Hotels with Parking in Province of Tarragona

The room itself was comfortable and the location was good. We were also aware in advance that the hotel does not have a 24-hour reception and relies on a self check-in kiosk, which we were prepared for and had no issue with in principle. However, our experience became extremely stressful when the kiosk was unable to recognise a valid booking. We arrived close to 10pm after delays on our high-speed rail journey. Despite having a confirmed reservation via Trip.com, the kiosk could not locate our booking — neither by surname nor by booking reference. We tried every possible option for over 45 minutes late at night, with no access to staff support. With no alternative, we were forced to book and pay for an additional room on the spot just to have somewhere to sleep, leaving our original (already paid-for) room unused. By the time we finally checked in, all nearby restaurants were closed and we went without dinner. The following morning, resolving this issue was equally frustrating. There was no reception until midday, meaning we had to wait around and lose a large part of our day. When we eventually spoke to the front desk, there was no apology or acknowledgement of the distress caused. Instead, responsibility was deflected onto the third-party booking platform, despite the fact that the kiosk is designed to work with either a booking number or a guest’s name. Only after firmly explaining that the kiosk failure had forced us to spend nearly €100 on an extra night did the issue seem to register. While the additional night was eventually refunded, the lack of empathy and accountability left a lasting negative impression. It’s a shame, as the hotel itself has potential. Unfortunately, due to how this situation was handled, I would not return or recommend this hotel to anyone arriving outside normal reception hours.

Generally, it was 3 star experience. Advantages: good cleaning service, buffet food was okay most of the time, hotel is located very close to the sea. The biggest disadvantage is an “all inclusive”, it is definitely not comparable with Turkish all inclusive. First of all, visitors who paid for all inclusive are not getting anything in mini-bar, not even a water. You can get water from the bar from a water cooler, but you have to have your own bottle. Also, their “all inclusive” does not include a lot of drinks from the bar, and restaurant near the main bar and in front of the sea. The “all inclusive” ice cream is a joke, instead of the normal ice cream you are getting a smallest version of only 2 or 3 basic ice creams, for all other ones you need to pay. Also, the “snack bar” is located outside of the hotel, food itself was not too bad, but pretty basic, the area was very small and near the children’s swimming pool. For the beach towels you need to give 10€ deposit in cash, and if you want sun lounger with umbrella on the beach you need to pay 25€ for one day use. The hotel bar on the beach is also non “all inclusive”. So, out of all hotel locations you only can use your all inclusive benefit in 2 bars and 1 “snack bar” + buffet. Overall, hotel is not bad but not good. Would only recommend to go there with option bed+breakfast, and pay for the rest meals and drinks. It will be cheaper and you will not feel like an outsider or beggar, going around the hotel asking where you can eat. Because that how we felt exactly. P.S. Russian lady in the adults only bar was providing an amazing service and was very helpful and kind :)

Pros - close to the park and close enough to go for food at night. Breakfast was nice and not to busy if you go at 8am. Expect to queue otherwise Cons - we did the roulette but they didn't even tell us which hotel we were in. We ended up just turning up to el paso and finding that we were meant to be staying there. They also failed to send through our room number and then to top it off after giving details to reception for our pickup car the security refused entry because they hadn't been sent through. Pool side loungers were really uncomfortable. Toilet paper was worse than the 2 star budget we stayed in next and some toiletries that were meant to be provided were empty. I wouldn't class this as a 4star hotel and we didn't even visit in peak season so some of the above isn't something I would expect.

The hotel was easy to find and was extremely comfortable. The beds were soft and the room was spacious. The hotel looked like a resort very close to the sea. It looked very luxurious and it was very clean. We had a great stay! Strongly recommended. The customer service offered help in English easily.

On arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.  Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.  The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week. Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.  If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children). All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.

The hotel is ideally located in the park. However, the soundproofing is truly lacking. One night, until midnight, we could hear the joyful noise of children in the next room! Another night, we listened to the conversations of a chatty family.

The hotel is quite simple and the rooms are just for a 4-star hotel. It's true you're in the park almost. The hotel is very comfortable and very comfortable. The hotel is very comfortable and very comfortable.

Before we went, we didn't expect it to be so crowded. It felt like everyone in Europe had flocked to PortAventura. The hotel included free tickets to PortAventura and Ferrari World, and the price included breakfast and dinner, making it a great value. The hotel is like a resort, scattered around the lobby, offering quite a bit of privacy. There are two large, shallow pools, perfect for the kids to play in. We drank at the adjacent restaurant and bar. The first floor room was the best, with a small terrace right out the door and close to the pool. We stayed there for two nights and it was quite nice. The hotel is a little far from the park, but we found a small path that led us there. The park is huge, with lots of rides and a fun roller coaster, but it can be a bit crowded. The park doesn't provide any bottled water, and we couldn't drink their tap water. The water in Europe is very hard, and a 330ml bottle of water cost 3 euros, which is quite expensive. Check-in is until 3 p.m., and there's no free luggage storage; you have to pay for your own luggage.

The hotel needs an urgent reform. Breakfast buffet with very low quality products. The hotel is very comfortable and comfortable. Good attention in reception. During breakfast, staff is not available. Room with very old furniture.