Read genuine traveler ratings & reviews to find your perfect stay.
Queen Room
Guest UserHere I reserve always when I come to Aachen since 5 years. Perfect and price fare. Good breakfast. Happy to suggest. They gave me even free parking in front of hotel.
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Price per night from:$89
Guest User
Excellent location, decent breakfast. Friendly staff. Nice room.
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Price per night from:$72
Guest User
Location and Transportation: Most reviews emphasize the hotel's proximity to transportation hubs or attractions, making it convenient for travel. Room Facilities and Comfort: Highly mentioned are ”spacious and bright rooms,” ”comfortable bedding,” ”good soundproofing,” and ”convenient smart facilities.” Service Experience: The hotel's core strengths are its enthusiastic, professional staff and quick response; efficient front desk operations and attention to detail (such as free parking and 24-hour hot water) enhance the experience. Cleanliness and Dining: Emphasis is placed on details such as ”spotless,” ”a rich breakfast,” and ”authentic local specialties.”
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Price per night from:$75
Guest User
Convenience location at city center. Nice and friendly service.
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Price per night from:$72
Posted on Jul 3, 2026
Guest UserLocation is excellent, right off the square overlooking the cathedral right in the heart of Aachen. Room was nice and large.
There was no personal service, didn't see a member of staff at all. we knew a cleaner had been but thats it.
Needs modernising. No aircon, small fan was provided but it did not do much to help. No usb socketed power to charge phones near bed.
Beds were very comfortable but needs extra pillows.
bathroom was excellent.
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Price per night from:$81
Viktoria Deordieva
A good, high-quality chain hotel. The room was spotlessly clean. The reception staff were very pleasant. But after 10 p.m., the code to open the front door didn't work, and the phone didn't always answer (it was 4 day). On Saturday, 1 November 2025, about eight people gathered at the hotel door (meaning I wasn't the only one with this problem). I am sure the reception passed the problem on... and then... ignored it! Please fix the problem with the code not working! People want to sleep in the accommodation they booked... not walk around all night... Good luck!
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Price per night from:$70
Guest User
+ Friendly staff, free parking, bus stop 200m away - Small bathroom, but still acceptable
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Price per night from:$70
Comfort Room
Guest User
The Hotel staff were excellent and really friendly, professional and really great service in every aspect. The Hotel website says it has a Restaurant which is why I booked it as I didn’t want to go anywhere else. Unfortunately this is not the case, I was told there are no Restaurant facilities due to the lack of a cook. The Bar offers Pizzas which was not particularly Good. Service though was excellent.
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Price per night from:$84
Anonymous User
Around 12 or 3 AM, someone suddenly started talking very clearly and loudly by the window. I thought it was a thief and didn't dare sleep all night. Later, I thought it might be someone talking or smoking from upstairs or downstairs, or maybe it was a ghost. Also, the parking fee is 18 euros, not 9 euros, for the whole day. And the elevator from the underground parking lot to the hotel reception was broken, making it too difficult to carry my luggage.
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Price per night from:$49
Guest User
The location for us travelling by train was excellent. It was just several minutes walk. For the price it was a good hotel. We enjoyed the breakfasts. I liked that they had coffee and tea out 24/7, you could buy other drinks and that glasses were provided. The reception staff members were very helpful. The only downside was that we got put on the top floor where there was no elevator so we had to take our suitcases up some stairs.
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Price per night from:$55