Featured facilities: Parking, Laundry service (on-site), Restaurant
Great
182 reviews
9.2/10
1 night
From €36
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9.4/10
Amazing
LLinamranOur stay in Bandung was overall a very pleasant experience. The hotel’s location is excellent—very close to Pascal 23 and conveniently near the Whoosh High-Speed Rail, which made getting around very easy.
The hotel itself is quiet, clean, and comfortable. The bed and pillows were especially cozy, making it easy to rest after a full day out.
That said, there is room for improvement in the breakfast spread. Compared to other hotels in Bandung, the variety felt limited. I was hoping for a wider selection including Western, Indonesian, and Chinese options. I also always look forward to a good jamu selection when in Indonesia, but unfortunately the jamu and juices here were quite diluted.
Service during breakfast could also be more attentive—we had to remind staff a few times about our latte, as it was missed on two occasions.
However, despite these minor points, the overall service and experience were still very good.
I would like to specially mention Ms. Ayu from the guest relations team. She was exceptionally friendly, helpful, and truly went the extra mile. She assisted us with spa reservations for two days and even personally followed up via message to remind us and check if everything went well after our treatments.
As someone working in banking, I genuinely appreciate this level of personalized service—it truly creates a “wow” experience for the customer.
JjetlaggerCrowne Plaza Bandung was a pleasant stay for few nights. Room was ok, but felt rather noisy with the ubiquitous noisy motorcycle mufflers filtering into the room all night. Double glazing/noise reduction glass appears to be lacking. Windows need a thorough clean as well as the room carpets looking rather dirty in parts.
On a positive note, bed is comfortable, location is favourable and all hotel staff interactions were friendly, helpful and polite.
Special mention to the restaurant manager whom graciously assisted in offering and delivering a special delicious healthy juice to my table at breakfast over several days. Breakfast in the restaurant had a fresh and extensive variety of delicious local Indonesian dishes as well as the usual western staples.
Our room was conveniently located on the Executive Lounge floor which was a spacious and relatively quiet to enjoy the evening canapés and drinks. Another special mention to Faisal for his kind assistance with our train tickets and all of the obliging staff in the Lounge fulfilling my multiple coffee and drinks requests. Pool on level 5 was inviting for a swim with a pleasant view over city and towards mountains.
All of the concierge and door attendants were very helpful as well as the special service assisting to cross the busy road outside hotel was appreciated.
Yyerrica CardoshThanks... It was amazing experienced. Thanks for delicious 😋 breakfast.. relaxing shower 🚿... I'll come 🫴 again someday. Thank you so much
GGuest UserThe receptionist misunderstood our room booking, we have booked a Non-smoking room via Trip.com but firstly she insisted us to give us a smoking room. It seemed she did not check it thoroughly the hotel confirmation. We were a bit upset waiting for her to find us a non-smoking room until she found it at last. Hopefully it won't happen to other guests. The hotel is okay, breakfast buffet on weekend was various but on weekday was a little bit disappointed, they just provided a few menus. The location of this hotel is attached to Festival Citylink mall.
JJu31t@First time stayed at this hotel with family for 2 nights. Service not doubt is absolutely fantastic and breakfast is good. Some points that the hotel can further improve, facilities like gym and hair dryer also canopy between building as you can get wet to the gym area if it’s raining. The car park is totally not for the first timer driver 😆
AAnonymous UserI had a really pleasant stay in the executive room at Verona Palace. The room was clean and well maintained, and the staff were helpful throughout my stay. The location is convenient, although it’s a bit tucked inside a small alley. Some amenities were quite basic, slippers were only available upon request, there was shampoo but no conditioner, and no tissue in the toilet but it didn’t take away from the overall experience. What I loved most was how spacious the room was, along with the view overlooking the futsal field and the Bandung sky. Overall, I truly enjoyed my stay and would definitely come back again whenever I’m in Bandung :)
GGuest UserThe location is right in the heart of Bandung, so it can get quite crowded during high season, but so far, it's been pretty comfortable being in that area.
GGuest UserThe hotel is in a really good area on busy Braga Street. There's a lot to do and see in the area. The hotel pool is also a plus and a fun place to hang out and see the sunset. However the rooms are a bit dated and cleanliness could be improved a bit. There's also a problem with noise as many guests like to be loud in the hallways very early in the morning. Overall a good place to stay although a bit on the expensive side.
GGuest UserIt is a good location for sightseeing in Bandung city, as the Bandung Conference Memorial Hall and Asia-Africa Street are within a 5-minute walk. The room I stayed in was spacious and nice, but it didn't look like the room in the original photo and it seemed worse than that room. The advertisement photo shows the window on the left, but the window in the room I stayed in was on the right.
For hotels with Parking in Bandung City, the average price on weekdays is €34, and on weekends (Friday–Saturday) is €39.
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