ride awakening."

"Excellent service by ionut as always - one of the best customer advisers soo friendly so helpful makes the stay soo welcoming THANK youuu !!"

"Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended! Excellent, highly recommended!"

"This hotel was absolutely perfect! Me and my daughter booked this hotel to see Louis Tomlinson at the Utilita. It was perfect location. 10 minutes from the train station, 5-10 minutes from the arena. There is also a lot of night life so we managed to find a nice place just across the road to have some food and drinks. The room was lovely too! We had two double beds so we managed to sleep very well after the concert! Will definitely stay again if we have another trip to Birmingham!"

"This is overall a very nice hotel. The service was very polite and friendly. The hotel was very clean. The rooms were nicely decorated and clean. But there were a few issues: 1. in the evening the car park was full. This may have been from visitors to the pub, or the public using it. 2. the doors have a very strong auto-close. This led to a lot of doors slamming at 6am as some guests were leaving."

"Staff very friendly and welcoming. Hotel room was alright considering we stayed for couple nights only. Me and my daughter came back to hotel late in the evening. It is only 10 minutes walk from the railway station but we took a taxi as one area near hotel didn't feel completely safe as there is a spot where some homeless people spend their time. I wouldn't expect anything extra from budget hotel."

"This hotel was fabulous, definitely recommend the stay. Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel. Would 100% recommend this hotel for anyone who is looking for the perfect break."