Hotels in New West Bus Station, Kunming

A hotel that exceeded my expectations. First and foremost, the service was excellent; from the concierge and front desk to the housekeepers, everyone was smiling, proactively greeting guests, and asking about their needs. The common areas were clean and stylish, and the swimming pool had a lovely Southeast Asian resort vibe. Breakfast was also quite rich, and the rice noodles were delicious. The in-room toiletries and other amenities were high-quality, and the bed, in particular, was incredibly comfortable.

Not bad, the front desk is very good, there are some residents next door who are noisy, but the overall environment is quiet

Absolutely amazing; 5 stars all the way! 👍 Staff were extremely attentive, helpful, and very friendly. Having access to free, self-serve, laundry services was a huge unexpected bonus. The hotel is within easy walking distance to many restaurant options, KTV, as well as fruit stands and a Walmart. Public transportation was also within easy reach; Kunming Changshui airport is a very smooth 40-50mins away, outside of peak traffic. Room was quiet, very comfortable, and kept to an excellent standard. I didn't take advantage of the breakfast option (there were so many other alternatives nearby), but I did take a peek at the many buffet options; I would definitely add the breakfast option if I were pushed for time in the mornings. I simply could not have asked for a better home away from home! I was so impressed with my stay, I booked the same hotel chain for my next stop in China.

I stayed at this hotel for 11 days while receiving treatment at a nearby hospital, and I'd like to extend my sincere thanks to the front desk, restaurant staff, and housekeepers for their exceptional care. The front desk kindly allowed me to check in early, the restaurant had delicious food and offered discounts, and the housekeepers were thoughtful and meticulous. Even the valet parkers went above and beyond, finding me convenient parking spots close to the entrance every day, and they even had EV charging stations. Thank you!

Highlights: There is a lot of water, 6 bottles of water per day, plus Sprite Coke soda in the refrigerator, a total of 9 bottles of water, and there is water in the public space of the elevator hall. It is really the first time in decades to travel to encounter such a generous service. You must like 👍 Overall: the price is very high, the room is clean and well equipped, and the smart curtains are semi-smart toilet, which is convenient. The location is also convenient. There is a subway 400 meters away. Three subway stations to the old street Nanping Street in the city center. In short, I recommend everyone to choose. Insufficient: the toilet paper is not timely and insufficient, and you have to take the initiative to ask for it. The floor mat at the door of the shower room cannot be replaced every day. The tea is not given on the last day. It is a small problem. It is perfect.

Staying here felt just like coming home, warm and welcoming. The service was thoughtful and meticulous, and the environment was elegant and comfortable – truly a perfect stay. From the moment I stepped into the lobby, every staff member's genuine smile and efficient service made me feel incredibly welcomed and at ease. It's in the details that true quality shines through, and I really appreciate your dedication. The room was clean and bright, with a fantastic view, ensuring a peaceful night's sleep. This wasn't just a stay; it was a beautiful memory. The location is excellent, making travel easy, and the modern facilities cater to all needs. Kudos to your professionalism and enthusiasm! Breakfast was delicious and abundant, providing a great start to the day. Any minor issues encountered were resolved quickly and properly, reflecting a very high standard of management. This hotel offers incredible value for money; it's absolutely worth it. Whether for a business trip or a leisure vacation, this is an excellent choice. Thank you to all the staff; your efforts made my trip exceptionally pleasant. The next time I'm in this city, this will still be my top choice. I highly recommend it to anyone looking for a quality experience; I believe you'll leave feeling as satisfied and nostalgic as I did.

Everything was just what we wanted. The front desk staff Xiaohua, Xiaotian and Xiaojie provided us with very thoughtful service. They had hand-painted cards and exquisite souvenirs. They also helped us carry our luggage and sent us to the waiting area outside the scenic area. When we left, their home would be our must-visit place every time we go to Kunming.

The hotel environment is fantastic, and the cleanliness is impeccable. The staff are friendly, thoughtful, and pay great attention to detail. It offers excellent value for money, making it suitable for both business trips and leisure travel. Overall, a perfect experience.

The hotel occupies only a portion of an office building; the rest is occupied by other businesses or units, making it quite chaotic. The surrounding environment is also disorganized, making it difficult to find by car. The underground parking garage is mostly occupied by private cars and various other units; the hotel's parking is on the second basement level, which takes a considerable amount of time to find. The hotel rooms have a reasonable layout, simple and cozy decor, clean and comfortable bedding, and separate shower and toilet areas. Breakfast is average. Overall, the stay is acceptable, and one can't expect too much from the environment. Basically satisfied.

The hotel environment is clean and refreshing, you can rest at ease. The service attitude is gentle and intimate, the procedures are fast, the infrastructure is well maintained, the comprehensive price is very high, it is highly recommended for everyone to stay. Very good value for money, I recommend everyone to stay, must give five-star praise