Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 5, 2026|Grand Double
Anonymous UserI had a wonderful stay at this hotel. The hotel itself is beautiful, and the room was clean, comfortable, and well maintained. I slept very well and really enjoyed my stay.
The staff were friendly, professional, and very helpful during the check-in process. When I mentioned that I preferred a higher floor, they kindly arranged a room change for me, which I really appreciated.
The location is also very convenient, with a bus stop right outside the hotel, making it easy to get around the city.
Overall, I had a great experience and would definitely recommend this hotel to anyone visiting Birmingham. I would happily stay here again in the future.
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Price per night from:AU$161
Posted on May 14, 2026|Queen Room
Mya YeeClean, nice room.
Close to amenities. Tram is just 2 minutes from hotel. Easy to get around places.
Breakfast is not that great; variety is limiteda d especially croissant on day 3 stay is not a fresh ones and not able to split and chew.
Generally it's good to stay there
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Price per night from:AU$94
Posted on Jul 17, 2026|Standard Double Room
Guest UserThe hotel is perfect for tourists who want to transfer from Birmingham to another city. All equipment is perfect and advanced and the cost is reasonable. HOWEVER, the female receptionist is very rude and irritable, when I checked in with her, there’s the same name as me booked this hotel and I just double checked the days and whether I booked the breakfast or not she showed her impatience and rudeness.
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Price per night from:AU$72
Posted on Mar 8, 2026|Double Room with Sofa Bed
Guest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
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Price per night from:AU$79
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night from:AU$89
Posted on Jul 19, 2026|One Bedroom Apartment For Four
喜歡旅行 看世界
Highly recommend this apartment! Our family (one adult, three children) had a very satisfying stay. The beds in the room were super comfortable, and we slept wonderfully. The best part was having a washing machine in the room, which solved the hassle of doing laundry during a long trip. The hotel has an elevator, making it easy to carry luggage. Although the walk to the busiest downtown area goes past the art museum and is a little bit further, it was a pleasant stroll. During our stay, another guest's cooking smoke triggered the building's fire alarm, which shows that the hotel's fire safety system works very well and gives peace of mind. The staff were very friendly. It was a great stay!
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Price per night from:AU$104
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:AU$126
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:AU$130
Posted on Mar 24, 2025
Paul0110
Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.
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Price per night from:AU$67
Posted on Nov 28, 2025
Guest User
5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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Price per night from:AU$102